I have a emergency plantar faciitis appointment and I asked if I could reschedule and she wants me…read moreto pay the 200$ just take money for the spa day. Even when you already tried to cancel on my mom the day before. So im not sure why the "upset" attitude. I get your a business but emergency situations aren't planned and I was more than willing to pay a fee. But not the 200$ I already spent. I also have screenshot of the rude interactions.

The massage I received was absolutely perfect. Never had to say a single word…read more Do something nice for yourself & come to this little getaway !

The decor is Victorian and vibe is peaceful. Clean and well maintained. Every employee was so…read morewarm and inviting. We stayed at the Springs resort but randomly walked over to book massage 2 here and wish we had found Overlook sooner. Would rerun just for them . We opted for the couples massage. Jonathan CBD extra add on for couples massage was heaven! Probably top 2 in my life - amazing. Pam worked on my husband and she was fantastic. After the massages they let you soak in your own Hot Springs room - very cozy and private. You are given water and a choice of additional drink as part of package, and robes. Do not forget your sandals or water shoes as it can be slippery. The bathrooms - showers were very clean and spacious. Overall the trip here was worth every penny and would stop here again.

Love this place! We came here a year ago. The soak prices are reasonable and good for the day…read more We had three adults. My daughter was soaking the entire time. I came up with her first and paid for all three of us. My husband stayed back at the hotel with our two dogs. After I had my soak, I gave them his name at the front and walked back to our hotel to switch with him. He came up and had no issue getting in. They do have lockers, bring your own lock. There are also cubbies to put things in that do not need to be secured. These are located in both the men's and women's changing rooms. No outside food or drink besides water is permitted. they have a variety of beverages for purchase. Towel/robe/suit rental is available. We brought our own. The staff came around and checked on us frequently to make sure we were doing well. There are a variety of pools inside, outside and roof top. There is also a cold plunge for in between. I love the peacefulness of their main level outside pools. We enjoyed the flowers and the birds that were fliting about. So relaxing!

Neat little gift shop that's worth getting off the main road for....read more

This little shop is so unique. Full of funky kids toys and trinkets. I bought an apron that I…read moreadore and some pins. They also sell some skin care products and I believe that they do facials and scrubs, etc. I haven't had one done myself, but hear they are very nice. The staff is so friendly and helpful. Definitely stop in and check it out!

I had a very disappointing massage here this past weekend. I had booked a deep tissue massage, but…read morethe therapist who was working wasn't able to do deep tissue - the pressure was light at best. (They removed the extra fee for deep tissue without me having to ask, which I did appreciate) It felt like she was just going through the motions, and she even left the room mid-massage to go talk to the receptionist without even saying anything to me. This is a small thing, but she also never knocked before entering the room. I tried to email feedback directly to the spa, but I got a bounce back from the email address on their website.

Two of us went in with two different therapists. They were thorough, reasonably priced, and…read moreseasoned therapists. The environment is relaxing and off the beaten path. We will come back if we can. Very professional and quick to work us in. We were impressed.

If you are a serious athlete or a physician, the owner of EVO is the woman you need to see. My…read morepartner and I were up in Durango for a weekend getaway. EVO is a small suite of rooms on the floor of main drag shops in old town Durango. The atmosphere is pleasant. But what sets it apart are the practitioners. The owner is only body worker I've met who understands the physiology behind muscle flexion and relaxation, injury and healing. It was a joy to receive a massage from her (one of the best ever)! I've received massages from all around the world. This massage ranked in my top two, ever. There are other outfits in the area with decent masseuses, but why settle?

Jennifer is the best. I've been struggling with recurring neck and shoulder pain for years and when…read moreit flares up, I text Jennifer and she gets me in right away. After a few sessions of aggressive treatment, I find relief. She knows the body and knows how to not only treat the affected area but works all the muscles in the body and suggests helpful stretches and other remedies to try between sessions. I love her hot stones! They feel so great and are a step above any other massage or experience I've had elsewhere. Best of all, she is kind and honest. This is a great business and a great therapist.

If you are looking to enjoy hot springs and a cold plunge, this is a great spot. We made…read morereservations and booked online, and before booking they clearly show how many spots are available for each time slot. It was $40 per person, and we came during one of the busiest times. I wouldn't try walk in. The website mentions that adults and kids have separate areas. However, there were teenagers in the adult pools, and there did not seem to be any limits on how many people could be in one pool. At one point, there were about 18 people in a single pool, which surprised me. There are 32 pools total, with 16 on the adult side. The hottest pool was 109 degrees and felt amazing. They have fire pits outside if you need to warm up when it is cold. There are dressing rooms and showers inside the bathrooms, but we later realized there are additional changing rooms outside with more space. Lockers are available inside for $5, which is convenient but a bit small if you have a lot of bags. There are also free lockers outside near the outdoor changing rooms, but they are open without doors. Overall, it was a great experience. I think the best time to come would be during the week when it is less crowded, so be mindful of weekends, holidays, and long breaks. The parking lot was fine, just a little tight and crowded. I would definitely come back.

We have been here many times and love the property. Compared to other commercial springs it is…read morereasonable. When its quiet is is absolute heaven. Staff is friendly, the grounds are beautiful and it can be relaxing. The new bathrooms were nice. But the dressing room was small fornthe amount of guests at the time of our last visit. We went this past weekend and it was very crowded and hard for two of us to find a pool that we wouldn't be shoulder to shoulder with strangers. Empty cups and aluminum alcohol bottles floating in tubs. Kids were picking up cups discarded by adults, filling them with dirt and pouring them into the pools while parents partied. We moved a few times and it wasn't a singular occurrence. Many people mentioned they were overstaying their 2 hour pass because the was no way staff could identify them. I used work at a hostpring so I know how hard it is to enforce, but understand that it causes issues like we were seeing. Hot water was nice, but the overall experience could be better. Just dont expect it to be relaxing.

My friend's group of 10 people decided to travel to Pagosa for a reunion on the slopes and in the…read moresprings. Although we didn't stay at the hotel, we went to The Springs Resort everyday we were in town. An afternoon soak was just what our muscles needed after spending the day on the slopes. We relaxed, shared stories and laughs while sipping tasty wellness drinks ("shroom shrubs") and cocktails in the healing hot springs. The outstanding service really elevated our experience. Our server, Matthew was exceedingly friendly and attentive. He went above and beyond to make sure we had everything we needed--including food and drink, took a few group photos, and even let gave us tips as to what springs were best for watching the sunset. Our server Micaela was also excellent, joking with us and making us feel spoiled! I would recommend visiting The Springs in Pagosa to anyone! It was a wonderful way to unwind & catch up, in the relaxing springs while surrounded by beautiful nature! #goodvibes #warmestregards #thesprings

Overpriced and absolutely not worth it. Spent over $600 for a Wed-Friday stay. Plus the Wild Finch…read morecafe which is $310+ for a meal with dessert for 2. Savannah at front desk is rude and probably thinks it's her house. She knows what happened. Not very sure on returning but the soak was great. Employees are obviously with a toxic management since you can see them not courteous and acknowledging. Will probably not come back as it is overpriced for a quality of 50%. $1000 for a 2 day is robbing you blind with a very low quality room and service.