Service for their products is literally non existent! Been calling and calling and also filled out…read moreform on line. No response to fix broken appliance. They don't stand behind their appliances. There goes shopping local!

I purchased new whirlpool kitchen appliances. The burners on the oven range are terrible really…read morehard to regulate. I called the store and complained I was told I had to call the warranty company, surprised me cause when I purchased them I was told they would take care of calling the warranty company. So I called warranty and was told they only have 1 person in Bismarck for fixing warranty problems. This person is not the easiest person to work with either. He did change something on the back of the range and it seemed to help some what. I will not be buying anything at this store again. Sandy M

Knowledgeable, very helpful, willing to work on an older dishwasher. He brought it back to life,…read moreand his advice for ongoing care to keep it running effectively was excellent. If we need appliance work, this place will get our call

Thank you Cody for making sure I was taken care of when I was put in a bind. You and your team are…read morevery professional and courteous when it comes to your customers. I will highly recommend anyone that is looking for that perfect appliance or furniture to go see Cody and his team at the Bismarck north Dakota branch.

From the owner: Appliance & Furniture RentAll offers a large selection of brand name furniture, appliances and…read moreelectronics with affordable rental rates and prices, and quality customer service.

If I could give them 0 stars I would. I'm not someone who writes reviews but I am making a point to…read morepost this. We have purchased a water heater, new AC, and almost purchased a furnace from them all in the last 3 years. I now question whether or not we actually needed to replace our water heater and AC, because they heavily pitched us on just buying a new one at the time and we trusted them. When our furnace stopped working, we called them yet again and their tech came out and spent a couple hours trying to fix the problem before deciding we needed a new motherboard. He contacted "his reps" and we waited for a week and a half for "his reps" to ultimately send the wrong part. No one realized this and the tech came out and worked on putting the wrong motherboard in for a few hours. When the tech eventually figured out it was the wrong part, he contacted "his rep" and they said they can't get our motherboard anymore and we would have to buy a whole new furnace. By this point, we were without heat for 2+ weeks in mid to late October.Then the sales guy calls me to pitch me his quotes on a new furnace and talks down to me because I'm a woman, telling me I should speak with my husband. Disgusting. He gives me a quote that is about $1500 higher than the other company we ultimately went with. Fast forward to now and this company has the guts to send us a bill for $500. For what? The tech literally did nothing the entire time he was here. We are happy to pay for his time for the initial visit when we didn't know what was wrong, but it's not our fault their "rep" sent the wrong part and sent their tech on a wild goose chase for 3+ hours. Send the bill to their rep or eat the cost. If the rep had told them they couldn't get the part in the first place, it would have been over with right there. When my husband called to argue, the sales guy acted like he was doing us a favor by somehow sending us a bill for only $500. What? Absolutely sleazy sales techniques. I have already told multiple people never to work with this company and plan to tell everyone who will listen never to work with them. This is NOT how you treat people, especially good customers who have already purchased an AC and water heater through you. Shame on you.

I called to have our well looked at as it quit working . They said it would be a coupe weeks before…read morethey could make it out to look at it , which was fine. When they came out , they brought two service trucks along with two guys. The looked at the well and determined they needed to drive both rigs across out driveway curbing and yard to get close enough to the well to run a generator cord to it. After jumping it they determined it was a electrical issue and I needed to call someone else. So after being there for 30. Mins- 1/2 hour , busted up concrete and having to call someone else we got a bill for 510.00 ( which was for a service rig to come out, and two hour labor for two guy making it four hours labor). Beware , if you stop at there office and want to pay with a debit, or credit card , that will cost you an additional 4%.

Terrible dity floor model stear and foster i was the dummy that brought very bad lop side mattress…read morei ever slept on.

I purchased about 5500$ worth of furniture from Slumberland…read more The dining room see was delivers and the forest time i entertained the arm of the captains chair broke! I was embarrassed! Called and a new one came 6 weeks later....yup 6 weeks ! So fast forward to thanksgiving 2018 and the third time i have had guests sitting at this new dining set And guess what !? Yup! Arm on captains Chair breaks! Called them and was told that furniture was purchased September 2017 so nope not replacing ! But in reality this chair was delivered to me in July so thought they should stand behind it but they will not. I will not step foot in there again and want anyone one to know they are not good about standing behind their furniture !

purchased all new appliances, they were damaged, after blowing smoke up my a@# for several months…read morethey decided they would not replace them even though it wasnt done by me! go elsewhere and dont waste your hard earned money on this foolish unprofessional company.

terrible customer service, bought here so i could stay local and will never do that again. spent 4k…read moreon a stove, and they wouldnt help me with a $69.00 installation issue. stove was delivered and didnt work!! then they charged me 69.00 to come back out and fix what they installed wrong in the first place. called manager and he hung up on me. hate to say it but got much better service from sears. ended up buying all my other products there. stay away!! terrible customer service!!

I had a dishwasher under warranty and the manufacturer was giving me the run around on getting it…read moreserviced. I called a few local service companies and Josh from Appliance Solutions agreed to take a look at it. He was honest, and up front on what he could do to help. He was a great communicator on where we were in the process. And in the end, he and his team came thru with the part to fix my dishwasher. I am so pleased and would highly recommend Appliance Solutions!

We bought a high end Whirlpool dishwasher from Lowes to replace our Samsung dishwasher ( a 2 1/2…read moreyears old piece of junk), also purchased from Lowes. This time we purchased the extended warranty plan direct from Whirlpool. Because we ranch 35 miles north of Bismarck, Lowes wanted $180 for installation, which we declined. My son and I installed the new Whirlpool the next day and discovered it was not receiving water in the wash tub, although the line checked out fine. We called Whirlpool and they in turn contacted Appliance Solutions and provided us with a number and point of contact, Joshua. Although it took him a few days to get to us (early season blizzard), Joshua was very professional, had a new water inlet solenoid and was meticulous about his work. We highly recommend him and his business. Rik and Kari, Triple J Ranch, Wilton, ND

I've been a Best Buy customer for many years and have enjoyed the service and quality of products…read more That said, my most recent encounter was less than pleasant. While my sales agent/manager Tracy Ackland was exceptional, trying her best to work out a complicated delivery and relocation of a washer, we were not able to come to a perfect arrangement. However, I was assured a morning delivery would be manageable tomorrow. Instead, I got an AI response that my delivery would be between 2:30 and 6:30 pm. This was unacceptable so I called in to request an earlier delivery. 1st of all, your AI service is the worst I've ever dealt with and it took me 1/2 hour before I could reach a human. I should have stuck with dealing with the bot, because the human was clearly less qualified to deal with a customer complaint than the bot. Rude, foreign, unapologetic, unwavering, unhelpful, rude. You have completely inconvenienced me by this and I will likely cancel my credit card and take my business elsewhere in the future. Once again, Tracy was magnificent. Everything else about this experience was deplorable.

Answer the phone!!!! Next to impossible to to actually speak to someone in the store. Completely…read moreunacceptable for a business.