We recently had a pool put in our backyard by this company. We read the great reviews past customers left for them and decided they were the best company for our project. Ronald, was great. We give him 5+ stars. He did a great job designing our pool, communicating with us and getting our pool started. Everything went smoothly, was on time and we are happy with the pool. The problem we did end up having is with the supervisor, Dustin. It was clear that he didn't know what he was doing. His communication skills were not good, but the pool was on schedule so while it wasn't enjoyable dealing with him we were still happy. So one day, employees show up in the morning. They do some work and then put the hoses in the pool, turn them on and leave. No one says anything to us. Days go by, no communication. We turn the hoses off when the pool is full and then 4 days later a man shows up to teach us how to take care of the pool (Pool School). He asks us where the pool cleaner and brushes are plus the chemicals. We didn't know. He calls our supervisor and the bottom line is Dustin never brought them to us. We then find out that as soon as the pool was full of water we were supposed to start brushing it, cleaning it, chlorinating it but HOW when we had no chemicals and no equipment. When we complained, we were met with shrugged shoulders and a stare. No one at Island Life had anything to say to us, no apology no nothing. They definitely made us feel like they could care less. When we asked for the guy to come back out to go over pool school with us we were told "no" because they would have to pay him again. Lastly, when I told Dustin I would write a review about our experience, he laughed at me. This was a disappointing end and this company would be better off getting rid of Dustin or training him on how to do his job. read more