Gorgeous super quiet room. Even tho I was first room by the elevator, which I love the convenience,…read morewas extremely quiet. I slept so good on the magical fluffy pillows. Modern fixtures in the bathroom w a giant shower and a safe. Tv had a lot of channels and ac and hot water worked great. Staff was lovely with me and gave me directions to grocery store etc A really lovely stay downtown where you can enjoy a lovely early morning walk.

Very modern hotel with smooth check in and check out procedures. The sleeping rooms were quiet and…read morecomfortable. Overall the hotel location was centrally located for all my events during my visit to Columbia.

I'm a veteran. I was in town for a medical procedure. I stayed overnight because I needed a rest…read morebefore getting on the road again. 1. Paid for valet parking but I waited 30 minutes in above 90 degree temp. Eventually I found a parking spot and parked my vehicle myself. 2. Note*** I called the front desk and corporate. Both told me that valet parking is an independently contractor and that they couldn't help me. 2. 6/12/2026 coffee pot in room wasn't working and there was no hot water. 3. When I personally informed Management (face to face) that I would be checking out around 5:15-5:30 am, I was nicely told that my vehicle would be brought to the front of the building. Additionally, I called downstairs around 7-8 pm to remind the front desk that I needed the vehicle brought to the front of the building for the early checkout and was assured that this would be done. However, upon checking out, I once again had to retrieve my vehicle myself from where I previously parked.

The elevator to the hotel is terrifying and the carpet looks absolutely disgusting. I've never…read morestayed in a hotel that charged its own guests to use wifi on top of their hotel stay ranging $10-15! The tv is so slow it took 20 minutes just for it to connect to the one tv streaming service it lets you use that you already pay for (Netflix). There's no cheaper parking around so you're spending $20/day there which is fine but wifi in 2026 not being included with your room stay is a cash grab. Oh and their elevator is broken because someone pushed a button too hard and now it's stuck. Hope whoever visits has good phone service otherwise you're sol and will have to pay for wifi per day because the hotel is too cheap to even offer that. Should've just stayed at a motel at least there you get what you pay for.

Great experience Khamisi Reid in particular had THE best most accommodating friendly attitude with…read moreour family employees like that make a stay fantastic

While the staff were amazingly attentive and the room was immaculate, the parking lot is another…read moresituation! This seems to be a very popular and unregulated hang out area. Even if the people in the lot and just outside the entry door were guests, the enforcement of quiet hours would make a SIGNIFICANT difference. Instead, well beyond midnight during both nights of our stay our sleep was distributed by loud talking and music downstairs in the parking lot. Beware OR request a room that faces another portion of the area.

This HGI shares a building with Home2Suites. Upon arrival, the desk clerk sent me to the other…read moredesk. I went to the other desk to let them know I was ready to check in. She asked if I was checking into H2S and when I advised no she got snippy with me and asked why she sent me to that desk. Eventually, I got checked in. Leaving the elevator on the 2nd floor I was faced with a strong smell of urine (it may have been something else but smelled like urine). My room is spacious and clean. The thermostat does not work and you must control the air in the unit itself. It isn't a bad place to stay but it's definitely a 3-star (or less) hotel.

Willette has taken care of myself and my daughter numerous times and has always been so kind in the…read moreearly hours when we arrive. I cannot express how much Willette goes above and beyond to make sure guests are happy and accommodated. I always look forward to my trips there knowing I will be well taken care of! Ms. Willette is an asset to this establishment!

Total and outmost disappointment! For $200+ per night - what should be a luxury hotel is an old…read moredecrepit ruin that is on par with a motel 3. First off - the front doors are not open due to construction so entrance is through the Ruth Chris steak house. Reception is located in the hallway on makeshift plastic desks. I requested headphones and person at the desk was trying to avoid getting up and handing me a pair so I asked three times before I got it. Room is clean but worn out. AC is old and tired and getting temperature right is an art form. Water pressure in the shower is great - but keeping water hot is hard. It was either too hot or too cold. There is no complementary bottled water or even one to buy in the room. No clocks or alarms, and certainly no microwave. I ventured in the morning to the front desk to buy coffee and they had none. They directed me to the Ruth Chris steak house for breakfast at $18 a person which comes with coffee. No individual coffee available. Of course I had to wait for restaurant to open. Pool is not operational. Elevators are slow. I was charged twice for valet and had to argue to get it taken off. Let's face it - this is not a hotel. It is a Ruth Chris steak house with attached rooms. Shame on you Hilton!!! I am going back to Marriott!

The people who work here are very nice. The location is central. The coffee near the elevators is…read morepretty good. The room was quiet. But that's where it ends. The room is pretty dated. My bathtub looked like it was covered in a layer of rust and the bottom of the tub was brown and worn. The carpet didn't seem very clean and the surfaces could have used a good wipe-down. The parking was $18, but I noticed it was only $10 for a special event. How would they have known if I was a hotel guest or a special event attendee since it was all in the same garage? Rip off. Although it wasn't terrible, I probably wouldn't recommend it. Go to the Hampton or another less expensive option downtown.

This place has the best decor. All of the decor is themed around the university and it doesn't…read moredisappoint. We took advantage of the bar and the staff was incredibly friendly. There is a quaint lounge adjacent to the bar with TVs and sofas. We really enjoyed our stay!

Not staying at this hotel but it has a great bar with some good bar food and super cute seating…read morearea. Honestly, obsessed with the pink couch and its pillows!!!! Came in for a light dinner and ordered buffalo wings. While they are not breaded, everything is fried in the same oil. So, something to be mindful of if you're GF. I was hungry and took a risk. The wings were juicy and the buffalo, very very vinegar based, was nice and appropriately spicy. The ranch was good and creamy though I do suspect some sugar was involved. I'm not mad at it and I would order the wings again. Bar staff was super nice and attentive. Would highly recommend.

This hotel is very conveniently placed between downtown Columbia and the Riverwalk. We were able…read moreto walk to almost every place we wanted to see. Breakfast was included and the selection of food was very nice. The room was comfortable and spacious. Please note you will be charged daily to park your car in their parking lot.

This hotel is not bad. It was nice and clean and the staff are amazing. The hotel is in a wonderful…read morelocation that is central to plenty of restaurants! My only complaints are lack of parking and it did take the water forever to heat up. Otherwise it was a good stay!