My friends and I recently went to The Experience Escape Rooms in Cave Springs for the first time…read more We were scheduled for 8:30-10:00 PM on a Friday. We arrived about 10 minutes late, thinking it was just a drop-in window -- completely our misunderstanding. But the way we were treated was unacceptable. Claudette, the employee working that night, immediately scolded us like children for being late. She raised her voice, spoke down to us, and made the whole group uncomfortable. This was our first time ever going, and instead of welcoming us, she made us feel like a problem. I had already paid online for 7 people, and 2 more of my friends joined, making 9 total. Claudette told me she needed my card but never explained why. I assumed it was to verify my online purchase -- not to charge me again. Three weeks later, I checked my bank account and found out she charged me for tickets my friends had already paid for themselves. I went in person to calmly resolve the situation, and again, Claudette immediately became defensive and rude. She raised her voice, insisted "I can't help you," told me I was "on camera," and claimed my friends had spent their money "next door at the asylum." She refused to let me speak to the owner and continued arguing, even though I stayed calm the entire time. So I left and disputed the charge. Two days later, the owner called -- not to apologize, not to address Claudette's behavior, but just to question why I disputed the charge. That was the final straw. Never coming back. Terrible customer service. Friends and family -- stay away. There are plenty of escape rooms in NWA with amazing staff and better communication. This place is not worth the headache.

Super fun experience. It was my gf and I's first time doing an escape room and we ended up liking…read moreit a lot. The staff were helpful and the room was detailed and intricate.

Fun scenario, great staff. We *almost* solved our room on a double date. Great outing for a date.read more

Lots of fun for a family game night. Even though we didn't make it out, we had fun trying and…read morechallenged ourselves. Service was great and the time flew by. We'll be back to try one of the other rooms they have.

We are a group of escape room friends that travel to do experiences all across the United States…read more(have yet to go international) and we were blown away with the creativity and production value in the Tulsa scene. The escape room owner, Mel, supported us through every step of our scheduling. Even though we initially only had time to do two escape rooms on a Friday night (Cairo Connection and Winchester's Widow), she worked with us to squeeze in Tulsa time. The rooms were fun and the puzzles surprised me. Cairo Connection had a mechanic that I have not seen in any other Egyptian themed room. Winchester's Widow was story-driven and had those unexpected twists and turns. Mel also took her time to talk to us and tell us more about the behind the scenes! Tulsa Time was the first room that they have ever done and it was a bombastic good time. Tulsa has a great attraction on their hands!

My husband and I participated in our first escape room experience with a group of friends. This…read moreplace is outstanding! The setting mirrors the theme, and there were so many cool props. We did the Cairo Connection room, but will return to try the Winchester and the new "secret room" that is coming soon! If you're looking for an Escape Room experience in Tulsa, look no further - this place is awesome!

My family and I went after getting a good deal through Groupon. All of us are adults, and we were…read moredoing their easiest escape room option (Case 79) with a 50% win rate for an hour-long escape, and we barely managed to escape with under 10 minutes left on the clock. The difficulty was honestly just right for us and we didn't use any hints, though we were given a walk-ie talkie and told we could ask for unlimited hints. It was a very enjoyable experience for all of us, and the service was great. We will definitely be going again!

You're getting a full five stars for the lobby alone. The games themselves are decent but the lobby…read moreis *chefs kiss*. I hope they update their games and give us some new challenges!

We had an excellent time. The ice storm room was such fun and challenging too. I would highly…read morerecommend. Super kid friendly and excellent customer service.

So fun! The bank heist room is a little easier if you're new to escape rooms. The speakeasy has…read moresome clever puzzles! The staff are all so nice and you can tell they love their jobs. Definitely recommend while you're in Eureka Springs!

We did the speak easy room. It was very interactive, though was also linear. Jak was great. We only…read moreneeded one hint. Love the magnet at the end, nice touch!

It was a super fun experience. Me and my husband went for a date night and had an amazing time. The…read morestaff was super kind and friendly.

Fantastic escape room. Will be back for sure. Quality props and challenging puzzles. The production…read morevalue is high quality.

The Xcapery - Escape Rooms was my very first escape room experience and I had a total blast with my…read morecoworkers. We came on a weekday and were greeted by Heidi and her husband. They were such fabulous hosts and immediately made us feel welcomed. Because we had a large group, we were split into groups and played the Expedition of the Lost Gem. Before we got started with the escape room, we got to have drinks and played a round of indoor mini golf. Then the fun part began: the escape room. I won't give out too many details other than it was more than I expected - very fun, interactive, and we had such great things to say about it. If you're in Tulsa and are looking for a fun group activity, make sure you check out The Escape Rooms. Best activity we did in Tulsa!

We had such a fun time at Xcapery! They had costumes for our escape room and took pictures during…read morethat we could have after we finished. Highly recommend!

The entire resort has so much to offer to those that are willing to spend some extra money…read more Incredible family fun. Would make it 5 Star if management personnel could figure out a way to allow those that are less fortunate an opportunity to enjoy what the resort has to offer.

I typically only leave positive Yelp reviews and never return to places I don't like. That being…read moresaid, shame on you Crescent Hotels and Resorts for the poor management you bestow upon this amazing property. Shangrila is a beautiful property with amazing amenities and I've been coming here every year for 20 years, however management here will not staff the property to keep it open other than weekends. Terminate their contract and hire Hilton. Amazing world class golf course and with no coffee or breakfast before a 10:30 round...actually no breakfast anywhere on the property on a Thursday peak season. By the time they finally open the golf club for lunch they close between 2-4.. peak season!! The facilities are amazing and hats off to the owner who wanted to be part of something amazing but he was bamboozled into poor management. Even the staff, who should be proud to live and work in such an amazing place are tired of telling guests repeatedly that amenities are closed beyond Friday through Sunday. Eddy you can get way better.