I would like to start off with the receptionist I spoke, Suzi, with from the beginning set an…read moreabsolutely amazing example of great customer service. She was extremely helpful, polite, and understanding of my concerns. She helped with booking me an appointment for the same day for the Electro-Acupuncture.It is important to note that the **ONLY** reason I booked this appointment instead of waiting two days to see a highly recommended, trusted, and experienced Acupuncturist & Massage Therapist who is only a 45 minute drive away and literally HALF THE PRICE, was due to this service being offered. Upon arriving Suzi and I spoke again about the Electro-Acupuncture and how excited I was for this service. We spoke on my prior electrotherapy from when I fractured my back and the benefits of that therapy, to how this Electro-Acupuncture will be beneficial as well. I met with Dr. Janelle* who took notes on my problem areas, and then proceeded to start treatment which I was laying face down on the massage table. Not sure if it is normal practice for acupuncture, but I would expect the locations of needle entry to be cleaned or sterilized with at the minimum an alcohol wipe prior to sticking me with needles, which that was not done. The massage therapist, I believe Viera, was very polite and professional as well, she performed cupping too. After the service was completed I met with Suzi at the reception desk to check out and Suzi had asked Dr. Janelle* about the Electro-Acupuncture, to which she responded we did not do today. And that the only difference was the strength of results...I confirmed the total would still be $165 even though I did not receive the service I requested, to which the response was yes. The doctor was waiting to go with her purse while I was checking out, and stated that the only difference is the strength of results, it would have been much stronger. Frustrated, I pay. At no point was there any type of alleviation of misunderstanding on the type of treatment, no type of slight discount for inconvenience, literally nothing. I leave and immediately call my boyfriend and explained the situation. He agreed with me on my feelings towards this. Again, the ONLY reason I did not wait TWO DAYS, for a HALF PRICED SERVICE (apples to apples) was due to the Electro part, that I did not receive. It is extremely unfortunate as I and my partner live maybe 3 minutes away, are willing and wanting to do treatments and benefit our health, and I will never go back, nor refer anyone to go here. At this point I am not even going to update about results, if any. I am very bothered about spending this much money for nothing. Feeling ripped off. *Update: Dr. Janelle * Response to owner: Thank you for your response. I did clarify the provider's name on Google and apologize that this correction was not reflected here as well. I appreciate you providing that clarification. Regarding the treatment, Dr. Janelle informed me that electrotherapy had not been used only after the session had concluded--this was not communicated to me beforehand, nor was your receptionist aware until the session concluded as well while we were together. Therefore, I did not have the opportunity to consent to or refuse the recommended treatment in advance, as suggested. As for the follow-up, I do not feel obligated to respond to calls made months after the initial posting. Your team had ample time to reach out and address the matter in a timely manner. While the only correction needed in my original review was the provider's name, I found several inaccuracies in your response that reflect a broader issue of accountability. I had hoped this would have been handled with more professionalism and transparency. Thank you, Mrs. Perkins, for your delayed response.

I spent a couple of years of my life learning to navigate through a new incurable illness. None of…read moremy primary or specialty practitioners have brought me an ounce of relief in comparison to this group. I can't explain it. The level of care, quality, and concern for their patient's well-being is not something you can find at any other practice, and I've been to many. They gave my kids their mom back, and there is not much more I could ask for.

I had a Thai massage with Joni and she is a fantastic masseuse. Overall, great massage and staff.read more

I had the most amazing massage and facial today from Karen. My skin is glowing and I feel relaxed…read moreand rejuvenated. Truly an incredible experience.

Kelly is AWESOME. We have had her coming to our home for about 6 months now. We tried about a half…read moredozen other massage therapists and hands down she is the best. Kelly finds those hard to get issues you have and knows how to work them out. I look forward to our monthly sessions. I have never felt better with any other massage therapist. You get a full body massage and I have stay she ABSOLUTELY give the BEST NECK MASSAGE I have ever had. I am so happy we found her.

Kelly is a lifesaver... True story!!! I work hard and workout hard so my body is always a wreck. I…read morehave invested a lot of money in massages over the years and was a member of Massage Envy for many years, what a waste! I would spend any amount of money to have Kelly work on me. I have never felt better until I met her. She took the time to ask questions about Injuries, issues etc so she could really help me. I had a foot Injury last year and she was able to use trigger points in my legs to help relieve the pain. She is well worth it, and I can't go to anyone else now! Thank you for spoiling me Kelly. :)

OOOMMMGGGGGGG !!!!! Soooo great here !!! I get weekly massages in California so I know what I want…read moreand I love and need them - they are so good for you and this place is AMAZING !!!! So beautiful inside and smells wonderful - and yes you will be greeted by Luna, the sweetest little mini black poodle I have ever seen !!! And while I would not have minded if Little Luna was a part of the massage experience she was put in her room and I got all of Vivian's attention and SUPERB skills - not only is she an amazing masseuse but she knows her muscles and what needs more attention - I'm a court reporter in a busy courtroom so my arms and shoulders are in pretty bad shape - she massaged and stretched and did her thing and I left feeling like a new person - my arms feel great (for now ... until I have to go back to work ) but the next time we come back to Florida I will be making another massage date !!! Thank you Joseph and Vivian for creating such a beautiful space for us

Best massage I had in all of Florida very clean and professional! Very detailed with what was…read moreneeded to be done and never felt better! Definitely worth it! Must try if you're in the area! Beautiful office soon as you walk in and everything is very clean!

First she helped straighten my neck so I could literally see where I was walking…read more Then she worked on my knees & legs. My discs are bad ; but don't want surgery. I can now do a quick walk w minimal discomfort after. I feel hopeful each time she works on specific pain areas I'm going to get healing relief Dealing with Mysentheena Gravis disease . Ava has helped me to walk again without pain. My back fr fusion surgery fr 10 yrs ago is getting relief. The muscles in my neck are getting stronger. I'm ecstatic !!! God bless you Ava.

From the owner: The legend of the white raven is as old as creation itself and brings with it the message of…read morepositive change, hope, freedom, faith and joy. We are all on the same journey, although sometimes it may look different from the outside. Everyone wants more peace, love, joy, abundance and so on in their lives, but many find themselves not knowing where to go or what to do to have these things that are naturally our reality. At White Raven Healing & Wellness, you’ll find some of the many tools available to help you on your path to inner peace, love and joy and for this process to take place quickly and easily in body, mind, spirit and life. Every healing session is geared to empower you to live your best life!

After my long time therapist had to close shop, I was desperate to find a new "home." I tried many…read moreplaces that were OK but left me underwhelmed. I did another search and Natural Balance popped up. After reading multiple great reviews, thought I would give it a try. Called and they had a cancellation for the same say so took that as meant to be :)! Have to say my massage with Renee was amazing and followed it with a spectacular facial with Angela. Was just what I needed and I will definitely be back. I left so relaxed. Everyone was so friendly and attentive and the place was so cute and clean. Had no idea they were there but glad I found them

They can cancel your service last minute, but charge you if you need to reschedule. Starts at the…read moretop with the owner. She has a big ego, so do not complain about service. My massage was one of the worst massages I have had. I thought she would be kind and accommodating and was met with the opposite.