Overall have great things to say about Costco in Goleta, CA…read more Membership department 5/5 Management 5/5 Cashiers: 5/5 Cashier Kiosks: 5/5 Food kiosks: 3.5/5 (commonly out of receipt paper/glitching) Food quality: 5/5 Customer Service: 4/5 (room for improvement in certain departments/scenarios) Prices: 5/5 Product quality: 5/5 Return Department: 5/5 Bream (3rd Party Optical): 5/5 Optical: 4/5 Samples: 5/5 Review Posted 4/25/26

This is not my usual Costco but I stopped by to check out the products they carry for cats in their…read morepharmacy area. I received stellar service from Chris in the pharmacy area. He was able to assist me and answer all the questions I had. Great service as always! I also stopped to make a return and the employee who assisted me was great! There was a lady from the Oxi laundry soap who was handing out samples, but carried a rather direct tone. All the other associates who were offering samples were very friendly, just the other lady seemed to be off-putting.

Such an amazing shopping center! So many amazing stores with amazing food to pair! The farmer's…read moremarket is also such a highlight. Everyone is incredibly sweet and there is always a little gem I look forward to finding when I'm there (especially when it comes to fresh eggs and bacon). There also tends to be live music outside of the theater so it makes the perfect spot to hang out on the weekend!

This is a fantastic one-stop destination with a great selection of desirable stores. It's so…read moreconvenient to have Costco, Best Buy, Home Depot, Ross, and HomeGoods all in one spot. There are also many great food places to choose from, such as Finney's, Chili's & Los Agaves. Clean, convenient, and highly recommended!

I walked in to West Covina Nursery on the recommendation of my landscaper to select several shrubs…read more Although this is a wholesale nursery and do not sell to private individuals, I was impressed by their huge inventory. The hundreds of plants I saw as I walked around looked beautiful and healthy and the place was buzzing with the activity of employees. I decided on the shrubs that I will need, so my landscaper will go back to purchase them for me.

Have been shopping at this nursery for years and they have always been my go-to. Had multiple…read morenegative interactions with the Manager, T and every interactions was unpleasant. He was profoundly unhelpful and bordered on nasty. He excuse for everything was, "this is a wholesale nursery". I take that to mean that if you are spending thousands of dollars there a month, the don't care! The last straw was when I came to pick up a plant and he said that the whole nursery was on lunch break and I'd have to wait 30-60 minutes. He explained that due to law suits that had to enforce a lunch break. This says a LOT about how they treat their employees. Why they don't stagger their lunch breaks??? Just don't expect good customer service or communication. Aside from T. all of their other employees were thoughtful and helpful.

Terrible customer service. There is an older woman who I always have problems with as she is always…read morepassive aggressive and rude with zero knowledge of how to properly bag groceries. I had one of my bags split open while trying to pick it up, leading to a glass container smashing open on the ground. I picked up the large pieces and threw them away, then went back inside to let one of the employees know of the incident. She was extremely passive aggressive. I find this quite ironic given that she bagged my items. I had to go back to my car to find new bags to transfer everything into before I could get it into my car. By the time I was done, I came back to return my cart and I could tell someone had mopped the area, but there were still shards of glass that were very visible. Extremely disappointed in the overall lack of common sense displayed. I will add the caveat that this location always seems to be understaffed. No matter how many customers I see in the store, there is always only one register open, which, again, displays an extreme lack of common sense by management.

A lot of these reviews speak of bad customer service and though I only interacted with two workers…read moretoday, they were very friendly and helpful and efficient.

One of my favorite local grocers - esp for their marinated meats, ceviches, salsas, and spices…read more Their shrimp ceviche is simply the best and sell out often! I've tried many spots and even a place like the Lure Fish house can't compare. Theirs is honestly flavorless compared to Santa Cruz market.. Their guac is also delicious! I come by here regularly to shop for pho spices individually, and a couple staples like cilantro, green onion, and limes. The only thing they don't have is cardamom but I visit Oriental Market for that. Also their bean sprouts are the best in the local area. I've checked sprouts, Ralph's, and even Oriental but they always are watery.. i think they don't store them right or receive the shipment properly. Santa Cruz has the best ones but you'll have to come when they are fresh! They are the best local Mexican market in Goleta imo!

This used to be such a great store before they sold. The workers are extremely rude and don't care…read moreabout you whatsoever. Makes me so sad because it was so nice before. I doubt I'll ever go back in there like so many others are doing for the very same reasons. The food quality has also gone downhill. Older looking produce so old looking it has wrinkles all over it. Do yourself a favor and pass right on by this place.

I bought a bed here several years ago and another more recently. The customer service is always…read moreexcellent and so welcoming. It feels like talking to family, no pressure to buy, no in your face sales pitches and no feeling of being rushed while trying the beds. I also love that they have beds from smaller local manufacturers. While the shop itself has a smaller selection than commercial shops, I've successfully found a bed I love twice now.

Sweet little place, no frills but big on value! Came home with a bed that the very fancy hotel at…read morethe west end of Goleta regularly purchases from them--for about the cost one night at that hotel! I really liked learning that their mattresses are made in Los Angeles, so customers can save the high costs of importing. Service was friendly and direct. Frame included in my price. No box spring needed because the mattress is so amazing on its own!

Old inventory that sits for months due to outlandishly high prices. Straight up hiding chips on…read morehard goods with price stickers. Today I bought a set of coasters which they had taped together and hidden the broken one on the bottom!! So you have no way of knowing what you are buying is broken. Come on now. They still asked 6 dollars for the set of 4 knowing that they are damaged. It's just crazy.

My friend and I took a 3 month break from coming here because of the unpleasant manager, old…read moreinventory etc. Today, sadly, was an experience in deep patience. The music is stuck in 1984, and it's LOUD- you can hardly talk. Several people around us were complaining and someone asked to turn the music down- it's pre-set. Ugh. No music, different music- stop the music.

I've always had good service and plenty of product to choose from when I've gone into Lemo's. The…read morestaff have offered the discount cards and been helpful with that, too. I'm looking for a mobile dog teeth cleaning service. Which one does Lemo's use? Thank you!

This is the third Lemos store I have visited and I'm so happy to say that the same efficient,…read moreinformed, customer service appears to be alive and well at all three locations (Santa Barbara, Carpinteria, and this one in Goleta). From almost the moment I walked in I felt the comforting warm presence of people who clearly love animals and their owners. After a brief browse I was helped by not just one, but two people who were intent on providing this customer with a positive experience. I took advantage of the sale on those obviously delicious bully sticks and bought a few other impulse items at the cash register. I got every thing I wanted and some ideas for my next visit. These folks are simply great. They know their products and are quick to steer the lost browsing customer to the product they seek with the impressive knowledge they seem to have of their products and the animals made very happy by them. They made this customer happy too.