I recently took Duke my 11 year old Golden Retriever for the 2nd time to Tegs. Everyone there is so…read morekind and loving to him and I'm happy with his trims too! Will continue to use Tegs !!

The loving gentle care that they showed my dog. My dog is a very anxious dog so they treated her…read morevery very well and were aware of her anxieties and took extra care with her. She was always groomed very well and her cuts were amazing. I would recommend her highly to anyone.

Dog: 2 year old female toy poodle Needs: monthly grooming ,…read morehigh maintenance dog After being displeased by the rude and unwelcoming manner I received at our other groomers I was looking for a groomer I felt comfortable with taking my dog to where she would get not only a bath, but grooming to maintain her Palm Beach continental cut. This is a small, welcoming shop. Extremely reasonable prices! An expert groomer who also will groom your cat. She had a thoughtful selection of reasonably priced toys(we always find something), and helpful community events on her board. I can't recommend her enough! She had a toy for my girl for Christmas and her husband made her a custom Christmas ornament My dog loves to go to her appointments here!

Initially made a last minute appointment to get my dog a wash, sani cut, and blow out. I was…read morepleasantly surprised they were able to accommodate me on such short notice. The groomer did a great job and I'm so happy with how my dog looked! My dog also left there happy which tells me she took extra care to make sure he was comfortable. She was also pretty reasonably priced. I continued to take my dog there and switched from our other groomer because it was such a great experience. I recommend it to everyone I know. If you are looking for a new groomer, definitely check this place out!

Why We Drive Over an Hour for Jen We have four Corgis--and…read moreif you know Corgis, you know they're full of personality, fluff, and a whole lot of sass. Finding a groomer who can handle all that with patience, skill, and genuine care is no small feat. That's why we're beyond grateful for Jen. From the moment we met her, we knew she was something special. Jen treats each of our Corgis like royalty, remembering their quirks, calming their nerves, and making them look absolutely fabulous every single time. Her attention to detail, gentle approach, and deep love for animals shine through in everything she does. We drive over an hour just to see Jen--and we'd do it again in a heartbeat. Because when someone makes your pets feel safe, loved, and stunning, distance doesn't matter. Jen is simply the best, and our four Corgis agree.

We have been customers of Shaggy Chic since 2013 and have loved our experiences with prior two…read moreowners. They took time to get to know our dog and while she had anxiety about getting groomed, she would wag her tail and be very excited to see the owners, because they took time to establish a relationship with her. We really appreciated their thoughtful care and intentional communication. The new ownership experience was sadly very disappointing from a customer interaction standpoint. When we entered the salon, she asked our dog's name but did not introduce herself. She gave a brief overview of some changes such as new natural shampoos and gave a ballpark timeline of when to pick up our dog. She also asked if there were any skin conditions such as cysts, lumped or warts which I appreciated. At this time, I expressed that it was often an issue for my dog to get her nails trimmed and that previously we would come in and help hold the dog so that her nails could get trimmed safely and offered to do this during this first grooming appointment which she declined. We received a text saying "she is all set" , and came to get our pet. The first thing that was said as I entered the salon was not a greeting, or preface on how the grooming went, but rather an explanation on how the groomer won't work with difficult dogs and has had injuries from difficult dogs when grooming. And then immediately recommended we find another groomer better fit to groom our dog. This was a very confusing and disappointing way to hear how the appointment went as there was no context as to why she was saying this until she finally expressed she felt my dog was too anxious to be groomed safely or appropriately. Again, we have been coming to Shaggy Chic for 12 years and the only concerns ever expressed and addressed with our help, were our dog's struggle to clip nails, so this felt like an abrupt first interaction. While explaining how the appointment went, they stated they did the best they could with our dog's cut. They explained how they used restraints as needed, and couldn't fully trim her face ,however when we got home, I finished trimming her face but also found that she wasn't properly or fully bathed as she had tear stains still matted on her face, her glands were not emptied, and she had fecal matter caked under her tail. It was never expressed in our interaction that bathing was a safety concern or that they weren't able to complete her bath, which was also disappointing to see the lack of detail with her bathing. I agree and support the need for both the animal and groomer to feel safe in this type of environment. However, the lack of communication was really disappointing after having been with Shaggy Chic for 12 years and working together with both previous owners, to successfully groom our dog in a caring environment. There was no attempt to call or text during the appointment to communicate that the grooming appointment was challenging, or a request for one of us to come and help, which we had offered at the beginning of the appointment, nor was there any context when we arrived to pick up our dog as to what went wrong or what attempts they made to connect and calm our dog down. One of the groomers did offer to try one more time if our pet was given anxiety medication but they also expressed they weren't sure if that was enough to help. Overall, we were really disappointed with the communication, quality of service, and care shown to our dog. While I respect the groomers option to determine which clients they want to work with, we were able to work through a prior ownership change without issue while still maintaining a high level of care for our dog, and a great relationship. This was a disappointing way to leave a small business we have loved supporting and have trusted with our family pet for the last 12 years

Tanya's Tails and Tangles is the only groomer I would trust with Bailee.. Alway perfect Bath and…read moreGroom surved with a frendly smile.. Highest recommendation..

Tanya is great groomer plus a great person . She cares and will do whatever she can to help you…read more Highly recommend

Eric grooms our miniature poodle & our terrier mix. He does a beautiful job with both. They look &…read moresmell amazing when he is finished. The terrier can have a lot of attitude and Eric handles our little beast effortlessly, meanwhile I can't even get him to look at the camera!

My little boy Otto has been going here for sometime. He goes right to Lindsay with no hesitation…read more And he is super shy. She does a great job and looks darling when he's done.

Sorry they closed. I loved them. The new owners Suds N Bisquits Pet Spa right now is running off of…read moreAnnette's good reputation. It won't last, they are just out to make a buck. Two different ways of doing business.

Manchester location has an incorrect address on their voicemail, we had multiple instances of…read moreattempting to contact them with no response for weeks and we had to message the Dover location on social media to get any sort of response. Upon arriving for an appointment the location claimed to have called and cancelled the appointment which is untrue. When we arrived for the "cancelled" appointment, one of the dogs being groomed yelped and the groomer screamed at the dog to stop. We will not be going back and will make sure anyone who considers the location knows about these experiences.

My dogs enjoy going here. We have been using this place now for the past 3 years. We have 2 very…read moreneedy dogs and they take good care of them.

My dogs are 4 years old. They had never been kenneled until January because one of my kids were…read morealways there. My youngest went to college and that left us with no one to watch them. My dogs love this place. They know as soon as I go towards Country-Aire they get excited.

On time, friendly, and very professional. Our dog was sparkling clean and seemed to have enjoyed…read morethe experience . Will be calling them again.

Jill and Courtney are so great They have been my about five years now the dogs love her and she's…read moregentle with them couldn't ask for a nicer person or a nicer dog lovers