The staff here are fantastic! They take great care of my grandma and seem to genuinely care about…read moreher. The rooms are very pleasant with great views of the trees. My grandma enjoys the activities and is happy.

Emeritus is such a wonderful place. The staff is extremely friendly, warm and welcoming and the…read moregrounds are so clean. The rooms are modern and residents are allowed to have pets which is a nice plus. The food is delicious too. I would absolutely recommend people to this place.

Tennyson is the one of the nicest assisted living places in the area IMO…read more The folks working there are amazing. They are like the folks that work at Disneyland, always friendly and helpful, always in character, never negative. The facility is immaculate. There is a movie room, library, each wing has a sitting room for cards, visitors, TV and a fireplace. There is crown molding and upgraded base molding throughout, it looks like a high end hotel. There is even a bird cage in the lobby with a dozen little exotic birdies flying about. The number of extra activities is off the charts. Singing, bingo, music, movies, ice cream socials, etc. Tennyson, does everything it can to make your aging loved one apart of the human race. Of course it is up to your loved one whether they engage but the staff does everything it can to remove the environmental obstructions.

I cannot say enough wonderful things about Tennyson Court. After several bad experiences with…read more"five star" rated assisted living facilities, we have finally found someplace that treats my father with the care and respect he deserves. He has been there for several months, and we have absolutely no complaints. The staff is superb - he, and his room, are always clean, fed, etc. Any questions I have had or requests regarding the care of my father have been addressed instantly. They treat him with dignity and respect and, when he is being difficult, they know him and are able to cajole him into what he needs to do. If we cannot see him for a day, we do not worry that he is being taken care of. If anyone is in the process of trying to find a place for mom or dad, I know how difficult it can be, and I recommend you stop in at Tennyson - totally recommend them without any reservation.

Dear Sonida, I am writing this letter as my mother's power…read moreof attorney and healthcare proxy. I regret to inform you that I have deep concerns regarding my mother's care at The Amberleigh in Williamsville, New York. My mother was an independent living resident at The Amberleigh for a few years until she moved into an assisted living apartment on September 1, 2025. Prior to moving into the assisted living apartment, she received care from an independent contractor to the extent that she needed medication reminders due to memory issues from Alzheimer's, and, as time progressed, she needed help with showering and grooming as well. The additional level of help she was receiving is what led her family to the conclusion that she would be more appropriately served in an assisted living environment. However, the transition from one level was very awkward and lacked professionalism, and representatives at The Amberleigh did not follow appropriate intake procedure and ignored some state guidelines in the process. They even overcharged my mother for rent, and I had to take steps to recover the money. Since the move, my mother has not received the appropriate level of care to meet her needs and administrators at The Amberleigh have not made an adjustment to her care or even performed a follow-up assessment to evaluate her needs in the first place. To avoid writing a novel to explain events over time, I am simply going to list the primary points of my concerns and the concerns of my mother's family. 1. Management at The Amberleigh presented my mother with a contract for her apartment and accommodations in assisted living without first passing that contract along to me (her POA), or either of her two other sons, or her sister (her other healthcare proxy) in spite of the fact they new she had Alzheimer's (the entire reason we moved her to The Amberleigh in the first place was due to her Alzheimer's condition). She was not and is not in a state of mind where she can make these contract-related decisions. To be blunt, your managers at The Amberleigh had a cognitively impaired person sign off on a contract without representation present at the time of signing and without consulting any representation prior to that signing. 2. The Amberleigh did not obtain a written evaluation from my mother's physician as to the specifics of her health 30 days prior to admitting her to assisted living, and they have not obtained one since, which is what NYS regulations require. 3. The Amberleigh did not meet with family members prior to her move into assisted living to discuss my mother's health status and care needs. 4. The Director of Wellness, Michele Cinquino, did not perform a formal assessment of my mother until after she had already moved into her new apartment in assisted living. a. Neither I nor my Aunt, nor any other family member, signed off on the assessment because it was significantly inaccurate, and we asked for another, and the subsequent document presented to us was almost unchanged and still highly inaccurate. b. Michele has not followed up with our subsequent requests for a more accurate evaluation, and she has failed to produce the standard post-intake six-month follow-up evaluation (another violation of NYS regulations). c. My mother will have lived at The Amberleigh for a year at the end of this month without a subsequent formal assessment, and I never signed off on the first one. d. Formal requests through email for a follow-up assessment go unanswered and, consequently, my mother is living according to assisted living standards when she clearly needs enhanced assisted living care, but The Amberleigh will not address this issue. i. She is not receiving help with showering or grooming. ii. She is not receiving help with dressing. iii. She is not receiving help with toileting. iv. She is not receiving appropriate medical assistance consistently, even when The Amberleigh receives a script from my mother's physicians. v. When she is physically ill or requires medical attention, The Amberleigh does not contact family members, and we have found her on multiple occasions to be in need of immediate medical attention. 5. As a result of the poor care my mother has received, over the last several months the family has been pursuing other options at other institutions, and the administration at The Amberleigh has been less than helpful. 6. The Amberleigh has failed to respond to half a dozen attempts at contact by phone, email, and in writing by my mother's long-term care insurance company to connect to a claim and set up a payment plan. a. Consequently, my mother is paying for her stay at The Amberleigh out of her pocket, instead of through her long-term care provider. b. This is costing my mother and our family thousands of unnecessary dollars every single month. For all the reasons I have stated above, I am compelled to say that I have found The Amberleigh to be an ongoing nightmare for our family.

My sister, age 74 with some disabilities, has been a resident of Amberleigh for over 15 years. Most…read moreof her time there it was a very good place for her and she was happy and comfortable. Although the quality of the facility, care and programming slipped somewhat over the years, things have nosedived dramatically since Kara became the new executive director. Food quality has declined, outside activities (bus trips for lunch or tours, etc.) have been significantly reduced and recently the facilities have been infested with bedbugs. To make matters worse there is absolutely no communication by Kara with outside family to explain or even acknowledge any of these issues, leaving us to be detectives to find out what is happening there. This is not acceptable for a facility charging $3,000 per month. An executive director who does not respond to telephone calls or emails is also not acceptable. In my opinion the friendly, family atmosphere of Amberleigh is gone, replaced by one of collect money, don't acknowledge problems and keep family in the dark. Needless to say, we are moving my sister out ASAP.

I saw a very well-run organization. Asbury ran the kitchen with an obsessive focus on cleanliness…read moreand quality. The same seemed to go for other aspects of the place. Compared with their assisted living affiliate Beechwood, they were most definitely better-organized. From what I learned, it's very costly to live there. I probably wouldn't cough up the cash, but if this kind of place (for downsizing ambulatory seniors, who may or may not be on Yelp) is your bag, I'd feel pretty confident about the quality.

awesome place to work Evan and his boss and the rest of the kitchen staff makes you feel like part…read moreof the team right away very helpful non judgmental only thing I couldn't deal with was the biweekly pay but other than that I enjoyed that job

This is a newer branch of the Canterbury in the suburbs. It's all in one building and the building…read moreis brand new. The apartments are reasonably large and you can order somewhat to your taste, within their options. There is a nice common space and the communal eating area is nice. The food is ok, but these days in Buffalo our bar is set high. For the money this place costs I would have expected much better food. Much better. Right on Gates Circle, some of the views are lovely.

This is a new, state of the art facility (Oct 2017). There is underground parking, security, and…read morelarge, luxurious independent living quarters. Important accredited programs are provided: Continuing Care and Person Centered Care. CW is affiliated with the Episcopal Church. Continuing care means you can live at Gates Circle senior living and if you find at some point you need to move on to assisted living, you have priority and can move to Canterbury Woods Williamsville, which offers the full range of services. An up-front fee guarantees residency for life. The living units are spacious. They have state of the art kitchens and fixtures. There is a restaurant on the premises. With the meal plan, you may never have to cook another meal. The top floor features a bar and a superb view of Buffalo. The ground floor has a theatre room, a gracious meeting/sitting room with amenities, a fancy lunch area, and a wonderful restaurant. Dining at the restaurant was very pleasant. While small in size, there is a surprisingly large number of offerings on the menu. Service was efficient. Dishes are cooked to order, which results in a leisurely paced meal. Everything at our table was prepared expertly. There was no problem with special requests to accommodate my friend's dietary restrictions. Like its suburban counterpart, Canterbury Woods Gates Circle is for the wealthy. They know their market and service it well.

Total and complete disintegration of the Solstice staff overall this last year. Margaret in the…read moreoffice is as unprofessional as anyone I have ever met. The lone shining light in the entire place is Lydia and her team at IHC who are fantastic....But in the end we moved my father out due to the Solstice team failures!!!

This by far is one of the most spectacular senior living facilities I have ever toured. The…read moreresidents seem to be very happy and extremely friendly. The staff and management are top notch. Professional, inviting and very friendly. This is where you would like to see your parents live! The premises are beautifully manicured, the dining was impressive, the apartments are very clean, and the whole ambiance is on point.

I am writing this review on Jan 3, 2025 I share this because the negative reviews I see here are…read morefrom 2016-17. I will also say here that I do not work here nor have I ever worked here. Brompton Heights, in my opinion, is one of the best I have ever walked into. After 40 years as a professional in the medical field, I have seen many many things, both good and bad. I am especially keen to keep an eye out for things that aren't so good in the nursing home industry. My loved one's assisted living journey began at another local facility. Because of the less than good care that was received he moved to Brompton Heights. This is a decision our family will never regret. There was also never a day or even a moment when he or his family was not treated with respect and dignity. He was without a doubt, a member of the Brompton community. He sadly left us on 12/31/24 because of recurrent cancer while under Hospice care. My biggest concern and fear upon learning his cancer had returned was how his pain would be managed. I was truly scared of this unknown. I can now honestly say that there was never a time where his physical or emotional needs were not met within a short period of time I can only speak to the tremendous staff on the North unit but I have no doubt that the South unit demonstrates the same incredible quality of care. Every single person in every single department that met him treated him as he deserved to be treated, as someone who mattered. Almost every single time I walked into the facility I would see a staff member or two, or three gathered with a resident offering comfort and sharing a story or telling jokes I am grateful for the care that my loved one ( and my family members ) received during the time at Brompton. Thank you each and everyone one of you from the bottom of my heart.

This place is such an active environment. I was at the property for their Christmas party, and…read morethere was food, entertainment, crafts and families all over the place. Everyone, including the residents and staff, all had the biggest smiles on their faces.