Found this lovely gem looking for local stained glass supplies. I've now taken two classes there…read moreand had a phenomenal experience. All the people who work there are super helpful, kind, patient and supportive. They patiently answered all my questions. I signed up for their frequent shopper program which I recommend asking them about.

I took the initial three session class, which was super helpful. I really enjoyed it and still come…read moreweekly. The owner is super helpful and their glass selection is great.

GreenLine Paper is a locally-owned business focused on environmentally friendly products. They…read moreresearch their products and give good value and service. Even if you could find things a little cheaper at a big box store, with GLP you are supporting a small business that has as their priority enabling other businesses and individuals to make more Green purchases. In the end we have only one Earth. Buy Local!!

I have been going to Kranzels for years. The best family owned hobby shop in the area. They have…read morehard to find hobby stuff and they know everything about the products they sell , always professional . Don't waste your money on big box stores or online, go to the pro's ! Highly recommend Kranzels !

Husband has recently gotten into building Gunplas (Japanese model robots, similar to transformers)…read moreand was looking for hobby shops that carry models and tools to customize them. After a quick search we found Kranzels. Located a few blocks from the West Shore Farmers market, they carry a large and wide scale of RC cars, models, Boats, Air Planes and an impressive amount of Gunplas. The Gunplas were a little hard to find but go to the back counter and turn around, there's a HUGE shelf of them to choose from, all grades available. We talked to one of the employees and he informed us of what all models they stocked, when they got the perfect grades in (the highest quality models) and all the paints/gloss/varnishes they stock. They have a loyalty program so for every $100 you spend, you get $5 back. Nice esp if you're a regular you can get a nice little discount. We'll be checking back in a bit to see what new stock is in and when he needs to restock his supplies.

Sales experience was great; follow-up was not. Bought a pretty expensive couch that had the…read morestitching pop right away, turns out the "warranty" is through neither Gish's nor the manufacturer, but a third party that makes you jump through hoops. Still haven't had it fixed and gave up. For the price, I expected better after-sales service.

Very nice furniture store. Great wood items the craftsmanship is excellent! Was looking at Sofas…read moreand possibly a desk. Was only approached once by a sales person very nice and respectful. The furniture is high end quality and the price is reflects the value for an investment.

I had been wanting to go to this establishment for a long time now and finally made it in last…read moreweekend. There is so much to pick from it. It was hard to decide prices ranging from $60+ to $7. However, after browsing the selection, my mom and I picked two items each! It took me and her about 2 hours and cost $50, which wasn't bad at all. The only reason I give four stars and not 5 the workers when we walked in were just sitting talking didn't really engage with us or show us around ask if it was our 1st time I had to tell them. Also, when painting, I thought they would come around to see if we needed anything or look at our work and tell us we need more layers I had to ask. However, personally, they were still nice, just not as engaged as i would like. All in all a great experience and super fun I will be back.

My wife and I were excited to end our first ever trip to Ice Fest by making a pottery souvenir. We…read morehad seen the Facebook advertisement to make a coffee mug with Carlisle Ice Fest stencils. However, our experience painting pottery left us very frustrated and determined never to return to this business when we're next in town. We've painted pottery in numerous studios in Maryland and New Hampshire, so we understand the basics of the process. When we entered the studio, no one greeted us or was seemingly working there to answer our questions. We wanted to know if there was a studio fee or if that was included in the pottery prices. Despite advertising the mugs, they were not easily identified as being the special. The staff, and I'm reluctant to actually call them employees, we're giggly teenagers who were more interested in chatting then helping customers. We had to stand in the check out line to get basic questions answered and ended up waiting for the owner to come over to have the stencil process explained. In addition to the lack of support from the staff, the owner/manager was busy running an adjacent store selling teas and other goods. As a result, it appeared no one was actually managing the pottery studio. Focusing on either the pottery studio or the other store instead of poorly running both would have improved everyone's experiences. The owner was gracious enough to ship our mugs to our home in Maryland. However, the packaging was poor and resulted in chipping one mug and completely cracking the other. Luckily, we can use the Japanese kintsugi technique to salvage our mugs as candle holders instead of their intended purpose.

Great offer! Very kind staff, honest business, professional and knowledgeable staff. Thanks!read more

Stopped in to check it out real quick. The employee working there was friendly and quick to strike…read moreup conversation. They have some silver rounds, but no coins. He said that's something he's not into, but might pursue it later. His premium on silver is just right. Close to spot, but he still makes a buck. I will return for future purchases.

Back one year later and the store is even better. Cool stuff that I haven't seen and that is saying…read morealot! Great earwires in small quantities is a plus. Gems were decent prices and had a new section of stones on the walk at excellent prices. Customer service is great, room to spread out your design ideas and personal service from the creative, friendly owner. Excellent - see you next year!

Got the King Of Diamonds retro pinball game and it is everything they said it would be. Great…read moreplaying and cool looking game at an awesome price. Gene was wonderful to work with. But it's their service that really shines. They kept my game safe in storage for over 8 months until I was ready to take delivery. When I said go, they personally trucked in my game from Pennsylvania to the Chicagoland area with friendly TLC set-up. I had a flipper bumper band snap over the weekend so I called them, spoke with Jay, and he hooked me up with a pair of new ones ASAP. He dropped them in the mail within an hour free of charge. Now that's rock star customer service!!

Fantastic experience! Super professional. I purchased a refurbished machine and you can see the…read morehard work that was put in. Repainted, parts replaced, and super clean. I have dealt with other refurbished machines and this was the best one that I have received when it comes to operation and aesthetic of the machine. Also, it did not go unnoticed of how helpful and friendly Gene and Jay were. I forget the other mechanics name ***SORRY*** but they were all fantastic. We had a slight bump in the road with the card reader but they did not allow me to leave the facility until it was fixed and in less than 20 minutes they figured it out and was good to go. Emailed them a couple days later about installation of additional parts on the machine that I wanted installed and promptly responded with DETAILED explanation of how to install myself. Will be coming back to do business for any and probably all my further needs in the gaming industry and I am from NYC. That should speak volumes on its own. Thanks fellas! HIGHLY RECOMMENDED!