Great experience with The Auto Spa! Communication was excellent--they kept me updated and even sent progress photos. They took the time to explain PPF vs. ceramic coating, which I really appreciated. They went above and beyond by even coating my beige leather interior, and the attention to detail was amazing. They walked me through the car under shop lights before pickup, and everything looked flawless. Quick turnaround, professional service, and my car looks incredible. Highly recommend! read more

The Auto Spa Fairfield - Auto Detailing Near Me - Southport, Connecticut

Poor communication. First email was apparently missed, forgave and got in contact with them once I followed up. After they apologized for missing my first email, they stopped responding after a few back and fourth emails when I provided them with design detail details for a quote they requested. If you're not interested in the job, just tell me, but it's very frustrating when a company won't even get back to you. I was ready and willing to pay for your services. Even if you try to claim that an email you sent got lost or something ( received no response) it would be customary and in your best interest as an owner to follow up with a customer, especially after the first email went unnoticed for weeks initially and was called out. I don't like to write reviews like this, but it's frustrating when 3 to 4 companies that do wraps provide the same experience and leave me hanging to the point where I buy a vinyl cutting machine and do it myself. These reviews should reflect your great vinyl wrap service shown in the portfolio... unfortunately, I didn't even get the opportunity to be serviced. I'm not trying to be a dick, but hopefully this will help improve the communication so the next client doesn't have to go through what I did and keep calling around to be ignored. read more

Highly recommend this father -son team. Informative, very patient, high quality work at a quite reasonable price. Much much better service on all measures than 2other peers we visited.Father (Marc) and son (Steve) could not have more informative and accommodating. A hidden gem. read more

I came in today to get my driver side and passenger side windows tinted. First, I'll start off by saying that I was late to my own appointment, however they managed to fit me in regardless which is a huge plus and I'm grateful. The woman at the counter was pleasant to speak with and she went over the options with me for my tints, and how much heat each option would negate. I even spoke with the individual who performed the service for me and he was pleasant as well. The lobby itself was very clean, was modernized, and seemed very new. This place is definitely not like your average dirty garage, and it feels very high end. The price to me seemed okay for the area it was in, and the results were fantastic. They even left me little reminder stickers on my door window buttons to not lower the windows for a couple of days so the tints could settle. This place is very professional, and I would recommend it to anyone. read more

The Auto Spa Fairfield - Auto Detailing Near Me - Southport, Connecticut

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**Buyer beware** owner has bad business practices. He promises and he does not deliver. They kept my car for a few days without it being touched. He then had me bring the car back and the result was horrendous. I brought it back for a redo, surprise, surprise it was still subpar. I finally cut my losses and decided to move on. If you want your car worked on by professionals, this isn't your place. You will overpay and they will under deliver. I saw the signs and I missed to see them. While I was usually waiting to get the bad work done over and over again other customers would come in: "can you give me a minute, this customer is angry" that happened at least 5 times. Lots on lots of angry customers coming back. Mark is a despicable human and a horrible business owner who will scam you and overcharge you for mediocre services. You have been warned, run from this horrible business. First: we agreed to have the work done under a certain time. He failed to deliver and failed to inform me. I had to have 3 different people pick me up and drop me off wasting my valuable time on a multitude of occasions. Second: the job was done incorrectly. The place I'm having redo the job said this was amateur work and the autospa should be embarrassed. Tint job takes a few hours not 6 days. I think I am reasonable to think he's disorganized. Still have him another chance. Third: Trying to schedule my work in advance since I don't want a rushed job, still the work completed needs to be completely redone. I had to fire poor quality Mark. Mark, I fired you. You wanted to keep ripping me off. No thanks! read more

The Auto Spa Fairfield - Look at the bubbles, had them redo this mess and still is not perfect for $1,539.95 is a complete mess. - Auto Detailing Near Me - Southport, Connecticut

For serious car lovers. Did a total pain correction on my Jag and was super pleased with the result. Will definitely be a return customer to this place. Nice people and really know their stuff if you want to take care of or improve your ride. Highly recommend. read more

This guy is wildly rude, the least trustworthy who is not to be trusted! I have over 10 cars have used him the past and would never again!!!! read more

I would give Auto Spa 10 stars if I could. By far the most friendly and knowledgable car service professionals in the area. They take the time to discuss the various product options they have, all of which are of the highest quality, prior to beginning to work on your vehicle. The entire management team and staff are incredibly friendly and they make sure all of their customers are fully satisfied with their work. I can't speak more highly of Auto Spa. read more

Great team, very thoughtful and responsive. My wife's car looks amazing. I know if there's any issue they will stand behind their work!

The Auto Spa blacked out and tinted my A5 Audi and it looks amazing + the staff are amazing. I always recommend them to anyone looking to beautify their car! read more

The Auto Spa Fairfield - Auto Detailing Near Me - Southport, Connecticut

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Steven stopped to help me by the side of the road and fixed my flat tire! So nice and so fast...and he wouldn't take any money! He works at The Auto Spa, so it has to be a great place with an employee like that! read more

Friendly, courteous, and responsive. That's really all you can ask for. It's not that often that you run across a company that places such high emphasis on customer service. Ceramic coating for my car came out perfect! read more

I brought it my 2000 Land Cruiser that needed a full "exorcism" on the inside. The team did an AMAZING job bringing it back to life and restoring it with tremendous care. These are true professionals. read more

I generally do not submit reviews, mainly because of time constraints. However, I think it's necessary to submit a review of my experience at Fairfield Auto Spa. From the moment I called to inquire about their services until I picked up my vehicle, It has been a very satisfying experience. Initially, I was greeted by a friendly and informative manager who patiently answered all my questions and guided me through the process. At that moment, I felt confident I was dealing with seasoned professionals. The staff took the time to show me the quality of materials used and a sampling of vehicles being detailed. Over the few days, while the car was being detailed, they responded to my phone calls/emails for status updates in short order. Overall, I could not be happier with the paint protection and ceramic coating I received. The car looked spectacular, and they assured me that if I encountered any problems, they would address them immediately. I highly recommend Fairfield Auto Spa for your car upgrade needs. Kudos to Auto Spa! Ron read more

I have only had excellent experiences at Fairfield Auto Spa. The work that they do is the best that could be expected. Their personnel are knowledgeable and skillled in every aspect of their work. Their prices are reasonable. I will never hesitate to take my cars to The Auto Spa Fairfield. read more

They took great care of my G Wagon. Wrapped it, ceramic coated and tinted...It looks tremendous! Team was fantastic to work with through the whole process! Thanks! read more

The Best!!! DO NOT FALL for the "Auto Spa" imitations, go to the orignal and only quality one in the area. They provide hands down the best quality services along with excellent customer service. They fixed for me what the other place messed up. If you're a car enthusiast this is the only place to bring your car and only place I trust. read more

Couldn't be happier with the job The Auto Spa of Fairfield did tinting the windows of my new car. I just got tinting done, but I saw other cars getting much more work done to them and they all looked absolutely amazing! Each and every person who works there is amazing, friendly, professional and will make sure you get exactly what you want. I recommend them completely. What an amazing experience from start to finish. read more

The team at Auto Spa did a great job on my Lexus. I would recommend that anyone looking to get something done right, should go to Auto Spa

My X5 came out like new, I had used it to move and it was a wreck. Couldnt believe how good it looked when it came out

Stellar customer service and exceptional attention to detail! Thoroughly knowledgeable and engaged staff all around. We brought our Jeep in which had some scratches and dings (teen driver, and poor snow removal techniques!) and when we picked it up, it was like brand new!! Love these guys and highly recommend. Bonus: some really awesome cars in the shop... read more

Buyer beware! Very unethical business practices. They scammed us so i wanted to alert others to seek other alternatives (many perform these same services equal to or better and for less money) or be very very careful. read more

RUN! Do not do any business with this shop.They are frauds and thieves. I was charged an exorbitant amount for a service they did not do. They did a perfunctory clean up thinking I wouldn't notice. When bringing it to their attention they lied and maneuvered. I lost a LOT of $ for them to do nothing other than vacuum the car. I could have done the same myself at a carwash for $2.00 in quarters. This business should be shuttered by Better Business Bureau. read more

These guys are obsessed with customer satisfaction and they bring skills that nobody comes close to having in CT. So many ideas and the unique customer experience at their showroom rivals luxury dealerships. read more

I needed my Jeep Wrangler grille wrapped and the Auto Spa FF did an AWESOME job! They exceeded my expectations and more. Super fair price and took them the amount of time they said it would take. I dropped it off and did errands around town and when I came back, they were done with it. The owner is a super awesome guy too. He showed me around on the amazing cars they were working on. Lamborghini to an SLR Mclaren, yet I just had a lifted Jeep. Super cool staff there. I will be back for future projects without a doubt! Keep up the great work. read more