Had to come here to get a necklace and a bracelet that my parents bought for me in Italy and it was…read moredone in a very timely manner. I would recommend this place to anyone, especially since I went the week of Christmas and the woman got my jewelry fixed in a manner of two days at a very reasonable price. When you need something that is very sentimental fixed at a decent price, you cannot go wrong!!

My mom wanted a watch battery for two very old watches. After a quick google search, I landed at…read morethis shop. Melissa (gosh, I believe that was her name) was the kindest person. So kind, I plan to return to fix a few jewelry pieces. And maybe enjoy a shot or two while I wait.

I had a solid customer service experience selling gold & silver bars with this business yesterday…read more Professional, friendly, and efficient. I give my highest recommendation.

I love David Reynolds because they are very customer oriented and very informative. I've taken…read morejewelry there to be fixed. They fix glasses for me and I've also taken silver and gold in there to sell. They've always been fair and honest and given me a lot of information I would recommend them highly to anyone.

Old Northeast Jewelers are not pushy at all. I wanted a Seiko62MAS reissue, but it took me awhile…read moreto find the right one. Pat was very helpful and patient throughout the process. I finally bought my watch today and am over the moon. Great water, fair pricing, and good service. Highly recommended. They have the best selection of mid-tier luxury watches in Pinellas County and their Seiko selection is insane. Come check them out!

After six months of being strung along, we finally received a full refund. While we're relieved to…read morehave our money back, it does not erase what was one of the most frustrating, exhausting, and disappointing customer experiences we have ever had. My fiancé proposed in November, but the original engagement ring was not what he had designed or what we had discussed. The side profile was completely unacceptable and did not reflect the design we had asked for. Instead of acknowledging that the original execution missed the mark, we were told that the only way to achieve the look we wanted was to purchase a larger diamond and start over. Trusting their expertise, we agreed and spent an additional $2,500 on a new diamond, a new setting, and labor. That second diamond became another major issue. We later discovered that the diamond we were sold was asymmetrical. What makes this even more concerning is that the diamond report showed it was from 2024, meaning it had already been sitting in inventory for quite some time. We were rushed through the process of purchasing this stone and were never shown the diamond verification report before making the purchase. Had we been given the opportunity to review the report beforehand, we would have never agreed to that diamond. Instead, we trusted the professionals we were paying to guide us through one of the biggest purchases of our lives. Looking back, the entire situation left us feeling like we were taken advantage of and that we were the ones left carrying the consequences of a decision we did not have all the information to make. The problems continued from there. Because the ring was being rushed to be completed before Christmas, we received the new ring with obvious flaws in the gold that required it to be remade. After that was corrected, we picked it up again only to discover the center stone was loose enough to rattle. We brought it back to be fixed, and when we returned to pick it up again, the stone was still loose. That was the final straw. I was completely dumbfounded that Brian, the jeweler, felt comfortable handing over a ring that still had the exact issue it had supposedly been repaired to fix. After everything we had already experienced, it was impossible to understand how that ring was considered ready to leave the store. At that point, we would have been on the fifth version of this engagement ring. Throughout this entire process, Stephanie, Brian, and other staff members made us feel like our concerns were an inconvenience rather than legitimate issues that deserved accountability. Instead of feeling supported, we repeatedly felt dismissed and spoken down to while trying to resolve problems with a ring we had already invested so much into. After finally receiving our refund, we shared our full experience, documentation, photos, and timeline with multiple highly respected jewelers. Their reactions were shocking. They were completely dumbfounded by the combination of the diamond situation, the lack of transparency around the report, the repeated workmanship issues, and how this entire situation was handled. At the end of the day, we walked away feeling completely taken advantage of. We trusted this business to guide us honestly through an incredibly meaningful purchase, and instead spent six months dealing with stress, disappointment, repeated trips to the store, anxiety over losing the center stone, and a ring that never should have made it through quality control. The refund was the right outcome, but it does not erase the experience. If you are considering making a major jewelry purchase here, please ask for every report and certification before buying, get independent opinions, and make sure you are completely comfortable before moving forward. We wish we had.

You have found your trusted jeweler right here in Dolphin Village. Phuong is kind, honest and a…read morevery skilled craftsman. He has tested my jewelry for free and educated me on how to do it as I watched. He has made quick repairs and the only one I trusted to resize my wedding ring set in house. Quick turnaround! His taking bird is a real gas.

Phuong is a Master Goldsmith and can make nearly anything you want! He made a gold bracelet of sea…read moreturtles and Dolphins for me, with matching Sea Turtle earrings. He is currently resizing some rings for me.

Great place! Love them. They sized my rings and were professional and it didn't take forever. My…read moreonly beef is their hours suck. I came at 10am on a Wednesday to find them closed and not open until 11. Super frustrating as I work 2 jobs and my days off are limited to get errands done. My bad for not checking the hours of operation but I figured they would be open for sure at 10am.

Great service. I spent 90 minutes going through their inventory to make sure I understood what I…read morewas buying. I bought my girlfriend a ring and was told I could return and exchange it if needed. I came in a week later and she found a ring that she couldn't take her eyes off of. A rose zircon center stone with .7 carats of small diamonds surrounding the stone and on the rose gold band. She is in love with it. They sized the ring for her on the spot using their in house jeweler. This place has such interesting pieces and if you are into the metaphysical properties of crystals, you will see extra value. This is a one of a kind shop. Prices are extremely reasonable, especially for a brick and mortar shop. I'm finding similar rings for 2-3 times the price online. Highly recommended. Thank you for making Christmas easy :)

I am going to give this store a Generous 3 Stars. I have walked into this store on 2 separate…read moreoccasions; Neither time did anyone acknowledge that I had walked in or speak to me. Keep in mind there were no other customers in the store either time. Also I do not understand why we are in the last week of February and they still have a fully decorated Christmas tree up!? This is either extremely poor taste or ignorance. I am not sure which one. Take the Christmas Tree Down already!

Excellent service friendly I bought a silver chain excellent price I highly recommend this placeread more

I've been coming to Arnold's Jewelers for years, and I can't recommend them enough! The new Pokémon…read moreshowroom is awesome. My kids love it! They have a huge selection of Pokémon products, including sets that are almost impossible to find in stores these days. They're also really fair when buying Pokémon cards. My son recently sold part of his collection there and he was very happy with the offer he received. Zach is really great to deal with very honest and he knows his stuff. I don't just come to Arnold's for Pokémon. I've sold scrap gold there before too. I like that they show the live scrap gold price in their website so you know what to expect. They're one of the best family-owned jewelers I've been to. I also want to give a special thank you to Zach for the kindness and patience he showed my autistic daughter when she came in to sell/buy Pokémon cards. He made her feel comfortable and welcome, and that meant so much to us. If you're looking for a good jeweler or a great place for Pokémon, Arnold's is the place to go!

I Purchased an 1908-S Barber Half PCGS AU50 about a year back. I have been collecting Barber halves…read morefor 26 years. It was the first AU 1908-S Barber half I had really wanted to buy. Magnificent coin. I visit their site repeatedly. Arnold Jewelers have beautiful, quality coins. If you love it buy it. I hope they expand their coin offerings, this company has a real eye for beautiful, quality coins.

The jeweler did a great job and it only took a few days of fixing and adding a new band for a ring…read morethat I had given my niece when she was little it was adjustable, and so it broke, had a little bunny on it, and he added a sterling silver band and it was beautiful and she loved it

This was the best experience! I dropped off three rings, one was my engagement ring that I needed…read moreresized, my great grandmas engagement ring which had lost a diamond, and another old engagement ring I was passed down that the prongs had completely rubbed down, I didn't even notice or know what it was suppose to look like but I brought it to him to look at because the diamond had felt loose, he knew what needed to be done immediately, he had to replace 8 prongs, and I took him a gold chain that had broken. He had all of it done in like an hour and I was amazed at how well and beautiful he made those old rings look and my engagement ring is very intricate, thin, had an engraving, and rose gold which made it difficult but it doesn't look like he even touched it and it fits perfectly now and I can finally wear my engagement ring!!!thank you! I'm so very happy!

Absolutely love this little gem of a jewelry shop! From the moment I walked in, I was welcomed with…read moresuch warmth and genuine kindness--it's clear the owner truly cares about every customer who walks through the door. Chris, the owner, took the time to listen to what I was looking for and helped me accomplish what i was there for, not just trying to make a sale but really wanting me to leave feeling confident in what i chose. The selection of jewelry is out of this world, beautiful, unique, and thoughtfully curated, and the whole experience felt personal and special. I love the fact that he also has some amazing antique and vintage pieces as well. I honestly can't recommend this place enough--it's rare to find a shop with this kind of heart and selection. will be back.

OMG this place is a real diamond! I came here hoping to have a ring recreated that my Dad gave me…read moreon his final military tour. The company is out of country and no longer made the ring. Chris was able to not only replicate my ring but also gave me the best price!!!!! My rink was made with 18k gold instead of the original 24k but Chris explained the 24k is softer and scratches/ bends easier and highly recommended the 18k for more resiliency. I'm elated with the final product and I loved the very personal experience I had with Chris and recreating my ring. Everything was timely and the craftsmanship is second to none. The first picture is the original ring, the second Chris' beautiful work!

Absolutely the BEST PLACE to buy jewelry and especially engagement rings!…read more My now fiancé and I had a fantastic experience with DJ while shopping for an engagement ring. He and the rest of the staff are super helpful and make the whole experience feel special. Even though we are younger, they never made us feel unimportant or ignored. When it came to the ring exploration stage, DJ made sure to walk us through everything that goes into making a diamond ring, giving us all our options and letting us examine everything, big and small. He also made a point to help us make our money go the furthest instead of just trying to upsell like many other places. Additionally, he was always responsive when we had questions or needed any alterations. Then, when it came to buying the ring for the special day, the staff was always great about making it feel like your Super Bowl and making sure everything went off without a hitch. Then, when it came to the post proposal stage, they were ABSOLUTELY AWESOME! They gave my fiancé cleaning supplies, a jewelry tray, and free cleanings for life in the store! We also had a small issue with the bands being a little too small, and they adjusted her rings free of charge, which was a wonderful surprise. They also have a great insurance provider (Zillion) that covers you internationally and is super affordable, which was a nice, thoughtful choice from them. I truly can't say enough good things! Thank you DJ and the rest of the DD staff for making this the best experience possible, and making our engagement special!

When looking for an engagement ring for my fiancé, I visited several jewelers in Tampa, St Pete and…read moreMiami. Diamonds Direct was one of those jewelers and out of all the jewelers I visited, Diamond Direct stood out for having the best customer service, wider variety of product and best price. Nicole, who attended us was amazing. She was very knowledgeable on engagement rings, she was also very attentive and helpful in answering all of my questions. I couldn't have asked for someone better, now we go to Nicole for all of my jewelry needs. Overall it was a great experience and you bet that I'll be back.