I haven't travelled in a long time.... and decided to splurge and stayed here for two nights in…read moretheir Exclusive Patio Room with my senior dog, Bella (my other two went to the puppy hotel). I pre-paid the room, which saved me a bit of money. The hotel was able to accommodate my need for a small fridge and a microwave (for Bella's food). Everything at the hotel is lovely. Pasadena is a true gem. I loved walking in the Oak Knoll neighborhood and enjoying the wonderful gardens on the Langham property. Talking with many passersby. Taking deep breaths... finally feeling like I could and DID relax. I visited the Tap Room and the Terrace twice because we enjoyed our experience so much. Something that is unique to this hotel -- is the overwhelming friendly disposition of every staff member we encountered. From Nathan (the guy that works on the ponds and pools), to Max (at the Terrace), to Abby & Francis (at the Tap Room)... to the front staff (forgot his name) that helped me (even locating me in the Tap Room when they needed me)... Honestly, I think all of the staff truly likes this place, and THIS shows with how they treat their guests. No ask is too much and even though I didn't need anything crazy... just making it reasonable to travel with a senior dog that gets homemade meatballs, it was really a nice feeling. I would do anything for my pup, but this trip was really for me. I think Bella was sad to leave... and that's always a good sign; if you've stayed too long you're listless and lethargic (even), but we left still smiling and beaming from our experience. I needed it. And, I got exactly what I wanted. Thanks a million, to the Langham! My one suggestion/critique (albeit small) -- is they need to make the amenity fees more clear upon booking the room. I thought all of that was taken care of (and I was surprised by the daily charges).

I genuinely do not understand the hype around the The Langham Huntington, Pasadena. We've now given…read morethis hotel multiple chances over several years and every single experience has been disappointing. The first time was Valentine's Day shortly after I gave birth to our third child. My husband took me to The Terrace for a simple lunch because we live walking distance and thought it would be an easy, relaxing outing. Instead, we got terrible service and shockingly bad food for a supposedly luxury hotel. Completely forgettable experience. Then we tried the Teddy Bear Tea a few years later with our kids. Again, awful. The food and tea were both mediocre at best, and the setup felt chaotic and lazy compared to a proper afternoon tea service. Instead of the elegant presentation you'd expect, everyone was handed messy pre-plated trays dumped onto the table, and getting tea refills felt nearly impossible because staff were nowhere to be found. Last spring we decided to give the property another shot through a ResortPass cabana day. While the pool itself was peaceful, service was practically nonexistent. We spent more time trying to flag someone down for food and drinks than actually relaxing. For the prices they charge, pool service should not feel like a scavenger hunt. Most recently, I booked a one-night staycation to spend some one-on-one time with my oldest daughter. Same exact issues all over again. The pool was packed and there appeared to be ONE server working the entire area. The room itself felt extremely dated, and the bathroom fixtures were rusty and not particularly clean. My daughter actually told me the hotel "felt haunted," which honestly summed up the entire atmosphere perfectly. What's especially frustrating is how heavily they market themselves as family-friendly with all these supposed kid amenities and "special touches." They advertise things like a kids passport/scavenger hunt experience, so my husband specifically noted it in the reservation ahead of time and even called afterward to confirm. Despite all of that, nobody seemed to know what we were talking about and nothing was prepared. It perfectly captures the overall experience at this hotel: lots of luxury branding and promises, but completely disorganized execution once you actually arrive. At this point, it feels like this hotel survives entirely on its reputation and location, not on actual hospitality or quality. Beautiful grounds can only carry a property so far. For the price point, the service, food, upkeep, and overall experience are consistently unacceptable.

We chose this property because of its proximity to the Pasadena Convention Center…read more Our king-bed room was furnished well and had plenty of usb ports as well as standard outlets to connect with. The alarm clock also had plug attachments available, although our devices didn't have any use for them. Only complaint relating to the room was the bathroom- the shower door in particular has a gap underneath which allowed water to splash onto the bathroom floor. We didn't use their gym nor pool however we did enjoy their restaurant at The Corner Craft.. The food at this property was surprisingly well made. The bartender with the fancy bottle opener was a far better server than the older server that was observed watching the soccer game on tv more than helping any of the occupied tables. Minus a star because one of the 3 elevators stopped working during our weekend stay

Last year I booked this Motel to get away from the loud fireworks that terrify my pet. The area…read morewas very quiet and no fireworks were heard which was perfect for my pet. This year I was planning to bring my pet here again to escape the fireworks. I booked a room 3 weeks in advance only to receive a cancellation email days before the 4th of July. The email didn't even state the reason why they cancelled my reservation. I contacted Motel 6 about the cancellation and I was told that it was due to the Motel being over booked. If that was the case they shouldn't have booked the room that was booked 3 weeks in advance. No apology was even given. That is not how you run a business. I will no longer recommend this Motel to my friends or family. You have lost my business. If I could, I would rate this Motel 6 with NO STARS. FYI, if you're looking for a roach free room this is not the place for you.

Had drinks at the bar weekday happy hour! Just $7 for snacks and drinks really an affordable option…read morein old town if you need to kill some time. They do not have tomato juice so don't have the ability to make a Bloody Mary cocktail. I was really craving one too, shucks. Happy hour is from 4:30-6:30pm Monday to Friday and all day Sunday.

This hotel was the worst. Let me just list the problems... 1…read moreNo dresser to put your clothing in 2 No shelving in the bathroom 3 dirty floor 4 bed faces east and the television is on the north wall so you have to turn your head to watch it. 5 bland decor with no artwork 6 No restaurant just a food center with terrible cheap food 7 hard pillows no choices 8 No microwave This is only one of four Marriott courtyard side of state at and all of them have been substandard. Do not stay at a Marriott ever. Choose Hilton. For the same price you'll get some quality.

This was such a pleasant surprise for a Resident's Inn. From the moment we arrived, the hotel had a…read morevery zen, upscale feel--honestly more like a 5-star hotel than what I was expecting. Check-in was smooth and the front desk staff were genuinely friendly and welcoming. We liked it so much that we decided to extend our stay for another night. The rooms were clean, quiet, and calming, with a minimalist, zen vibe. The bathroom was especially nice with a bidet, which is always a plus. Everything felt thoughtfully designed and well maintained. There's a bistro, bar, and restaurant right on site, which made things super convenient. I had a breakfast bowl at the bistro and it was really tasty. Parking was reasonable at $18/day with in-and-out privileges, which is hard to find in this area. Another bonus: tons of food spots and spa services within walking distance. It's also an easy drive to Pasadena for shopping or a visit to the Huntington Gardens. Overall, this place exceeded expectations. Calm, comfortable, and convenient. I would definitely stay here again.

ROSE BOWL STAY When…read moreI bought my ticket for the last Pac-12 regular season football game ever between Cal and UCLA I wanted to stay at a hotel that was close to the Rose Bowl Stadium. There are three reasons why I chose to stay here: 1) Residence Inn was about a mile away from the Rose Bowl. 2) There's a heated outdoor swimming pool. 3) This hotel serves hot breakfast buffet daily. I found out when checked-in the Residence Inn on Black Friday there was a free shuttle that would be going to the Rose Bowl from the Parsons Complex, which was about a block away. The room during my stay was the Studio Room. There was more than enough space between the bed and kitchen. The shower was fairly large compared to other showers of other hotels I stayed at. Since this hotel is located in Old Pasadena you can visit a lot of eateries by foot. There are a two issues from this hotel that prevented me from giving a higher rating: 1) The swimming isn't really heated as I swam one evening. 2) The hot breakfast buffet is limited as there are eggs and bacon but there is no sausage. Despite the flaws this is a nice hotel to stay in Old Pasadena if you don't have a car. If I'm staying at Old Pasadena for the Rose Bowl I can see myself sleep at Residence Inn again.

Hyatt Place is a hotel that's across from the block with the Pasadena convention center and…read moreauditorium. It's about a 5-10 minute walk to city hall. I came for DesignerCon, so the hotel location was very convenient. The check-in experience was smooth. The front desk folks were very helpful and friendly. If you need amenities or help in activating a parking pass, they are there to help. Parking is $35 per overnight vehicle. My king bed room was spacious and clean. It had a balcony with a view of the pool area. They also serve complimentary breakfast. It was quite nice. They had berries, eggs, sausage, potatoes. Yogurt parfait toppings including chia seeds, freeze dried strawberries, and more. The milk selection for coffees were also extensive. Overall, I had a great experience at Hyatt Place

Love the location. Reasonably priced. Large, clean room with comfortable bed. A little loud because…read moreit's in downtown. Great service at the front desk and from housekeeping. With a Hyatt membership you get late check out, which is a very nice bonus. Nice set up for breakfast in the morning with some decent food. The bar was helpful when we didn't feel like walking, even though there are good places relatively nearby. The bartender made a great margarita. Decent selection of beers too.

Stayed 6 nights at the Westin Pasadena and overall had a pleasant experience, mainly thanks to the…read morebar and restaurant staff who were genuinely delightful and made us feel welcome throughout our trip. We appreciated the small perks a $20 food credit and a complimentary glass of prosecco were nice touches. One drawback: there were no spare hangers in the closet, which became inconvenient over a longer stay like ours. A simple fix that would go a long way for extended guests. Overall, a solid stay with great staff service, just a few small details that could use improvement.

Customer Sevice was extremely lacking, the check-in process for our group was extremely challenging…read moreout of the 20 individuals that stayed in our group, 6 of them had major issues with reservations. Starting with confirmations not being found, rooms were not ready far beyond the standard check-in time or they were dirty upon arrival. The coffee shop in the lobby serving "Starbucks" is extremely disgusting, expensive, being served from an automated vending machine, that tastes like it has been cleaned in months The highlight to the trip was my room, it was lovely and I was one of the lucky ones to not have any issues with my room.

I stayed here on Friday, April 24, 2026, as I do quite often. That evening they only had a one bed…read moreroom available so, I took it. The next morning, prior to check out, I inquired about a 2 bed room and was told that they had one but, I would have to wait until the afternoon. I agreed and they charged my credit card $160.29 for the stay on Saturday, April 25, 2026. I had an important appointment across town that I needed to keep so, I left to get to the appointment and expected to get back to the hotel around the time that the room became available. Unfortunately, I encountered serious vehicle issues and was not able to get back to the hotel. I also did not want to get stuck in the dark trying to get across town to the hotel. I tried to call the hotel later that evening but, it just kept ringing and ringing, until it timed out, and I was never able to reach anyone. Early the next morning (April 26th), I tried calling again but, it still just kept ringing until it timed out. I was finally able to physically go to the hotel and speak with Mary a bit after 2am. She told me that I would have to wait until after 9:30 or 10 am and speak with David, the GM. I called at 11:21 am and told another man there what happened and he told me to speak with David at 3pm. I spoke with David at 3:29pm and told him that I had planned to be there when the room was ready but, I had serious vehicle issues and no way to get to the hotel. I mentioned that I tried to call, no one answered, and that I finally spoke with Mary, who told me that I had to speak with him. He said that Mary starts at 11pm and I should have called sooner. I explained that had I not been stuck across town without transportation and dealing with serious vehicle issues, I would have but, I did try to communicate as soon as I could. I told him that I just wanted to be able to stay for one night to use the one night for which I paid. It is unfortunate because, even though this place was not the best, most well kept hotel, it was conveniently located and most of the staff, up to this point, seemed nice enough. At this point, I have no interest in ever staying here again. I would just like a full refund.

If you want to decide whether to come here or not just take a look at the thumbnail photo--it will…read moreexplain it all. The place is drab and prisony-looking. And the staff is not nice. They are all very straight-faced and dry. They called me at exactly 11:02am for checking out, and when I asked to extend my check-out for an hour, which costs ten dollars btw, he very dryly said, "ok will see you at 12pm." When we went to the lobby to check out and I was asking the clerk (this Asian guy) about the coffee, his response was really haughty, dismissive and very dry. It was not a good experience I'll tell u that much. Will not be back. Stay at the Westin instead. 3/28/2026 1:30pm

Best Western Pasadena Inn on 3570 E Colorado Blvd is a fabulous place to stay when traveling in the…read morearea. If you are looking for a reliable, comfortable stay in East Pasadena near Lamanda Park with easy access to California Institute of Technology and major roads into Los Angeles, this hotel is a great option. I was in town visiting Caltech and wanted a hotel that had truck parking, a hot tub, a laundry room, and strong cleanliness standards. The Best Western Pasadena Inn met all my needs, exceeding expectations. First off, the area is clean and safe, allowing me to feel comfortable compared to some locations in LA. I also loved the rooms, which are large and clean with fridges and some of the fastest wireless internet I have seen for Zoom meetings. It allowed me to work without stress. Huge accolades for the pool and hot tub. The hot tub was clean and actually hot, unlike some hotels where the water is lukewarm. I also appreciated the staff here because they are very friendly and welcoming throughout the stay. If you enjoy having a wide selection of TV channels, this hotel definitely delivers. They do have a free breakfast, which is a nice added value, especially if you are heading out early for the day. The guest laundry room is also very convenient and a major asset for longer stays or road trips. Overall, I absolutely love the Best Western Pasadena Inn and will gladly stay here again, even if it means driving into Los Angeles, because I know this hotel delivers consistent, dependable quality.

This place looked better online than it was in person…read more It wasn't that inexpensive and it was basically like a motel. Not horrible but not a very pleasant experience. I wouldn't plan to go back.

Convenient location in Pasadena with very nice decor throughout. Check-in at the counter was easy…read more We were advised to do self-park at the parking garage underneath the hotel instead of paying for parking through the hotel. Self parking was only $15, so about half what the hotel was going to charge us. Our room was on the second floor right behind the elevator but it was very quiet. The room was large and had two comfortable queen beds. Everything was clean and tidy.

This hotel absolutely blew me away. I've stayed in countless hotels and motels over the years, but…read morethis stay in 2026 truly stood out from the rest. From the moment I walked in, the atmosphere felt unique, warm, and unforgettable. I stayed from Sunday through Tuesday, and immediately the front desk staff made me feel welcomed and taken care of. The vibe of this hotel is something you really have to experience for yourself. The decor, the cozy homie feel, the energy -- it all came together perfectly. It felt stylish yet comfortable, and somehow attracted such kind and respectful people from all walks of life. There's a dinner restaurant and bar, a breakfast/lunch spot, a heated pool, and a gym. While those are common hotel amenities, somehow this place made everything feel elevated and special. The location is also amazing -- right in Pasadena near the Paseo entertainment area, theaters, restaurants, and not far from the freeway. Pasadena has always had a special place in my heart with its beautiful architecture, old town charm, and welcoming community. Staying here genuinely felt like escaping on vacation, even though I live nearby in Los Angeles. My room was spotless, the balcony was adorable, and every interaction I had made the stay even more memorable. A huge thank you to Randy, the manager at the bar/lounge, who was incredibly attentive, kind, and genuinely made my experience extra special. Also thank you to Catherine from housekeeping, who made me feel so cared for and welcomed during my stay. As a hospice nurse, I truly needed this reset, and this hotel gave me exactly that -- peace, comfort, warmth, and a sense of escape. I will absolutely be staying here again. Thank you to everyone I encountered this weekend for making me feel so appreciated and cared for.

​We checked in for a quick staycation mini-escape and had a wonderful time. While the rooms are on…read morethe smaller side, they make up for it in comfort and style--the beds and pillows were incredibly comfortable, and everything was spotlessly clean. I loved the updated look that still leaned into a cool, historic 90s vibe with beautiful mosaic tiles in the clean bathroom. The room also featured a convenient little wet bar area with a coffee maker and fridge. ​The absolute highlight of our stay was the pool! It's a bit smaller than it appears on the website, but the vibe was perfect. They had music playing and a bartender on duty, making it the ultimate spot to lounge, chill, and just enjoy the atmosphere before we headed out to a soccer match. ​Check-in and check-out were incredibly easy and seamless. The hotel has a great, welcoming atmosphere and a rich, historic charm. We'd definitely stay again for a quick local getaway!

I can't speak for the rooms themselves but the lobby and back patio area is stunning! Very serene…read morein the back patio and the inside has a lot of charm! I took a couple of calls here for work and it was very pleasant. The BBAD breakfast burrito spot is great and when you purchase from there, you can sit at the patio and enjoy the main areas of the hotel which is really nice.