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    That Realty Place

    3.0 (12 reviews)
    Closed 9:00 am - 4:00 pm

    Services - That Realty Place

    Property management

    Buyer's agent

    Listing agent

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    JoAnna F.

    I left my brand new home (two years old) to them. I trusted that my home was going to be taken care of and as I continue to look at things around my house I keep finding things that were damaged. I had a great relationship with all of the ladies at "That Realty Place", until now. I found out from my neighbors that my last tenants had about six adults that were living in my home as they came in and out of my home daily. My house smells like strong cat urine and has stains in the carpet. I even have pictures of cat hair in one of my kids closets (but was told it was dog hair). I did not have the ability to come and check my home because I was stationed in Hawaii. I am very sad and frustrated about this situation. Be careful about utilizing this company because I do not believe that the walk throughs we're being conducted. I was also due a deposit for two dogs and a year later (after being told that it had been deposited) they sent it to me right of way. It took me looking through emails and bank statements to prove that I had never received that money a year ago. *my mistake of excusing the cleaning because the electricity had been cut off the day of their move out. I expected a little dirtiness, but not filthiness*

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    3 years ago

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    7 years ago

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    7 years ago

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    Kim S.

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    7 years ago

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    Kim S.

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    7 years ago

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    Kimberly S.

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    7 years ago

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    9 years ago

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    Kimberly S.

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    9 years ago

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    7 years ago

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    Gold Star Property Management - The rebar they left behind.

    Gold Star Property Management

    (11 reviews)

    I wish I had an option for 0 review. Worst management ever. Total reap off. I am still working with…read morethem to sort out more and they are denying everything would not let me talk to anybody. First, move in pictures were posted with pictures taken in my absence. I had to pay and spend 2 days in the hotel before I was able to receive a key which counted towards my lease after I moved into the city for a one year program. I was sent a check out list with strict request for a professional cleaner to do the cleaning with request for a receipt which I obliged. The cleaners charged 400 dollars with pictures of what they did, I was still eventually charged wey more for reasons that the apartment was not cleaned. Pictures posted on my webpage was pictures pre cleaning ( I guess they went in precleaning and took pictures because the apartment was relatively clean.) completely different from pictures sent to me by the cleaners. I have them on my phone. Charged $180 for small sized bathtub, $270 for small sized kitchen, $120 for non existent dining area, $156 for bedroom, plus $60,$80, $90 and smaller amounts for cleaning that could easily be done by a kid of 6 year old which the cleaners did, $420 for paint touch up. I lived there alone as a pharmacy resident and everyone knows that residents barely have time to notice the colors of their walls so only spent the night at the apartment to even cause any damage. Would travel home to my family most weekends. At the end, I had my $1550 deposit taken with an extra bill of $660 dollars posted. I have pictures that without a second look, contradict theirs post cleaning pictures, My move in was horrible with someone warning me not to contact to disturb her for anything after I was without functional laundry machine for weeks. I was too busy to notice but always got the hit whenever due diligence was required. Please beware of Goldstar property Bismarck North Dakota

    Gold Star is your average, crappy property management company. They seem decent in the beginning,…read morebut by the end of your lease you realize they are total scam artists. Before we moved in I asked that they remove an old wooden playset that was falling apart. It had holes in the floor, nails and rebar sticking out. They removed it but left a small retaining wall with a huge piece of rebar sticking out. A month later my cousin was playing fetch with my dog in the backyard. My dog lep over the retaining wall and ripped his chest skin open on the rebar. It cost me over $400 in vet bills and they refused to help pay for any of it. Then it took their maintenance man over 2 weeks to come fix the retaining wall properly (I had already hammered it back into the railroad tie.) and remove the rest of the unsafe staircase left in the backyard. I noticed that the garage door opener didn't work and the garage door didn't lock. They never came to fix it. I had to leave my garage unlocked and unsecured for the entire lease. The place was filthy, dirty when I moved in. I cleaned the whole place to my standards. My mom even came over with her pressure washer and did the driveway and both front and back porch. I also cleaned the place when I moved out, also had the carpets cleaned but they still charged me a $200 cleaning fee. When I called to speak with Stacy about the charges she was incredibly rude and belittling. She spoke to me like I was a stupid child. They also charged me for an outside light bulb that was not mentioned to me at my move out inspection. Stacy also revealed to me that the home owner was going through a divorce and had to sell the place. Very unprofessional behavior, disclosing the owners personal information like that.

    Erica McPhail - CENTEX Priority Real Estate - Erica McPhail

    Erica McPhail - CENTEX Priority Real Estate

    (2 reviews)

    Amazing! From the first conversation to the day of closing on our home, Erica McPhail was…read moreabsolutely amazing. She was always available, quick to share her experience-based opinions, and deeply knowledgeable about the VA process--which made everything smooth and stress-free for us. What stood out most was that she never pushed us just to settle on whatever was available. She prioritized making sure we ended up with the right home for our family, even if that meant being patient and passing on options that didn't quite fit. That level of care and integrity made all the difference. If you're looking for a broker who is informative, reliable, and genuinely invested in your best outcome, she's the one you want in your corner.

    When we decided to sell, we had a relative who is a realtor with a prestigious firm in Austin…read moreresearch realtors for Copperas Cove and the surrounding area. After about a week, he gave us the name and contact information for Erica McPhail. When she met us at the house, there was no doubt he had done his homework. During the walk through, Erica pointed out areas that could use improvement (mostly minor such as new vent hood to match range). After all repairs were made, Erica listed it. The second person who saw it made an offer. We asked Erica's opinion. She explained why it was a really good offer; It was a conventional loan (easier in many way than VHA or VA), buyer had been preapproved for loan and offer was close to the asking price. We weren't aware of the complexities of different types of loans. After we accepted the offer, Erica walked us through the selling process step by step, always with a cheerful smile. She made closing day hassle free. We will use her anytime we decide to buy or sell. She makes difficult easy.

    Cloud Real Estate

    Cloud Real Estate

    (2 reviews)

    Great place to rent from, so I'm sure the same can be said in purchasing…read more They are friendly, efficient, patient, and compassionate.

    I trusted these people to A) sell my home, or B) rent it out for the going rate. The real estate…read moreperson only spoke to people who called because of the sign in the yard, so I received two (long distance) offers that were well below asking in two months. So I switched gears and asked them to rent it out for going rate in my neighborhood. It took them another two months to rent it for $200 under that rate to an Army PFC (army town) by himself. I was skeptical due to knowing he didn't make enough to cover this on his own, but was assured he had passed the credit check and was the only renter. Cloud was unaware that my next door neighbor and I were in contact so they didn't know about my awareness of the PARADE of people moving into and out of my house. When I decided to move back in, these lovely people gave the ONE guy on the lease his entire deposit back after he and his circus of buddies, wife, kids and dogs had TRASHED my house AND yard. Nearly $10k worth of damage. They wouldn't even come out to look at any of it claiming "covid exposure" and sent me a link to download MY OWN photos onto where THEY were supposed to do the final walk through. It's been 8 months and I'm still making repairs including replacing 300 feet of fence that his dogs ate. They did absolutely nothing for 10% of the rent charged, never checked the property for illegal renters (again, I was living in another state) then screwed me out of what little compensation I might have gotten by giving him back his full deposit without checking for damages first, before I got back to Texas. Leave Cloud out of any of your real estate plans. Zero stars. Not recommended.

    CR PROPERTIES

    CR PROPERTIES

    (8 reviews)

    If I could give this rating zero stars I would. Chris the owner is by far the most unprofessional…read moremanager ever. His nasty attitude and lack of concern for his tenants is the worse I have ever seen. He's late with fixing problems he won't even answer the phone majority of the time. Lets start with the fact he's a liar. He doesn't accept personal checks yet does not set up online rent payment because he's too cheap to pay and maintain the website so he tries to charge an additional 3% service fee if you pay by debit or credit card. Make sure you have a reciept for all payments. One time he lost my cashiers check and accused me of not paying my rent despite showing him proof of payment. It took my Husband to go to the Ft Hood legal office to get that cleared up without him charging late fees or marking my credit report. When ever appliances are in need of repair he replaces them with used, sometimes broken parts because he doesn't want to spend the money on new replacements. It often takes multiple calls then he finally sends someone to make the correct repairs. Often following threats of accusing me of breaking the equipment using the owner's name. The unit he rented to me was in a horrible state, it sat empty for more than six months, with the hot Texas heat the grass died and turned brown. It was adressed and annotated in my move in checklist, yet he told the owner I destroyed her lawn. The unit was covered in dust, fixtures were broken when I asked when he was going to come an make the repairs he would dodge my calls. The owner on the other hand did not make the situation better, I felt like I was stuck in the middle of their drama resulting in me losing my deposit. As a Fellow Soldier she was more concern with collecting a check than addressing the issues that was brought up. Because of her I will never rent from another Soldier again. The employees are very polite, I rather deal with them. The compay is a complete scam. Go rent somewhere else, they will steal your money and scam you out of more money.

    If I could give 0 stars I would. Terrible experience renting from this company…read more Good luck getting maintenance to come repair anything. Unless you harass them every week about a problem, they won't bother with it. And when they do complete repairs it's typically the cheapest solution. For example, the house has security cameras that functioned for about a year and then stopped working. Their solution was to put in a peep hole in the door. Their customer service is severely lacking as well. Empty promises and guarantees of calling you back. One even interrupts you while you're talking and attempts to talk over you. Don't sign, waste of time, money, and energy.

    That Realty Place - propertymgmt - Updated June 2026

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