Very modern hotel with smooth check in and check out procedures. The sleeping rooms were quiet and…read morecomfortable. Overall the hotel location was centrally located for all my events during my visit to Columbia.

I appreciate the rooms in the Aloft in Columbia. They are just the right size and include a desk…read morefor me to work. The beds are comfy. The bathroom wasn't as clean as I would have liked. The toilet needs to be fixed (I told the front desk) because it ran at regular intervals all night. There was no shampoo in the container (I told the front desk). All-in-all, not a bad stay, but I feel like this particular hotel has not aged as well as it could have.

From the moment I pulled up through when I checked out, staying at the Columbia Marriott was a very…read morenice experience. I really appreciated how I felt like a very special guest yet never patronized by anyone working there. The room was clean and well decorated, the equipment in the work-out room was up to date and the elevator was quick (I stayed on the 11th floor so that's always important to someone a bit claustrophobic). For dinner both nights, I ordered in their bar and took the food to my room and it was very tasty. When I couldn't find a soup & salad combo on their menu one night, they still managed to order just that for me from their restaurant and not charge me a service fee. Even access to the garage, which is across the side alley, is simple via their covered walkway over the alley. I really enjoyed my stay and would do it again, if I found myself in Columbia again.

I'm a veteran. I was in town for a medical procedure. I stayed overnight because I needed a rest…read morebefore getting on the road again. 1. Paid for valet parking but I waited 30 minutes in above 90 degree temp. Eventually I found a parking spot and parked my vehicle myself. 2. Note*** I called the front desk and corporate. Both told me that valet parking is an independently contractor and that they couldn't help me. 2. 6/12/2026 coffee pot in room wasn't working and there was no hot water. 3. When I personally informed Management (face to face) that I would be checking out around 5:15-5:30 am, I was nicely told that my vehicle would be brought to the front of the building. Additionally, I called downstairs around 7-8 pm to remind the front desk that I needed the vehicle brought to the front of the building for the early checkout and was assured that this would be done. However, upon checking out, I once again had to retrieve my vehicle myself from where I previously parked.

Great experience Khamisi Reid in particular had THE best most accommodating friendly attitude with…read moreour family employees like that make a stay fantastic

Yelp Review by Captain 619…read more Spring has draped Columbia, South Carolina, in her finest gown--dogwoods blooming like lace, azaleas blushing at the sun, and a warmth that seeps into the soul. Amid this Southern reverie, I find myself on a six-day work mission, lodged at the SpringHill Suites by Marriott on 511 Lady Street. Let me tell you, friends, this isn't just another hotel--it's a sanctuary stitched with kindness. By day two, I realized the heartbeat of this place isn't just its crisp linens or spotless halls (though they shine brighter than most). No--it's the people. Each morning, descending the stairs feels like stepping into a hug. First, Shirley, with her radiant cheer, greets me like an old friend, her laughter a melody that chases the fog of sleep. Today, Debra stood beside her, her smile a quiet sunrise, her presence wrapping the breakfast nook in tranquility. Ah, the breakfast--far more than a complimentary perk. Here, the coffee isn't just poured; it's offered with a "How's your morning, sweetheart?" The pastries aren't just displayed; they're arranged with a tentative care, as if each item and yogurt cup were chosen for a loved one. I've stayed in countless hotels where the meal spread feels transactional, but here? It's nourishment--for the body and the spirit. Shirley remembers how I take my coffee. Debra and her calm voice a balm for this weary traveler's soul. It's the details, you see. The way the dining area hums with warmth, strangers swapping stories over scrambled eggs. The way the staff treats every guest--whether a road-worn business soul or a family passing through--like kin. Shirley and Debra don't just work here; they minister here, turning routine interactions into tiny acts of grace. Without them, this would've been another forgettable stay. But because of their excellence--their humanity--SpringHill Suites has etched itself into my memory. To the team: thank you for crafting not just a hotel, but a haven. To future guests: come for the comfort, stay for the hearts that make it shine. Captain 619 sails away with a full heart--and five stars, well earned.

This HGI shares a building with Home2Suites. Upon arrival, the desk clerk sent me to the other…read moredesk. I went to the other desk to let them know I was ready to check in. She asked if I was checking into H2S and when I advised no she got snippy with me and asked why she sent me to that desk. Eventually, I got checked in. Leaving the elevator on the 2nd floor I was faced with a strong smell of urine (it may have been something else but smelled like urine). My room is spacious and clean. The thermostat does not work and you must control the air in the unit itself. It isn't a bad place to stay but it's definitely a 3-star (or less) hotel.

Willette has taken care of myself and my daughter numerous times and has always been so kind in the…read moreearly hours when we arrive. I cannot express how much Willette goes above and beyond to make sure guests are happy and accommodated. I always look forward to my trips there knowing I will be well taken care of! Ms. Willette is an asset to this establishment!

Excellent stay right in the heart of downtown Columbia!…read more The hotel is upscale, clean, and comfortable. Rooms were spacious with great amenities, and the beds were super cozy. The location can't be beat--right next to the State House and walking distance to restaurants, bars, and the USC campus. Staff was friendly and professional. Having Ruth's Chris on-site was a bonus for a nice dinner without leaving the building. Will absolutely stay here again when visiting Columbia!

Total and outmost disappointment! For $200+ per night - what should be a luxury hotel is an old…read moredecrepit ruin that is on par with a motel 3. First off - the front doors are not open due to construction so entrance is through the Ruth Chris steak house. Reception is located in the hallway on makeshift plastic desks. I requested headphones and person at the desk was trying to avoid getting up and handing me a pair so I asked three times before I got it. Room is clean but worn out. AC is old and tired and getting temperature right is an art form. Water pressure in the shower is great - but keeping water hot is hard. It was either too hot or too cold. There is no complementary bottled water or even one to buy in the room. No clocks or alarms, and certainly no microwave. I ventured in the morning to the front desk to buy coffee and they had none. They directed me to the Ruth Chris steak house for breakfast at $18 a person which comes with coffee. No individual coffee available. Of course I had to wait for restaurant to open. Pool is not operational. Elevators are slow. I was charged twice for valet and had to argue to get it taken off. Let's face it - this is not a hotel. It is a Ruth Chris steak house with attached rooms. Shame on you Hilton!!! I am going back to Marriott!

This place has the best decor. All of the decor is themed around the university and it doesn't…read moredisappoint. We took advantage of the bar and the staff was incredibly friendly. There is a quaint lounge adjacent to the bar with TVs and sofas. We really enjoyed our stay!

Not staying at this hotel but it has a great bar with some good bar food and super cute seating…read morearea. Honestly, obsessed with the pink couch and its pillows!!!! Came in for a light dinner and ordered buffalo wings. While they are not breaded, everything is fried in the same oil. So, something to be mindful of if you're GF. I was hungry and took a risk. The wings were juicy and the buffalo, very very vinegar based, was nice and appropriately spicy. The ranch was good and creamy though I do suspect some sugar was involved. I'm not mad at it and I would order the wings again. Bar staff was super nice and attentive. Would highly recommend.

This hotel is very conveniently placed between downtown Columbia and the Riverwalk. We were able…read moreto walk to almost every place we wanted to see. Breakfast was included and the selection of food was very nice. The room was comfortable and spacious. Please note you will be charged daily to park your car in their parking lot.

This hotel is not bad. It was nice and clean and the staff are amazing. The hotel is in a wonderful…read morelocation that is central to plenty of restaurants! My only complaints are lack of parking and it did take the water forever to heat up. Otherwise it was a good stay!