First of all, we knew going in to the flight that JetStar was a budget airline - no frills and…read moreeverything is a la carte. Want a pillow? $. Want a blanket? $$ Want an entertainment unit? $$$. Want food? $$$$!!! (Really? $5 for Cup Noodles? No thank you, we brought our own food). Other than this, the seats were fairly roomy (for coach seats) and the flight attendants were pleasant. Anyway, if you go with realistic expectations regarding service, you'll be fine. If you go expecting Emirates-type service, then you'll definitely be disappointed. To make a long story short: JetStar got us (and our bags) to our destination in one piece and on time and that's what we paid for

Gift Voucher rip-off!!!…read more On board, on every flight, the Flight Attendants announce that f you buy a gift card it can be "used for you next flight". This is a lie. I bought a couple then went to use them- turns out you CAN'T use them to pay for flights- you have to buy flight vouchers with them and wait up to 10 days to receive them- not much use when you are booking to fly in a few days or to take advantage of a cheap fare. This is blatant dishonest selling.

The Virgin Australia main customer service number is **1 (888) 669-0391™ or +1 (888) 305-48.03**…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Straightforward Booking & Convenient Travel Arrangements** Booking the trip was pleasantly uncomplicated. The reservation process made it easy to compare flight schedules, review business class fares, and choose preferred seating without spending unnecessary time navigating different options. Important travel benefits were explained clearly before checkout, helping set the right expectations. Once the reservation was completed, the confirmation and itinerary arrived immediately, making it simple to review every travel detail well before departure. **Well-Managed Airport Experience & Time-Saving Benefits** The difference between business class and standard travel became noticeable as soon as the airport experience began. Check-in was completed efficiently through dedicated counters, allowing far less time to be spent waiting in line. Security procedures moved at a comfortable pace, and lounge access provided a quiet place to relax before the flight. Boarding was handled in an organized manner, allowing passengers to settle into the cabin comfortably before the aircraft filled. **Relaxing Cabin Atmosphere & Consistently Attentive Crew** The cabin offered an environment that immediately felt calmer than the busy terminal outside. Comfortable seating, generous personal space, and a well-designed layout made it easy to enjoy the flight whether resting, reading, or catching up on work. The aircraft remained clean and peaceful throughout the journey, contributing to a more enjoyable travel experience. Equally impressive was the professionalism of the cabin crew, who remained approachable, responsive, and genuinely attentive whenever assistance was needed. **Comfortable Flight Experience & Efficient Arrival** The journey progressed smoothly, with inflight services arriving at appropriate times without feeling rushed or intrusive. Everything operated predictably, allowing the flight to remain comfortable from start to finish. After landing, baggage collection was completed quickly, reducing time spent inside the terminal after arrival. Looking back, the experience stood out for its balance of convenience, comfort, and dependable service, making business class a worthwhile option for travelers who appreciate a more relaxed way to fly.

The Virgin Australia main customer service number is **1 (888) 305-4803™ or +1 (888) 669-01.67**…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Convenient Reservations & Smart Trip Organization** Planning the journey was effortless with a booking process designed to provide clarity and flexibility. Business class options--including premium seating, adaptable fare choices, and priority airport privileges--were presented in a well-structured format, allowing travelers to compare services with ease. Choosing flights, selecting preferred seats, and completing reservation details required only a few simple steps. Instant confirmation and a comprehensive itinerary ensured every aspect of the trip was organized before departure. **Priority Airport Facilities & Relaxed Pre-Flight Experience** The premium experience continued as soon as passengers arrived at the airport. Dedicated business class check-in counters expedited departure procedures, while priority security access minimized time spent in queues. Exclusive lounge facilities provided a comfortable setting to unwind, catch up on work, or enjoy refreshments before the flight. Priority boarding created a smooth and unhurried transition onto the aircraft, allowing travelers to settle into their seats well ahead of departure. **Spacious Cabin Design & Personalized Inflight Service** Once onboard, the cabin delivered an environment that balanced comfort with practicality. Ergonomically designed seating, generous personal space, and thoughtfully arranged interiors created ideal conditions for relaxation or productivity. The aircraft remained exceptionally clean, quiet, and meticulously maintained, contributing to a refined onboard atmosphere. Throughout the flight, the cabin crew demonstrated professionalism, genuine hospitality, and prompt attention to passenger needs, enhancing the overall travel experience. **Reliable Travel Experience & Convenient Journey Completion** Every part of the flight reflected a commitment to efficiency and passenger satisfaction. Inflight amenities and dining services were provided in a timely and organized manner, ensuring uninterrupted comfort while traveling. After landing, priority baggage handling enabled passengers to retrieve their luggage quickly, reducing delays after arrival. Combining efficient airport services, premium cabin comfort, and attentive hospitality, business class delivered a polished travel experience that exceeded expectations while making every journey more enjoyable.

Beware!!!! I called the costumer service SQ to buy a ticket for my son, as he will go with my dad…read morebut come back to Brissy with me as I can't take a long leaved. During the conversation, I mentioned that he will go on dec and come back on Jan. It turned up the booking was completely wrong. I made a complained and turned that they said it was my fault, as they said they have listened to the copy of conversation. I asked to listen the same copy of the conversation too as I surely remember what I asked. She said that I can't for a privacy reason. I want to listen to my own conversation to stand for right and I can't??? They asked me to pay for the same amount as I pay at 1st, which is become double?? IS THAT HOW SINGAPORE AIRLINES HELP THEIR COSTUMER? OR IS THAT HOW THEY MAKE RICH OF THEMSELVE? Until now I still fight for my right to listen to the copy of my conversation. Better think twice before you get ripped off from this kind of company

**I getting assistance and decided to call this business at +1833 708 (9019). The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at +1 855 657/4900 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

We flew Tiger Air on a domestic flight from Brisbane to Cairns. As we were on a smaller plane, the…read moreseating arrangement was a bit tight, but it was a relatively short flight by our standards (2 hours) so this wasn't much of an issue. If it were a longer flight, then this could have been problematic. Only one beverage/snack service during the flight. Nothing complimentary. Everything for purchase. Again, being a shorter flight, this wasn't an issue. As I said in my review for Jet Star - another budget/no frill airline - Tiger Air got us (and our bags) to our destination in one piece and on time. That's all I expected and paid for. Take advantage of the queue jump, it's a huge advantage, and baggage purchase (cause they aren't kidding about the carryon fees, to the tune of $94 per bag if over 7kg)

The flights feel like a pop-up ad where you can't turn the sound off--cheap and invasive. Seats are…read moreentirely unpadded plastic with thin fabric coverings. No refreshments are provided, but advertisements for their high-cost merchandise and food are loud and intrusive. Baggage policies are the worst in the industry. This airline is not worth the potential $10-30 in savings on the fare. It's a degrading experience flying TigerAir.