i guess find your doctor that fits your expectations. The service team is very great at details,…read moreexpectations, and communication. When it comes to getting a second opinion as a new patient you don't feel as important to the specialist they just go off of prior notes. Finding a new doctor as a new patient isn't easy. I will continue to go to their Woodbridge location because service is consistent from the service team to the specialists. They make it seem like they will do anything to help you get solutions where Richmond location doesn't seem as personable and understanding. They treat you like any other patient . I'll take the 90 minute drive to get that personal touch. The manager Sean was amazing with resolution though, thank you!

I feel like this place offers that ballon sinuplasty way too often. I was having trouble breathing…read moreand they told me how great it was how better I'll feel etc etc. I feel like I was scammed after speaking to a real ENT they told me how these places keep popping up and offering these options as it's a lucrative business . I wish I went there before believing a word these people said it's just marketing tactic like people who talk you into buying a car or something you don't need. Or like a dentist office that offers Invisalign even though your teeth are perfectly straight. Not sure if it's like T Mobile where they get a pay cut every time they talk some desperate patient into getting this surgery but....This place definitely needs an investigation. And it's truly a shame you can't trust anyone. So do your research, people are too quick to offer surgeries and medications without properly treating the symptoms first, won't be coming back I feel violated.

I spent thousands $$ on hearing aids but with awful service and care from the "audiologists" in…read morefact, it's mostly no service. In two and a half years I've watched a disturbing turnover of audiologists. When you call the office, you are redirected from the ENT practice to the audiology practice and they don't answer the phone. You are asked to leave a message with a promise to call back. I called several times over a period of a week, leaving a message each time, only one call back. On that returned call they confirmed an appointment time, yet when I showed up for the appointment, they told me they'd cancelled but couldn't reach me. Yes, I'd received text messages (no phone calls) and tried to call them leaving messages but no callbacks (except the one). And somehow, it's apparently my fault. The ENT practice was okay, the hearing aid practice...awful. Avoid.

Pleasant atmosphere and friendly staff. Examinations are thorough, with all information like…read moremedical history, etc. entered in your record by assistant before seeing doctors. Examinations for hearing and balance and adjustments are all done with seemingly up-to-date equipment by knowledgeable specialists. All staff and doctors take time and answer questions. Adjustment for my vertigo was done by friendly and knowledgeable specialist with technological equipment, and it resolved my vertigo. Facility is friendly and clean and a bit campy with the tropical decorating. Appointments were on time. Billing and insurance was effortless. Receptionists are helpful and pleasant. I would recommend to anyone for balance/dizziness issues and to have hearing checked.

I visited Virginia ENT because I was having an issue with BPPV, and not many providers in the area…read moredeal with it. Upon arrival I signed in, and it took a few minutes to get checked in. Once that was done it took about 30 mins before getting called back. Thankfully they have a huge waiting area I saw Dr. Curtis, who explained why I was having issues. He even showed me on a camera what was happening to cause my dizziness and fixed me pretty quickly! Even gave me some at home instructions in case I ran into more issues.

Good place,not complicated to schedule and doctor are knowledgeable and somehow kind!…read moreI took my one month old and they were very kind with us

How do you decide where to go for hearing aids? Every week there are full page advertisements…read moreoffering the lowest price and the best deals. I finally decided on VA Nose, Ear, Throat because they had doctors there just in case I had more serious problem (I didn't). I just completed my two year check up and couldn't be happier with my hearing aids, and the service I receive in the Mechanicsville office. I paid once and all subsequent appointments and adjustments were included. It's nice hearing the birds sing again!

Had eighteen-month follow-up appointment today with Dr. Robert Weaver at Pratt Medical Center (T…read more Stacy Lloyd Campus). Friendly, professional, efficient service. Dr. Weaver has been my ENT for two years. Dr. Weaver's accurate and timely diagnosis of a severe medical condition in 2012 saved my life. Dr. Weaver is top notch. He will receive my ENT business until he no longer wants my business. This doctor office gets me in front of the doctor at exactly my scheduled appointment as long as I arrive five to ten minutes before my scheduled appointment time to check in.

Went to see Dr. Robert Weaver of Sentara Pratt Medical Group in Fredericksburg on 8-11-16. My…read morefather has a very large tumor in his nose blocking his air passage and recently has been struggling to breathe. My father is confined to a bed at a nursing home so to get him out of the nursing home to an office is a huge deal! I have to schedule time off work, book transportation to pick him up, and schedule a nurse to go with us. We get to his office today and my father thought he was going to be sick from the car ride over so I asked for a bag for him. After a minute he was fine and he didn't get sick. So the receptionist opens the window and asks "does he have a virus?" I tell her no he's just nauseated from the car ride and his tumor blocks his air way which also makes him feel sick. She disappears and then comes back and says "the doctor can't see him if he's getting sick." Again, I tell her he's fine he just thought he was going to be sick. Can you please explain to the doctor and ask him to reconsider. She disappears again and comes back and says he refuses to see your father since he may be ill. THE DOCTOR WON'T SEE HIM BECAUSE HE MIGHT GET SICK. WHAT KIND OF DOCTOR DOESN'T SEE SICK PATIENTS? I called for transportation to pick up my father and we had to sit there for another 30 min waiting; all the while my father never got sick. But honestly, what doctor refuses a sick patient?! PISS POOR SERVICE. Oh, but the flier on the desk says "Dr. Weaver believes in taking time to develop a TRUSTING physician-patient relationship, treating each patient equally and with due respect". Bullsh*t. He never even came out to the waiting area to tell us himself. He let his receptionist do his bidding. If you are looking for an ENT I suggest you stay away from Dr. Robert Weaver, M. D., FAAO, FACS Ear Nose and Throat of Fredericksburg Sentara Pratt Medical Group. What a JOKE!

Friendly staff - had hearing tested but the results don't match my experience.... I was directed to…read moresee their hearing aid person but declined.

Serious billing problems. Avoid at all costs if you don`t want to be dealing with daily calls…read moretrying to figure out how to fix the billing problems.

Dr. Tyson is very direct in his approach. He helped me get better and I will continue to use him…read morefor my ENT issues.