If I could give ZERO stars, I would. This place is an absolute disgrace to the medical profession…read more The incompetence, arrogance, and outright unethical behavior from the front desk and billing department at Critical Care, Pulmonary, and Sleep Associates is beyond belief. First, good luck even getting an appointment. No one answers the phones. Ever. I literally had to drive to the office to schedule one in person--only to find the office quiet, phones silent, and staff doing absolutely nothing. When I explained how many times I had tried to call, the woman at the desk was rude, dismissive, and acted as though I was the problem. That should have been my red flag to turn around and never look back. But it gets worse. When I picked up the sleep study equipment--a five-minute handoff in the lobby--I was slapped with a $48 copay for a so-called "appointment." No one disclosed this at the time, and nearly TWO YEARS later, I get a "final notice" bill for $70.34 threatening to send me to collections. No prior mail, no email, no phone calls. Nothing. Just a demand out of nowhere. To make matters worse, their billing "representative" Greg, was hostile, evasive, and downright shady. He refused to give me the address of the business or even confirm where he was calling from, yet demanded my date of birth and payment. If that doesn't scream scam, I don't know what does. Only after I checked with my insurance did I find out they can technically get away with billing this garbage--but that doesn't make it ethical. It makes it predatory. This is not just poor customer service--it borders on fraudulent billing. Imagine patients who are elderly, sick, or vulnerable being subjected to these tactics. It's cruel, unethical, and shows this practice has zero regard for patient well-being. And let's not forget the actual sleep study. The equipment they gave me was beat-up, poorly fitting, and looked like it had been passed around for years. My results were probably worthless. A complete waste of time and money. Bottom line: this "practice" is nothing more than a billing machine preying on patients while providing substandard care. If you value your health, your money, and your sanity, RUN in the opposite direction. Go to National Jewish Hospital, where you'll find real medical professionals--not scammers in lab coats.

If you are referred to this place, demand a different referral. I'm going to have to agree with the…read moreother reviews. Dr Metkus was fine but ZERO on the office staff. The doctor told me to see the receptionist up front to schedule my sleep study. I waited my turn and she promptly scolded me how they take care of critical patience first. "You can clearly see we are tied to the ICU here and your sleep study will have to wait." I was just doing what the Dr said to do. This has been going on since January and it is April 29th! No returned phone calls. Why? I feel bad for those in ICU.

Every other testing center I contacted was scheduling 6+ weeks out even for the first consultation,…read moremost of the time not getting results for *months*. By contrast, Elevation got me in the very next day, and I was doing my sleep study that night. The price was very reasonable. Plus, Elevation has some great technology and a really slick system; I just had to wear a ring around my thumb (no chest straps!) and all the data synced to my phone and was uploaded from there! I will highly recommend Damien and Elevation to anyone needing a sleep study. It's so worth it to support small businesses!

From the owner: We specialize in Home sleep studies to test for Sleep Apnea, nocturnal pulse ox testing, and…read morepulmonary function testing. We offer our services throughout the Denver metro area. If outside of the Denver area we are able to ship home sleep studies to every state. We also offer respiratory consultations for health care facilities as well as personal. We have developed a program that focuses on combating re-admissions back to the hospital setting. Our goal is to offer respiratory services at a cost effective manner that makes a deep impact on the health care system.

Lindsey is truly a sleep expert and helped us get immediate results! I highly recommend her!…read moreQuickly into our consultation, Lindsey identified the problem. She was able to provide effective advice and had other visual resources readily available. I enjoyed working with Lindsey specifically because she provided a great balance between helping us to feel heard as well as providing us the strength, guidance, and expertise we were looking for. We implemented the strategies discussed and saw instant improvements. It was such a relief. Not to mention, scheduling and communication was easy. From start to finish, it was a fabulous experience. If issues arise in the future with either of my children, you bet I'll be calling Good Morning Sunshine Sleep Services!!!

I highly recommend Lindsey for all your pediatric sleep concerns! Lindsey is very knowledgeable,…read morepatient and kind. It was incredible to work with her to teach my baby to sleep through the night. When we first started working with Lindsey, my 5 month old did not want anything to do with his crib or his bassinet. Now he is going to sleep at 7pm in his crib, waking up once to nurse and then going back to sleep until 7am. The change has been amazing. We also now have a solid schedule for naps, which gives us a lot more time on our hands and a much happier baby through the day. Lindsey understood right away that we could not handle the "cry it out" method, and designed a sleep plan that was gentle and perfect for our family's needs. While there was certainly crying, Lindsey gave us all the tools we needed to get through it. I highly recommend her sleep consultant services.

We don't talk enough about sleep and we don't get enough quality sleep! Seth and his team are…read moreamazing at breaking it down into bite-size pieces to help people get the rest they need. Seth has helped me, but better yet, as a fellow practitioner and functional nutritionist, he is a phenomenal resource for my clients!

Sara is a lifesaver - we desperately needed help getting our little guy (5 months at the time) to…read moretake naps on his own after my maternity leave ended. Sara worked with me to come up with a plan that I was comfortable with to help him take longer naps and learn how to self-soothe, without the cry-it-out method. She set us up with the tools that we needed to be successful and we have been able to maintain a good sleep schedule after our time working with her ended. We'd be losing our minds over here without all of her help and expertise!!

A referral from my doctor provided me a take home sleep study for two nights. I picked up on a…read moreSaturday morning which was streamlined as there were no others parked in the parking lot. The device was lent out to me from a courteous, professional and timely staff member who helped explain to me how to work the device. I got to try the test for two nights, which provided plenty of data. The device can be a bit cumbersome while sleeping. I woke a few times to make sure everything was working properly. Not sure if it affected my data? I dropped off to a courteous staff member Monday morning. No lines and no waiting. I am eager to rule out sleep apnea.

I was seen in the spring of 2022, and had a similar experience regarding this clinic prioritizing…read morethe financial aspect of my visit. I had my consultation and immediately was provided the cost estimate of what it would be to move forward with an oral appliance. In order to move forward I had to pay a deposit to fulfill my 2k payment. I was told my insurance was reviewed and that was the balance I owed. Not thinking anything of it, I proceeded with moving forward. It wasn't until the end of the year when I found out my insurance was never reviewed, and a claim was never filed. I paid out of pocket. After finding this out, I worked with my insurance company who was able to make them file a claim and reimbursement me the full 2k that was owed. They also charge for yearly follow-up appointments, rather than charging your insurance. I do not recommend this clinic based on the their unethical practices.

I had highly anticipated my March 14, 2022 appointment with Apnea & Breathing Clinic because of…read moredifficulties using a CPAP. The entire experience was a major disappointment. The dentist (Bieneman) seems competent, but even at the time my impression was that he and his staff prioritize financial considerations over helping patients. The clinic assured me that they had verified my insurance (Anthem) before my appointment, but they didn't mention that they hadn't fully confirmed my benefits under Anthem HMO. When I checked out, they presented me with a $867.96 bill, with a demand for partial payment that day. When I contacted Anthem, the representative verified that my entire visit and appliance should have been $40 under my HMO/PPO plan. The Anthem rep called Apnea & Breathing Clinic several times, but they kept putting her off saying the person who handles billing was out with no assurance of when she would return. It's now May 23rd: Anthem sent Apnea & Breathing Clinic a check to cover the visit over a month ago. I contacted the clinic and they acknowledged payment from Anthem, but they are refusing to send me a refund. In other words, they were paid twice and they are keeping both payments. I recently had an appointment with a different office and had a much better experience.

Don't be Treated by Dr. Hartiman he don't care about his patients, very cold Dr. He did Surgery on…read moreMy ears , was very cold. I went into Surgery came out of Anesthesia woke up was there Two and half hours didn't come and talk to me. My wife was waiting in the waiting room no Doctor nobody came to talk to her. This was at Clear Creek Surgery center. I walked out Groggy to the car by the nurse not even willed out in a wheelchair. The next day my ears were bleeding a lot so I called Advantage Ent to talk to Dr. Hartiman they put me on hold and came back and said he was leaving and didn't want to talk to me just go by the instructions on the post op release paperwork. So I asked for the Manager of the Doctors office and she said if they bleed anymore go to urgent care there is nothing they will do. I've never been to such a heartless place in my life.

I scheduled appointment a few weeks ago. Today was my appointment. I was called 90 minutes before…read moreappointment and told that the doctor I was scheduled with did not accept my insurance. I asked to speak to office manager and was told she had "stepped out" and would call me back. I waited until 1 pm and office manager had not called me. I was told she had just come back from lunch and was on the phone. So instead of calling a frustrated upset patient, she went to lunch. As I am writing this review she still has not called me. THIS REVIEW IS FOR THE ARVADA OFFICE

Friendly professional folks. The staff and Dr listened to…read moremy issue. They even made sure to look at my chart for any previous visits, etc. The prescription was promptly sent to the pharmacy for my pick up.

It is a great team of people from making the appointment to the conclusion of the visit. Very…read moreknowledgeable and caring about me as a person throughout.

I'm so grateful that I came to Sound Clinic for prolotherapy (which they actually do prolozone -…read moreeven better as ozone has heightened effects). I couldn't be more impressed. I was on a bad saga of health care providers and thanks to Sound Clinic I am pain-free and can now avoid spinal surgery. Feb 2021: Doing a yoga pose, I ended up in the ER after my back spasmed. June 2021-Sep 2021: More limited function. Got a MRI that showed disc degeneration and was referred to a spinal surgeon and he was zero help. Dec 2021: Injured my back again. I was recommended to try steroid shots before going into surgery. I did four steroid shots and was in extreme sciatic pain radiating down my left leg. April 2022: Had a spinal surgeon on the calendar before I listened to myself and decided to pursue something more sacrum related as the pain was really coming from this area and not where the disc herniation was located. All symptoms pointed towards a sacrum injury meanwhile the spinal doctors disagreed with me and said my sacrum pain was coming from stenosis. On a late night Google search, I found Shawn Naylor's name buried onto another review and set up an appt. They got me in at the end of April and there were no shenanigans. He gave me prolozone at the same appointment and two days later I was walking pain free again. Later, it was diagnosed that my issues had come from a collapsed left arch that led to a crooked sacrum. Imagine this: Couldn't walk for four months more than 5 minutes to walking as long as I'd like now Couldn't go to yoga from Feb 2021-April 2022 and am now going to yoga 1-2 times per week (taking it slow!) Couldn't pick up my two-year old son and can now lift him into the air Couldn't pick up heavy loads of groceries and have no limitations now. I believe Sound Clinic is progressive, listens to the patient and above all else, is willing to help in any way they can. Dr. Naylor also provided a kidney detox supplement that has helped me detox from NSAIDs that I was on for months, as well. I also think the reviews that critique the staff are unwarranted. It was the quickest staff and doctors and most on time office I've yet to visit.

Where to start? The level of incompetence, medical neglect is next level. The other one star…read morereviews are true, sadly. As someone who is a practitioner myself, I used to refer so many people to this clinic until I became a patient. Yes, I also have to call 4x a week when prescriptions run out and have had to stop medications or raw dog withdrawal bc they do not respond for weeks. The Sound Clinic does not respond to my pharmacy either. You cant get ahold of anyone. They might call you back a week later. Originally, after waiting 6months to get in for functional support post thyroidectomy I was booked with Sheri Fox who was angry with me that the office goofed up timing of my lab results. Without these results, she told me my problem is lyme disease and my symptoms of heart palpitations are not thyroid med related (they were). She was incredibly rude, gaslighted me when I told her my endo wouldnt take my low T3 seriously. I could write a book on the follies of lyme disease treatment, having spent 15 years prior doing so- and seeing so many of my patients getting worse with expensive aggressive treatment. I told her any remaining lyme I treat with bee venom, she scoffed at this (felt like she was pressuring me). I dont have lyme I had end stage hashis (dead thyroid) and then a thyroidectomy, causing premature peri menopause like symptoms. Anyway, a waste of time. So then I was shuttles around to 3 other providers. I booked the other new NP who was listed as a hormone specialist- Jessica. Omg. I had my own labs done- 60% of which were extremely out of range - 0 dhea, extremely low Testosterone, low range T3, ect. Low ferritan, low vitamin D, elevated CBC. She flat out said they were normal and in the next breath admitted she isnt trained in hormones or functional medicine- she was an ER nurse. She acted upset as my friend asked pointed questions, really concerned for me. Then Jessica swore up and down she would refer to Lyndsey, but never did. She told me in session "i can only refer you to Dr. Lyndsey if you are nice. Dr. Lyndsey only takes nice patients." My friend was shocked- I am not a problem patient. I am a tender hearted person and I never raise my voice. Anyway, I was told Dr. Lyndsey cant work with me- and even if she agreed to it would take 6-9months to get in to see her for hormone support. Anyway, the only other providers from there for hormone support - one is an obgn I was told doesnt have much functional training -I met with her and she was nice, but acted like I wasnt helping them help me- and defended her colleagues. At this point, I just needed help in any shape or form. Someone to look at my lab results. She hadn't of course until the appointment I was shocked by yet another provider expressing so much of their own overwhelm without doing any of their own prep work. 1) listen to your patient 2) read and understand the blood tests 3) affirm where symptoms and testing points to possible issues and pursue further testing, treatment ect. Refer out beyond scope. I begged for referrals and over the course of my time with SC every single referral was out of network. Again, fumbled. 3-4 more calls a week, no response. Waiting extra months to get an in network referral. Why? I was then called by the manager to switch over to (finally!!) Their functional hormone expert Jaime, but I would have to wake up at 6am for appointments - only available two days a week, as she is in Italy. And oh, by the way we dont know if she will continue working due to personal reasons (they told me the reason). Totally exhausted at this point, I just had the damn appointment. She was gruff, it was 6am and quickly agreed to what I had begged every other provider- change my thyroid medication. It seemed to easy but then asking a few more questions it was apparent she hadn't read my chart. She didnt know I was a thyroidectomy patient. Hadn't read my recent labs (or any labs) and told me they werent super remarkable - again while not fully reading them. I was still hopeful she would do so when concocting a new formula of medication as I do not have a thyroid (at all) - but a few hours later received a message with dosages that were half what I was taking (!) Again, she didn't even read my recent med dosages and didnt look up that I was a thyroidectomy patient!!! Omgggg. Now, in addition to endless calls for 3very other tiny request with this clinic, this was both horrifying and so funny at this point. Several more messages she then denies me a medication change. She doesnt feel comfortable. More messages, back and forth until she agrees to what I reinstate was essential- partial replacement... It takes another 2 weeks to provide authorization paperwork after 5 calls and emails. I get the medication and realize I dont have clear instructions. I am told Jaime is unavailable for 2 weeks for medication based question and my query is "nonurgent"....see a picture here?