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    The AfterLash

    4.9 (76 reviews)
    ModerateEyelash Service
    Open 9:00 am - 5:00 pm

    By appointment only

    The AfterLash Photos

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    Unprofessional, passive aggressiveness sent to me by Shireen after she agreed to pay my antibiotic copay
    Brenda W.

    My cautionary tale is about both a business and a service. Ladies, if you were ever thinking about lash extensions, don't do it. Anywhere. It's largely an unregulated industry and even if you have lashes a long time, you can still end up with problems (Google it). I went to The Afterlash June 21st. I had constant eye irritation, ending in a potentially disfiguring reaction from low grade adhesive allergens all within 3 weeks. I also had the worst customer service experience of my life with the owner, Shireen, once I requested refund. All of a sudden, there was no empathy or compassion in her. Only mean. You can tell a lot about a business by the quality of service it provides when things go wrong in a customer situation. Unfortunately, I feel traumatized by Shireen's unprofessional and outright despicable handling of my situation to the point where I have lost sleep and am up in the wee early morning hours writing this review. Lash adhesive often has formaldehyde. This causes a lot of problems. I was not given a list of ingredients nor warned about this. I also didn't see any licensure for technicians on the wall either time I was there. I should have heeded my first thought when I saw this lack of regulation and walked right out. I didn't, and paid with my health. The lash adhesive caused my eyes to burn despite being carefully cleaned. I ended up with a kind of sty which, if I don't respond to antibiotics, will need surgery to remove. I am on both antibiotic eyedrops 4 x day and oral doxycycline 2x day for 7 days. I also have to constantly massage and put hot compresses on the area. Shireen's emailed response (we never met in person) to me was absolutely awful. She cared more for her tech getting paid than about my health & safety. When I learned that I was facing disfigurement because of the adhesive, Shireen said it "wasn't fair" to issue me a full refund when her tech had done all that work. She blamed me for not keeping my lashes clean (?) Yes, I had. When I pointed out that in my first email to her, I had advised the adhesive had caused the problem *before* the sty, I said that it 'wasn't fair" for me to miss out on work, take antibiotics, and face potential surgery. *Noteably-I don't wear makeup regularly, I'm more of a skin care person. Shireen begrudgingly said she'd give a full refund and said she'd pay for my antibiotic copay of $20...but she didn't leave it at that. Instead, Shireen felt it necessary to be passive aggressive and outright mean in her emails rather than just issue me the refund she'd agreed to - and just stop there. I have a less than delightful email exchange where she became nasty and petty. Shireen's first response, and I quote, " I'm very sorry that you feel the need to take it this far for $160. Let me know if you paid by credit and the last four numbers for a refund." My first question to myself was, What kind of ethical esthetician says something like that? Shireen then short paid the $20 by $0.88 cents (by including the paypal fee). This was the medicine copay she'd agreed to pay. There was no need for her to say "forced payment for "prescription copay" on it. I am still waiting on the $161 refund. When I asked when that was showing up, Shireen said, "Brenda, I have no idea. You can ask Square." Um. They're her service-she doesn't know? FYI If you aren't a member of Square, you don't get to talk to a live person. I tried. Shireen sent me screenshots of a refund confirmation that I now figure she canceled. What an awful situation to have to deal with. When I wrote a review on our community Facebook page, Shireen called me upset because customers called asking why she handled me so badly. She never once asked if I was ok and remained unhelpful. She just wanted to argue with me. I hung up on her because arguing without solving for a different solution accomplishes nothing. It's a revolving door to a closed argument. If you're an existing AfterLash customer, God help you. Should something go wrong, Shireen won't take care of anything except her bottom profit line. I filed a complaint with the CA Board of Barbers & Cosmetology. If you're a new customer, here's my tips: * Make sure the aesthetician who is doing your eyelash extensions has valid certification. * Ask to see the ingredient list on the adhesive being used and check for potential allergens like formaldehyde. * Make sure your aesthetician is practicing good hygiene, including washing his or her hands thoroughly and wearing gloves. *If you do notice signs of infection, see an ophthalmologist as soon as possible. My ophthalmologist does not recommend lash extensions and had seen eye injuries like mine before. So if you have a sty, go in to the doctor. Don't wait. And file a complaint with the state. **Edited 7/15: Shireen disputed the $20 paypal; says she didn't receive the receipt sent to her. She can't stop being mean. I also won this dispute.

    #lashgamestrong
    Johanna M.

    Shireen was my go to Lash Artist before The After Lash. Months ago, I found out she no longer worked at the previous place I was in disbelief since her work was (and is) high quality and exceptionally professional. Just two weeks ago, I searched "Shireen Eyelash Extension" via Yelp. And TADAAA... I finally found her! I called Shireen right away and was glad to hear she remembered me still! Scheduled my appointment via The After Lash website right after our conversation over the phone! Upon arrival, the location was easy to find via Google Maps. Parking was a breeze compared to the previous place. Inside her suite was spacious, clean, simple and cozy. Her set up is completely sanitary, her selection of music will get you to relax and perhaps fall asleep. As always, my lashes look A-M-A-Z-I-N-G and "lash game strong" hashtag! I truly feel that Shireen is a true artist who is fully committed to excellence which reflects her high quality of work. I will go no one and/or no where else, except Shireen at The After Lash.

    Mili L.

    I've been getting my lashes done with Phuong for a few months now and I have nothing but great things to say! She makes sure the lashes are done in a way that looks good with your eye shape and is always willing to adjust to your needs. She takes her time, and doesn't try to rush you out like some other places. I get my lashes filled every 3 weeks and never had any issues. To top it off, she's also so funny and easy to talk to which makes the appt so much better than just laying there for an hour!

    Natural lashes from Cathleen!

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    10 years ago

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    Shireen is amazing! She does excellent work and is a perfectionist. She will not let you leave disappointed. Her work is beautiful.

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    9 years ago

    Shireen does excellent work. The 5 stars says it all

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    10 years ago

    Best lashes I've ever had and Shireen is a gem!! Been with her since she was at the previous location and I will follow her anywhere

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    Page 2 of 2

    Ask the Community - The AfterLash

    Do you use synthetic or mink lashes?

    Hello Sarah, We exclusively use synthetic lashes. The reason for this is that Mink lashes have higher rates of allergic reactions and are not obtained in a humane way.

    Don’t See Your Question? Ask Away!

    Review Highlights - The AfterLash

    I booked it with Ericka because I saw so many raving reviews about her and I am so glad I did.

    Mentioned in 8 reviews

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    Lash Stop & Glow Bar

    Lash Stop & Glow Bar

    5.0
    (81 reviews)
    0.8 mi

    I got my permanent eyeliner/eyeline tattoo done at Lash Stop & Glow Bar in Alameda, and I'm so…read morehappy with how it turned out. Tran was amazing from start to finish and made the whole experience feel really comfortable. I have been wanting to get this service done for a while but social media had me pointed towards Sacramento area and I was not about to make the drive, especially the drive back after something near my eye. I was lucky to find Lash Stop over another service app I use. Tran was my girl and she took the time to explain everything, helped me choose the right style for my eyes, and made sure I felt good before starting. She drew the liner 4-5 times to make sure I was satisfied and my eyes looked even (one eye is bigger than the other). During the tattoo period, she was extremely patient and checked in regularly to make sure I was comfortable. The results look natural and flattering--exactly what I wanted. I love waking up with my eyes already looking defined and honestly this saved me 10 minutes getting ready everyday. Highly recommend Lash Stop & Glow Bar if you're considering permanent eyeliner. I expect to be back for another service soon!

    I've been coming here for a year now! Not only do they do great services, they care about your…read morenatural eyelashes. Tran is an amazing and carrying person. Definitely recommend coming here.

    Photos
    Natural soft volume with Moca brown color lash extensions done by Hong
    Natural soft volume with Moca brown color lash extensions done by Hong
    2 weeks after my brow touch up
    2 weeks after my brow touch up
    Microshading brow can fix up uneven arch

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    Microshading brow can fix up uneven arch
    My Beauty Spa

    My Beauty Spa

    4.7
    (248 reviews)
    2.4 mi
    $$
    Certified professionals
    Walk-ins welcome

    I absolutely love the vibe at this spa. From the moment you walk in, the front desk team greets you…read morewith a genuine smile, which immediately sets the tone for a relaxing experience. The membership discount is such a great perk and makes it easy to come back regularly. I usually go either by myself for some much needed self care or with a friend, and we book the couples massage. I love that we get a few minutes to chat before and after. The location is perfect too. It is so easy to plan a massage and then grab food nearby to extend the experience. Linda and Judy are my absolute favorites. They are both incredibly skilled, attentive, and consistent. I always leave feeling relaxed and reset. Highly recommend if you are looking for a welcoming, professional spa with a great atmosphere

    Unfortunately I have to update my review to reflect my past few visits. I asked for Gina this time…read morebased on other reviews that said she focused well on their problem areas. This was sadly not my experience... I'm not sure what the little paper given at the beginning is supposed to be for, because most of the masseuses seem to treat the areas circled as "don't touch" rather than "focus on." This has happened to me multiple times at My Beauty Spa, where the areas I've asked for have remained untouched (especially the hands. I work with my hands and desperately need hand massage). The only masseuses so far who have given me a good massage here are Anna (no longer listed as an employee) and Linda or Judy (one did my massage and one did my partner's, I cannot remember which). I've now had poor experiences with 3 other masseuses here. I've attached an image -- circled in green are the areas I asked for focus, and circled in orange are the areas I was massaged. I got a 90 minute massage today and of the 90 minutes, about 1-2 minutes total was spent on my hands, less than 10 minutes on my neck/jaw/traps, and the area of glutes I circles was just glided over. I instead got about 30 minutes straight of shoulder blade scraping with elbow, 10 mins per side scraping my outer thighs, 25 mins on calves and feet. About 90% of the massage was done with elbows and knuckles, hardly any finger pressure was done -- I understand this technique is used to avoid hand strain, but it should not be so imbalanced. I can take very deep pressure and this massage hurt me, because she was using bone over bone. You should not use the elbow and forearm bone, or knuckles, to massage over bones and joints. Bone on bone is painful. She also randomly turned on the light and left the room without saying anything, I assume to gather some supplies, but it would be courteous to mention. I left my massage in more pain than when I came in. When I told the receptionist at checkout and showed her what was actually massaged on the map, no resolution was offered. She just turned the checkout screen with the $115 total toward me, and said next time I can just tell them at the front desk again to make sure the masseuse does the circled areas. Isn't that what I already did though? Why did I even fill out the paper at all if you are not giving it to the masseuse to focus on the areas circled? I never saw my paper hung on the door of my room or sitting in the room at all before or after the massage, though other rooms did have papers hung on the door mine did not. I paid in cash as well -- the cash discount was not honored, and no concession was offered for my pain upon leaving or for the complete lack of focus on my problem areas. I'm in a lot of pain now and even more tense than before in the problem areas, and extremely stressed out. I needed this massage desperately due to stress, chronic pain, and burnout. Now I have to wait for what they've done to heal and pay again for someone else to fix me, as I'm so incredibly tense. Whatever she did on my shoulder blades made the pain in my neck and trapezius much worse. I'm really sad and disappointed. I just paid $125 with tip (normally I'd tip more if it was well done) to get worse, essentially. I'm sitting here rubbing my sore neck and shoulders in my car and crying from the stress. This isn't even considering a previous time I came in for massage and the masseuse (Fion) was literally on her phone the first 15 minutes and barely massaging me with one hand. That time, I just walked out because it was so ridiculous. Unfortunately I don't find My Beauty Spa a reliable place for massage anymore which is sad because when Anna was there I would come every other week.

    Photos
    Facials
    Facials
    The difference between our Classic Mascara Look and Volume Full Set
    The difference between our Classic Mascara Look and Volume Full Set
    That was ceci did my lashes before and after,love it! Will co e back for refill

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    That was ceci did my lashes before and after,love it! Will co e back for refill

    The AfterLash - eyelashservice - Updated June 2026

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