Thai is a great realtor who helped us purchase our first home in Sunnyvale, CA. As our agent, Thai was knowledgeable about the market and was very professional - he was always so well prepared for our meetings. Also, we loved how dedicated he was to us as his clients. He was super responsive to any of our questions/requests, and a great example of him going above and beyond for us: his baby boy was being born during our offer process, and Thai still found the time to help us get the offer in (the offer that got us the house, to be exact). We highly recommend Thai and for your real estate needs. read more

5 out of 5 for Thai Nguyen! This was our first sell. Thai took care of all the details and kept us informed of every step and the progress of each step. He is always available and responds quickly to questions. Great and successful experience! read more

Thai has been nothing but AMAZING throughout our process of selling our current home and purchasing a new one. He is one of a kind and on top of EVERYTHING!!! He helped us purchase our first home 9 years ago, and he WOWED us with his knowledge and service then, so there was no doubt we would use him for the sell and purchase of our new home this year. His knowledge of the process and explanation is seriously top notch. He is super responsive as well. We appreciate you Thai, and thank you so much for everything!! read more

Thai is a powerhouse! He gets things done quickly, is extremely detail oriented, and extremely knowledgeable about the entire home buying process. He also expertly balances so many dimensions: the reality of your situation, your needs/wants, the real estate market, etc. His recommendations and wisdom was spot and calibrated on whether it's your first time or if you have some experience. Thai went above & beyond driving our home buying process with so much care, empathy, speed, and dedication: we absolutely recommend him! read more

Thai did an excellent job making the whole process of buying house a lot easier. He promptly responded and answered all my questions. He went ahead fixing anything that came up and making sure things go smoothly. I highly recommended. read more

Thai has helped my mom refinance her home and my mother-in-law with her as well. Thai is always super helpful and makes the whole process stress free and easy . Now Thai helped my fiancé and I buy our first home during the pandemic and with this crazy market . We couldn't be happier with the whole process, even though it was a stressful time but when it came down to closing the deal Thai was on top of everything . Thanks to him and his agent Maria for helping us purchase our first home . Thank you crystal estates! read more

just amazing simple world well done Thai excellent services very professional and fast responding on email and text I recommend Thai for any kind of home refinance everything about real state thank you. Thai read more

This is our third time using Tai with Crystal Estates. Our experience with his services has always been smooth and seamless. He definitely goes above and beyond explaining the details and any questions that we have along the way. With everyone trying to refinance, we're pleasantly surprised at how fast the whole process was. He makes you feel like you are his only client. read more

Being a first time homebuyer is a daunting and sometimes overwhelming experience, let alone during a pandemic with a wildly competitive housing market. My wife and I had not had much other experience with realtors, but after working with Thai, we will never use anyone else. We are extremely thankful a friend put us in touch with Thai. He clearly has the years of experience under his belt as well as the passion and drive to be the best he can be. We really appreciated his honesty and opinion when it came time to see homes. We lost many bids due to the competitiveness of the market, but his estimates were always spot on and he helped us avoid a few stinkers that would have not been worth the mortgage payments in the long run. In the end he helped us find the perfect home. We are still blown away every day. He worked very hard and took us through every step of the process, making it a smooth and even enjoyable experience. Start to finish, Thai is an A+ realtor, mortgage broker, and everything in between! read more

Thai was amazing to work with. He was always available to take our calls and answer any questions or concerns. He is very patient and kind and he goes over and beyond to help all transactions go smoothly. We can't thank him enough. We recommend Thai for any and all of your real estate needs. read more

Thai was recommended to us from our bank since they were unable to help us. He kept us informed from beginning to end. The whole process was smooth, quick and nearly effortless on our part. He did ALL the work and in about a month we got our loan saving us nearly $450/month. Well done! My only regret is not going to him sooner. read more

Calling Thai Nguyen to help us sell our home was a good decision for our transition to a new realtor. From start to finish he was very responsive, helpful, knowledgeable and professional. Thank you so much Thai! Highly recommended! read more

As first-time homebuyers during the pandemic, we knew the process was going to be challenging in an extremely competitive and unpredictable market. But we felt confident with Thai's experience and guidance that we would successfully navigate the homebuying process and find our home. And we did! Thai was with us every step of the way, and always went above and beyond to help us make smart and informed decisions. In the beginning, it took time for us to get into a good pace with how fast the market moves, but Thai was always extremely patient through it all and always willing to answer the numerous questions we had. He helped us understand all aspects of a home and taught us how to see a home's potential. Thai was also our mortgage broker, and he truly went out of his way to ensure we were getting the best rate possible. He's even helping us design a bathroom remodel! Thai is so knowledgeable about real estate, financing, and homeownership, and we learned so much from Thai in the time we've worked together. I highly recommend Thai! read more

I was introduced to Thai as a mortgage broker through a referral from someone I trust without any doubt. I was hesistant at first to take on Thai as my buyer's agent too since I was looking to buy in the mountains but he convinced me soon with his actions and not just words. Thai is a nice guy, very responsive and very knowledgeable in the field of real estate and walked me through the process with patience given that I was looking to buy my first home. He is very proactive throughout the process and takes care from the start till the final transaction (and even beyond that). I would recommend Thai to my friends and family without any hesitation. Thank you, Thai!! read more

Thai is an amazing realtor to work with. He took the time to understand our needs, and guided us through the various inspections, the home purchase, and even offered contacts and suggestions for remodel possibilities. Throughout each of these phases, Thai kept us updated on timelines and next steps. He was always readily available to answer our questions, and his response time was very quick. Thai has a vast knowledge of the industry, and I highly recommend him to anyone looking for a reliable and trustworthy professional. read more

No words can express how GREATFUL I am that Thai Nguyen was my Real Estate agent on the sale of my home. I had ran into some title issues along the way and I thought this was going to be long drawn out process. It was not. We actually closed a day earlier. He kept me informed every step of the way and ALWAYS answered my calls and texts quickly. I was never left hanging. This agent went above and beyond the call of duty . Thanks again Thai!!! read more

I was looking to refinance and I'm so glad a friend recommended Thai! He clearly communicated all that I needed to get ready in order to start the process. When the time came to start the refinance process, he walked me through everything. Thai is very organized and I really appreciate his attention to detail. He very patiently explained and answered all my questions as well. Everything worked out well and the process was smooth all the way. I highly recommend using Thai for refinancing in addition to your real estate needs. read more

Thai is an excellent realtor and person that I would refer over and over again. He helped us with the successful sale of a rental property and is extremely knowledgeable all around in his field. Thai has intelligent negotiating strategies, is very professional, generous with his time and flexibility, has quick and reliable resources to get your home ready for a quick listing, is lightening quick in his responses to any questions or updates, but most importantly, he is just a good human being. I would recommend meeting with him for any property related need for an initial consultation at the very least to see how he can be of help. His services are not limited to purchasing and selling of properties, but he has a lot of resources and knowledge around minimal to extensive remodels/construction projects and is happy to be a point person in that process as well. Please note, we have not used him for these services, but will definitely consider him if something pops up in the future. read more

We met Thai through a referall. He made the refinance process so mucu easier and smooth. He's very knowledgeable and answers to your emails right away. I never had to wait more than 20 minutes to get a response. He walked me thru the process and explain every single detail of the loan. I will definitively recommend Thai to my friends and family. read more

We worked with Thai to get a mortgage for our new home. We have worked a few mortgage brokers in the past and have a very pleasant experience with them all, but Thai's service was exceptional. Thai works tirelessly to get you the best deal possible. Thai is extremely detail-oriented, patient, responsive, and transparent through the process. It is clear from his work-ethics and style that Thai is passionate about what he does and takes pride in helping his clients. Highly recommended! read more

I wasn't sure who we should refinance with but we received great referrals from friends and so we decided to go with Thai. I am glad we did, he was great. He was very patient and understanding and because we are thankful. read more

Thai is a nice guy. Very honest and straight forward. Took the time to me all about real estate. Would recommend him to all my friends. Thank you mr. Thai. read more

Thai helped us purchase our first home in Discovery bay. He is very knowledgeable not only on the housing market but all things related to a home which comes to be very valuable when comparing homes. Not only did he help us look for a home he was very involved in the loan process and reviewed all documents before we signed. This helped us ease our mind when signing our lives away for the next 30 years! read more

Thai did an amazing job helping my wife and I buy our first home in Discovery Bay, CA. He was extremely professional, knowledgeable, and helpful in our home buying process, explaining all about the different loans we were eligible for and how we could buy a house that would maintain or improve its value in the long run. He drove us all around different cities far away from his location, showing his dedication to his clients. I would recommend Thai to anybody thinking about buying a home. read more

We decided that it was time to refinance our mortgage. We were skeptical on who we could trust with our financial situation until we came across Thai by referral. Thai is very a responsive and knowledgeable person. He will answer any questions you have with his best ability and honesty. We enjoyed working with him and look forward to using him again in the new future. read more

Thai was referred to us by a colleague at work, who bought a beautiful home in Willow Glenn with Thai's help. He is a great real estate agent, very professional and is quite knowledgable about the structural aspects of a house, re-modelings, financials and what not. The main reason we went with Thai is because he is a one stop shop, and a highly reliable one! read more

Thai helped my husband and I buy our home. He is very knowledgeable, professional and was on time to all of the appointments. When we had questions he spent time to explain the processes. We highly recommend Thai! read more

We went to Thai to refinance our mortgage for a better rate. He is very honest, forthright and knowledgeable. We were presented several different options, each of which pointing out the pros and cons for each choice. We were then able to make an informed decision on which financial avenue to peruse. The whole process was very easy and painless, with email and phone updates during each phase of the loan refinance. Throughout the entire process I felt well informed on the status of my loan, and what to expect next. Thai has great customer service and I would recommend him to anyone looking to process a home loan. read more

Thai was able to do a refinance for me from start to finish with minimal effort on my part. My case was a little trickier than most due to my being self-employed, but he knew how to navigate all the obstacles. Thai was very good about keeping me informed along the way, but only involving me in the things that only I could do (i.e. signing docs, getting bank records, etc.) Everything that he could handle as broker, he did handle. The mortgage process is extremely onerous (more so now than ever before) and you really want to work with somebody experienced- Thai is that person. read more

My wife and daughter and I are very fortunate to have found Thai. He is highly dedicated, respectful, honest, patient, knowledgeable, informative and helpful. He takes pride in being an outstanding agent/broker and gives his clients the best service available. He has helped us with every single aspect there is to buying/owning a home. First he helped me get approved for an FHA loan, which I didn't think was possible because of my past foreclosure and bad credit. Next, we looked at more than 50 homes over a six month period and put offers on most of them. It was very frustrating dealing with the listing agents and it was very difficult to get them to accept our FHA loan offer. Several agents basically told me that they wouldn't sell their house to me unless I used their lender. Even though, if I had agreed to this, Thai would receive less money since he wouldn't be brokering my loan, he told me to do whatever I need to get the house. There are a lot of agents/brokers out there that only care about how much money they make. They don't care about families that need a home. Thai truly cares about his clients and always has their best interest in mind. The home we ended up buying did not accept our first offer and was also a short sale. Combined with our FHA loan, this took a lot of patience and persistence on behalf of Thai to get us our house. Up to the very end, even after we signed everything at the title company and gave them the down payment, other people involved in the closing process were incompetent and almost forfeited our chance of buying our home. Again, Thai was on top of everything and got these people to do their jobs. After we finally got our house, we needed a contractor to remodel it before we could move in with our 10 month old daughter. I had no idea where to start or what I needed to do. Thai again came to the rescue and acted as a project manager for us. He connected us with a couple of contractors who could meet our modest budget but also give us what we wanted. Thai also did most of the designing and planning. He even took us shopping for a lot of the big price items and he knows where to go to get good deals. My granite counters were $260 a slab! He did a lot of shopping for me even on his own. Every time he saw a good deal on something he'd let me know. I could go on an on with positive things to say about Thai Nguyen. Like how he also got my home owners insurance for a pretty good rate. But I think I've said plenty already. Thai Nguyen is a very nice person and a great agent/broker. Expect the best from him. read more

I have been doing business with Crystal Estates for the past 10 years and each sale/purchase has been an easy process (not because I make bad financial decisions, but just like change). Thai at Crystal Estates does take the time to explain all of the details that are part of buying/selling a house in a clear and concise way (and can break it down even more if you're short on intelligence) and has great communication skills in that all emails and phone messages are answered in a prompt and timely manner. While all of the people at Crystal Estates are very professional, they are NOT the typical sleazy sales type that you typically run into in this profession, which makes for an easy to work with atmosphere. They are a company that I will continue to do business with for a long time (again, not because I get kicked out or anything like that, I just like change). Andy Cardenas read more

Thai is an extremely bright and a dedicated real estate professional and broker. He has tremendous integrity and is willing to do whatever it takes to achieve the best results for his clients. Being a first time home buyer, I appreciated the time he took to thoroughly discuss the various processes with me, ranging from negotiations to mortgage loans to closing on my new home. I enjoyed working with Thai because of his honesty, responsiveness, experience and expertise. I would not hesitate to refer him to my family and friends. read more

A cousin recommended Thai and we couldn't have been more happy with our home buying process. He is very efficient, yet super thorough and he knows the industry well. If a question comes up that he has no answer for or no knowledge about, he is quick to research and provide insight from multiple angles. The relationship doesn't just end when escrow closes as my wife and I have reached out to him regarding random real-estate and tax situations and he will set aside time and energy into helping us out. My wife and I will definitely stick with Thai for future real estate needs as the process was as straight-forward and as pleasant as it possibly could be with his assistance. Cost was very fair for us - actually I believe he cut us a major deal! Thanks Thai! read more

Thai is an AMAZING realtor. Being first-time home buyers, we were lost on where to begin and how the process would go, but Thai made it so easy for us. He sat down with us to help us understand what we can afford, how much we should start budgeting, and what our various options were. This was super helpful because we didn't even know where to start. He took the time to always send us follow up emails providing all the information we discussed and needed so that we can review it all on our own as well. When we started to physically look at homes, he would point out things to consider that we didn't even know or think about (i.e. construction pros/cons, possible liabilities and costs, renovation options, etc.). He is extremely knowledgeable about every little aspect, so it allowed us more options and we felt comfortable around every decision. And when we finally found a home, there's about a million papers you have to sign, but Thai helped us understand what we were signing as my husband and I knew very little about all the financial and legal details. It made the experience easy and enjoyable, and it was so nice working with someone that we could trust and definitely recommend to others. read more

Extremely knowledgeable, professional and dedicated agent. Our search for our new home would never be this easy without Thai. His foresight is superb that he was able to anticipate all the possible problems that we could or would encounter during the buying process. For the most part he would pick up the phone on the first ring; no unanswered calls like most of the other big real estate companies. Very dependable, honest and sincere. I couldn't even think of any negative or not so good aspects on how he deals with business. It was just a PAIN-FREE experience for our family. Thank you from the bottom of our hearts. HIGHLY RECOMMENDED AND YOU WON'T BE DISAPPOINTED! read more

My husband and I worked with Thai at Crystal Estate when we purchased our home. We were impressed with Thai's professionalism. Buying a home is never easy and is always stressful, but Thai worked hard to make it as stress-free as possible and took time to explain everything to us. He was always available to answer questions and truly made me feel like we were his only clients (I know we weren't!). He kept calm under pressure and was very detail-oriented and caught errors on the closing documents. I would not hesitate to work with Thai in the future or recommend him to anyone looking for a Realtor. read more

Thai has been my agent for both my home purchase and home sale. He is very professional and prompt to rectify any of my concerns I might have. He is very honest and straight forward. My last transaction, sale of my house, he gave good advises and showcase my house way better than any other agent I came upon. He create professional pictures and detail listing on all listing sites. I did a comparison on my listing to a few of the other listings and mine was way better than the others. He also gave me a discount since I was a repeat customer and my siblings also use his service. You can't go wrong with him. Thanks. read more

As painful as it is to buy a house now a days, he made the process very smoothly. I had a lot of questions throughout the loan approval process and he answered every concern I had in a professional and timely matter. I was one of those "constent callers" and not once did I feel like I was a bother. I gave him 5 stars on his negotiating skills because when it came down to negotiations he got everything that I wanted, and a couple things I didn't even think about asking for. Before I knew it I was holding the keys to my new home. The reason it felt like it was so smooth, was because the only time it wasn't was when we were waiting on other agents to get back to us. It felt like we were always a couple steps ahead. I've already passed his name on to my friends and family, all have had the same response, and now I can pass his name on to you. read more