An interestingly designed hotel I had the pleasure of staying in while in the area. The hotel had…read morean old movie vibe, with quotes from famous actors and actresses on the wall, pictures of them and the cleanliness and elegance of it was just fantastic. I would recommend this hotel if you want something different. This hotel is safe, quiet and clean.

Went to wedding here recently and beginning with the MOLDY ceremony chairs on the pretty roof top…read moreterrace, there were many details lacking in a proper wedding venue. The venue provided a coordinator to the couple and that person was changed out 5 times in the year long planning. The day of coordinator snapped at guests saying that she already told us to move to our seats once already. After ceremony it was not clear where cocktails hour would take place. Turns out that it was in the same room as reception so most guests went straight to their seats (no mingling.) The cocktails were great - bartender was fast and friendly. The DJ from the venue package declared that he does not make announcements of any kind as well as his set list was very boring and the music did not flow from song to song to keep the energy up on the dance floor. Dinner salad was sporadically dressed- some people our table got dressing while others did not. Food tasted fine - the cheesecake was served scooped like ice cream which is a different presentation from the couple's tasting. The day of coordinator questioned the cold sparks which were pre-approved (lack of communication with prior contacts.) After clarification, the coordinator permitted the cold sparks. Finally the late night buffet served sliders and fries with no condiments (no ketchup at all!!) The venue specializes in weddings and in my opinionl they are doing the bare minimum.

Did a little "staycation" at this hotel the weekend of the total solar eclipse. The room was clean…read moreand quiet. No frills, but also nothing to complain about. I had to take a couple of work meetings, and found the internet to be a little slow/choppy. But other than that it was a comfortable stay. The Starbucks in the lobby was helpful, and the location is super walkable, right in the heart of downtown Hamilton. The complimentary water bottles were super useful and a nice touch. They had a nice terrace and held a low-key viewing event for the eclipse. All-in-all we had the perfect little weekend getaway thanks to the Sheraton!

Location Location Location…read more Sheraton Hamilton Hotel locate right in downtown Hamilton is great if you want to explore Downtown area or have business to attend there. Walkable to most attractions. I highly recommend parking at their underground lot which will give you in and out privileges. The rate is good till 4 pm on the day of checkout. Room is standard and dated. Decor and layout is typical to Sheraton brand. Nothing too fancy but adequate for a short stay. Hotel is connected to Jackson Square and the bus terminal is right across the street. FYI: Go Bus serving YYZ and towards Richmond Hill has a stop in front of the hotel.

This was truly an excellent choice in Hamilton. It's centrally located & near the Hess Street…read morerestaurants. Security is stellar. My room was spacious and super clean. The bed was quite comfy & the showerhead had great pressure. I would stay here again!

Never thought I'd stay here but here we are!…read more Usually I visit Hamilton for family time. And always stay with family. This time, after 2 years of covid coming back, figured I'd get a cute little Airbnb close to my family's house. Close it was and disaster it was! They came in 7-8 times to the unit in 12-14 hours of me being there. Unannounced, unauthorized! It was that crazy. Long story short, Airbnb got me out ( luckily after 4 -9 calls/ emails) and put me here. Not much was available. And I appreciate this so much more! Walking in here albeit it was late/ after a stressful day, this was such a haven. The front doors don't slide open at night due to homeless, they have to buzz you in! That threw me off a little like ok where am I!?! But I guess most cities/ downtown's having this problem right now. They have stuff shortage like everywhere else, so check in was just check in. You can get their luggage carts yourself, load and or park and load. The receptionist ( Meagan I believe) was super nice to let me park out to load/ check in first. Then go park underground. So much better that way. The room was super spacious. Kitchenette was super clean, bathroom was nice. Even the kind bed was comfy. Could look a little more better if they tuck in/ do a better bed prep. But! It was a ok without it :) They had breakfast every morning ( or my room came with it). I didn't make it most days (4 days) only because I don't eat breakfast. But I made it in for coffee which was available all day. Even decaf! They also had a happy hour thing/ Thursday 4-6:30 I believe. Some cheeses, drinks etc even some tacos. I went for juice and coffee. Still great. Overall , it was very empty during my stay. The gym was small but clean. The Hammer! Downtown Hammer/ Hamilton is busy/ but empty. It's a nice change. But perfect escape from my nightmare Airbnb! I don't know If I would like this place as much if book and check in here without Airbnb disaster. But I definitely appreciated my stay here! Only if they weren't so expensive though. I stayed in Park Hyatt Toronto after this. Thought about coming back but the prices here are pretty high. Not as high as Park Hyatt Toronto but almost as much as Hyatt Regency Toronto. This area doesn't have as many hotels. So I guess it makes sense. Regardless, I enjoyed my stay here! Great, clean hotel.

Nice hotel with a good pool!…read more I enjoyed this hotel over Canada Day and service was great. Rooms are the current standard Courtyard look, so I think that the hotel was refreshed fairly recently. Next time I visit for pleasure I look forward to returning here, though I hope that they install a car charger by that point!

I am giving the place 4 stars because of the following- checked in to a double queen room last…read morenight and when we walked into the room it reeked of cigarette smoke. Went back to front desk and hostess Christie was extremely apologetic and immediately gave us a new upgraded room which exceeded our expectations and complimentary breakfast. She was very busy handling an influx of guests and handled everything very professionally. Need more people like her. Bed was fantastic and pillows were great, room was super clean. Girls at breakfast counter were friendly and helpful. Cook behind breakfast counter was great as

We stayed here because we were attending a concert at the TD Coliseum and this accommodation was…read morewalking distance from it. I picked this months ago and after our experience, we were pretty satisfied overall. Our room was nice and spacious enough for the two of us. We had a queen bed and also a sofa that could be converted into a mattress from inside if needed. We also had a little kitchenette and full fridge which I was impressed by. We didn't use it during our quick stay but it was nice to have everything if we needed it. Breakfast was very nice actually. Since we stayed on the weekend, the hours were from 7:30-10:30 am. Food selection had alot of variety and there was always an attendant manning the area and greeting people. It was clean and accessible with many places to sit in the breakfast area. There were many rooms occupied on our floor, we could hear them when we were walking in the hall but not from our room. So I'm glad we weren't situated right next to any neighbors for our stay. All the staff and everyone we came in contact with were friendly, helpful, and professional. The only thing for me was that the fan was quite loud at times when I made the room cooler. It wasn't a white noise, "easy on the ears" type of sound. But luckily it would go away after some time. And the sofa was very firm, it wasn't comfortable. Those are really the only complaints about this place that I have, everything else was done well and we had a great stay here. Location was perfect for the TD Coliseum, restaurants in the area, and also for transportation and bus stops. It's walking distance and accessible to so many things. All in all, this was a 4.5/5 experience for me. If we have another concert here or weekend trip in Hamilton, we would stay here again. Thank you!

I do not recommend staying here, overpriced and unsafe…read more They gave us a room facing to a parking lot with a construction going on. It was loud during the day and early in the morning. They gave us complimentary ear plugs. XD They had 2 security guys inside the hotel at night. The area is scary/sketchy, one lady was banging on the hotel door at 4am in the morning, screaming "let me in!" Another guy on Meth was sitting around the hotel in the morning. Found out, there is a shelter few blocks away. The garage is so small. Our floor smelled like wet dog. Their complimentary light dinner was inedible. Only good thing: Our room was clean.

Room was very clean and quiet. For a night's stay it was fine…read more However the restaurant was horrible. We decided to eat there before going out, but that was a mistake. The food came out in under 5 minutes (I assume it was microwaved not cooked) and looked & tasted terrible.

My friend and I visited a friend staying at your Hamilton property…read more We had the most disgusting schnitzel ever made. We had to ask about utensils and plates. I love leaving good reviews but I just can't on this one

So i would advise you to stay away from here, no room service in all 3 days I was there, they would…read morelie and say they would do so. When i checked out it seemed like they were digging for ways to make as much off of me as they could. They lied and said I had taken a firestick that is used for the tv, as well as there being a food stain on the sheets they threatened to charge 50.00 off of my deposit. This hotel is easily worse than any motel you've seen, any hotel you've experienced because its all about squeezing you for your money and providing little the nothing for service. They are clearly not operating too well and i feel bad but nickeling and diming was very unprofessional. I could go into the cleanliness of the place but you can see the other reviews. I just feel bad that about how they operate..

I don't like to leave negative reviews, but I booked my stay here without first checking the…read morereviews. Big mistake. So please read the reviews and take heed. Check-in staff were courteous. Trash in plain sight under the lobby chair. No elevator, so hauling all our heavy bags up stairs was a good workout, but I wouldn't recommend it. Key card didn't work on the room door, so back down the stairs. Back up and the key card worked only after inserting and jiggling several times. After repeated new key cards, the lock never did work well. It was always a challenge getting into the room. The hallway carpets needed vacuuming badly. Trash was in the trash bins when we got into the room. Old food was in the fridge too. The room refrigerator was tiny, but worked, although the freezer part was deeply frosted. The shower curtain was heavily moldy. Had to ask for more towels, soap, and bathroom tissue as there were few towels, soap, etc. No coffee for breakfast. Coffee machine was broken. Orange juice machine was broken. Nowhere to park Saturday night. The parking lot was full! No receipt upon checkout even though a receipt was promised at checkout when I checked in. I was told a receipt would be emailed to me. It never was. I believe that it may be illegal to not provide an account summary when requested upon checkout. Anyway, now I have to wait for my credit card statement and if I see any funny business I'll file a complaint with Chase security. Competition is wonderful. You don't need to stay here, so please don't.

Moved to New Location! 158 Mary St, Hamilton, ON L8L 4V8read more

I just had a fantastic stay at the HGH. The place was clean and very welcoming. The staff is…read moreexcellent. If you are looking for a full service hotel this is not the place, but if you want to try out a hostel I can't recommend this place highly enough. There is a full kitchen to use and even some free food available. The common areas are very comfortable and inviting. It's more like staying in a house with friends than staying at a hotel. I will definitely be staying here again next time I'm in Hamilton.

There is NO BEST in this Canadian Western…read more I gave them a shot and was left with nothing but dissapointment. Breakfast food was absolutely disgusting. Food under cooked, very limited options. NO MAID SERVICE For 4 DAYS. Even though multiple request were made daily. The Management we spoke to each time only wanted to blame other shift workers for problems. Stains and holes on bedding. Went to front desk only to be given another blanket that was tattered and had holes. Absolutely zero accountability for the problems we experienced. Only perk was the free parking. We had a total of 3 rooms and similar problems arose in each one. Lessoned learned.... next time I will stick with a Marriott or Choice chain for comfort. Do a better job...... you guys are in the hospitality business after all!

I specifically asked for a room away from groups (as always) and I was assured at check in about…read moreit. A group of kids kept knocking on my door and running away, twice around 7pm. From 7-12:30 there was a party next door (room 124) I called front desk, she'd put me on hold without a word (I could hear for the first time) I called 7 times with no response, I walked to front desk while calling on my cell, I watched her put it on hold. I told her about the kids, she said she's been busy to pick up phone. The 2 women she was chatting with said it's probably their group. no promises to keep the kids in line or an apology, just entitled grins. I called a few times after 10pm, she said she would talk to party people. She didn't (I could hear everything) The next few times I called a male attendant answered, said will take care of it but only called them after my 3rd call with him. Now the party moved to other side of my room into the stairwell. It got a lot louder and it lasted to around 12:30am. Then at 2am the snowplough came and woke me. I find the response of staff beyond inadequate and frankly, by allowing the inconsiderate behaviour of these kids groups, you are feeding into their behaviour. I will not be returning or recommending this place.