Tennyson is the one of the nicest assisted living places in the area IMO…read more The folks working there are amazing. They are like the folks that work at Disneyland, always friendly and helpful, always in character, never negative. The facility is immaculate. There is a movie room, library, each wing has a sitting room for cards, visitors, TV and a fireplace. There is crown molding and upgraded base molding throughout, it looks like a high end hotel. There is even a bird cage in the lobby with a dozen little exotic birdies flying about. The number of extra activities is off the charts. Singing, bingo, music, movies, ice cream socials, etc. Tennyson, does everything it can to make your aging loved one apart of the human race. Of course it is up to your loved one whether they engage but the staff does everything it can to remove the environmental obstructions.

I cannot say enough wonderful things about Tennyson Court. After several bad experiences with…read more"five star" rated assisted living facilities, we have finally found someplace that treats my father with the care and respect he deserves. He has been there for several months, and we have absolutely no complaints. The staff is superb - he, and his room, are always clean, fed, etc. Any questions I have had or requests regarding the care of my father have been addressed instantly. They treat him with dignity and respect and, when he is being difficult, they know him and are able to cajole him into what he needs to do. If we cannot see him for a day, we do not worry that he is being taken care of. If anyone is in the process of trying to find a place for mom or dad, I know how difficult it can be, and I recommend you stop in at Tennyson - totally recommend them without any reservation.

I have found the staff to be attentive and compassionate. They are very friendly and caring.read more

From the owner: Juniper Glen is more than just an assisted living and memory care facility, we are a community…read morerooted in improving the lives of East Amherst, New York seniors. Residents and their families can rest assured that safety is our top priority both on and off our property. In fact, East Amherst has been rated the Safest City in the Nation for the last four years! The city also offers countless parks and trails with guided tours, such as bird watching and gardening, in addition to its close proximity to Buffalo, New York for shopping and restaurants. At Juniper Glen, we pride ourselves on Person-Centered care that supports each individual right where they are. We offer a wide range of care options, including transitional assisted living, all-inclusive assisted living, and memory care for our residents. Our goal is to cultivate an environment that honors dignity and respect, promotes health and independence through empowering choice, and improves quality of life through the ample support we have to offer. Our all-inclusive community has been meticulously planned to allow us to exceed these goals and provide your loved one with the best care in East Amherst.

The staff at this establishment is top notch! My grandpa is a resident here currently and each and…read moreevery caretaker treats him as if he is their own family. I am continuously impressed by their patience and compassion. I would recommend Wheatfield Commons to anyone with a loved one needing memory care.

Looks great, people were nice..... but!.... MY GRANNY fell down the stairs because they were to…read moreslippery. Did NOT like that and neither did she. Please get better janitors to dry the stairs. Extra: granny's wheelchair broke while she was in it.

Canterbury Woods in Williamsville is a CCRC and serves residents who are totally independent to…read morethose who need Assisted Living, Skilled Nursing or Memory Care. A person must be at least 62 to be accepted and must come in at the Independent level. There are several financial packages available. Whatever the rental cost of their apartment in Independent will be the same cost if the resident requires any of the other services as time goes on. In Independent Living, where I am most familiar, meals are provided in two fine restaurants and a cafe, and weekly cleaning is provided if you want it. Many people compare the living culture here with that of a cruise ship - there is access to a pool with a daily aqua aerobic class; yoga classes, balance and other exercise classes are available as well. There are also art classes; assorted classes in various topics by resident college professors; and to top is off there is a theater where professional and amateur performances are readily presented to the community and residents needn't even going outside. There is also a convenience store manned by volunteers and a Weekly Happy hour with music, wine and snacks. There is so much more! In my opinion after living here for eight years, I think it's a fine place to retire!

After they DROPPED our mother - the summary of chart said:…read more When helping resident to chair patient stated I can't walk anymore (Because she was in a wheelchair and couldn't walk) Resident then dropped to her knees. Me and the aide lowered her to the floor...she then leaned her head to the side and hit her head on the floor. EMTs were called.... A large purple bruise was noted to left shoulder. YEP THEY DROPPED HER- and then offered us $5000 to settle and then took nearly a year to give us the records & when we finally said we'd settle (we didn't want to relive the tragedy of this nightmare nursing home) - suddenly their underhanded lawyert took the offer off the table!!! Suffice it to say I wouldn't leave my dog at that place! NEGATIVE STARS DESERVED

Staff work very hard to care for those who choose this facility. Nursing care is very good and…read morestaff are very friendly and work to make the time there nice.

Pain meds were not given on time! Call light was never answered. If a patient needed to be assisted…read moreby wheelchair for Bathroom they were out of luck. Needed to wear a depends. Aids were beligerent if asked for anything. Nurses were understaffed.

I thought Greenfield physical therapy staff was outstanding.really top care. on one Sunday I had a…read morenurse for my husband with nails so long they curled. I went out to nurses station she was spitting sunflower seeds into a cup playing video games. she would not look up at me and when she finally did she talked to me constantly playing her game. I worked in the medical field for 35 years and never in my life have I witnessed anything like this. absolutely no place for this. she came in the room and had some jibber that made no sense. This is my old complaint but very frightening.

The quality of food and the service at table side is great and comforting! We are thankful for the…read morekindness always given.

The care here is great..well as great as it can be. The staff are trying their hardest and I…read morerespect that. But my goodness, from the few interactions I have had with Mary Beth that was not great. She has been aggressive and accusatory for me being upset about the care my loved one is getting. I truly hope this place turns around before the last days

I am writing this review on Jan 3, 2025 I share this because the negative reviews I see here are…read morefrom 2016-17. I will also say here that I do not work here nor have I ever worked here. Brompton Heights, in my opinion, is one of the best I have ever walked into. After 40 years as a professional in the medical field, I have seen many many things, both good and bad. I am especially keen to keep an eye out for things that aren't so good in the nursing home industry. My loved one's assisted living journey began at another local facility. Because of the less than good care that was received he moved to Brompton Heights. This is a decision our family will never regret. There was also never a day or even a moment when he or his family was not treated with respect and dignity. He was without a doubt, a member of the Brompton community. He sadly left us on 12/31/24 because of recurrent cancer while under Hospice care. My biggest concern and fear upon learning his cancer had returned was how his pain would be managed. I was truly scared of this unknown. I can now honestly say that there was never a time where his physical or emotional needs were not met within a short period of time I can only speak to the tremendous staff on the North unit but I have no doubt that the South unit demonstrates the same incredible quality of care. Every single person in every single department that met him treated him as he deserved to be treated, as someone who mattered. Almost every single time I walked into the facility I would see a staff member or two, or three gathered with a resident offering comfort and sharing a story or telling jokes I am grateful for the care that my loved one ( and my family members ) received during the time at Brompton. Thank you each and everyone one of you from the bottom of my heart.

This place is such an active environment. I was at the property for their Christmas party, and…read morethere was food, entertainment, crafts and families all over the place. Everyone, including the residents and staff, all had the biggest smiles on their faces.