We moved our family friend into Trevista 3 years ago and I cannot say enough about the caring…read morepeople that made Helga live the final years with love and dignity. Alberto Maldonado is the General Manager and a wonderful person that was helpful and supportive of us and our friend Helga. Ana Munoz manages the Villa and kept us up to date with everything that was going on. Helga recently passed and we are grateful that her last few years were filled with love and fun.

The exceptional care team consistently goes above and beyond to ensure residents are actively…read moreengaged in various activities. A strong indicator of a well-functioning community is its positive culture and ability to retain staff members. Additionally, as a placement and referral agent, it brings me great satisfaction to know that the sales director's mother resides in the community, showcasing her confidence in the product. Creating New Hope Senior Living Advisors stands behind this great community!

All the physical therapists are very receptive and well schooled in their profession I worked…read moreprimarily with Niki and Jessica but all were very helpful and caring working together they got me on my feet and walked with me through it all Thank you to them all All my CNA were great as well Marta,Flora,Jackie,April,Nichelle,Amber,Lily were whom I worked with on a daily basis.

The staff at Diamond Ridge took excellent care of my sister, as well as always being helpful and…read morekind to the family. They called us whenever there was any change in her condition, or anything at all going on with her. We were, and still are, impressed with how very well they kept us informed, all along the way. There were just a couple of things that didn't work well for my sister, and once the staff was told, adjustments were made in her care, making my sister more comfortable, both emotionally and physically. Once, when my cousin was at the nurses station, discussing a change that needed to be made, a doctor interjected some unpleasant comments from the sidelines. It was an isolated, one time occurrence. His behavior was completely out of character to every other person we encountered there. The nurse still listened, and the appropriate changes were made, to assure that my sister got care that was best for her needs. She was well cared for and never afraid there. On her final day, they treated the family with kindness and respect, and showed genuine compassion and caring at her passing. That was a week ago, and in that time, they've reached out to her son, with sympathy and compassion. We are abundantly thankful that we chose their facility for her to spend her final four months. I thank her care staff for helping to make a very difficult time as easy as it could have been. She had her favorite staff members, who she would joke back and forth with. I won't mention any names, for fear I might leave someone out, but one of the favorites or not, they were all kind to her. I give them my heartfelt thanks. Knowing what we know now, if we were back at the beginning of this four months, we would again choose Diamond Ridge.

Great senior living facility to work at . I love the residents and the team is great as wellread more

Lovely tour, great people running it, and I would have loved to have my dad here. He passed before…read morewe had that conversation but Kashmir (sp) was empathetic and kind to our circumstances. Also...they have awesome cookies!

This place is the devil's den, very rude DON.. she doesn't return calls.. everyone acts as if they…read moredon't know nothing. Worked one day, was taken off the schedule for a mix up of work shift. Never received a call back from messages I left.. No people of color as Nurses.. only in the kitchen and housekeeping. They know how to cover their asses from the State.. Om surprise they are still in business. And why is the door always locked?! I'm ant that a fire hazard????

I do recommend Pittsburg Skilled Nursing Center. Thanks to the care they gave my mother, she was…read moreable to recover and start walking soon. They are very human and professional at the same time.

My dad was here for a couple of years at first it was just OK but it deteriorated the place always…read moresmells the room smell. The they get all the clients in one room with a TV that's not working and they're all just staring at nothing. They said they had an activity Director, but we never saw him. The place continually went downhill. My dad had a nice clothes, all brand new clothes and furniture and whenever we went there, he wasn't wearing his clothes. They disappeared, even though we had his name on everything his expensive shoes disappeared. It just was not run. Well there was a man that hit him in the eye with a cane. Several incidents happen so they don't supervise very well. The people there the caretakers probably do the best they can, but there's just not enough to make it safe. I would never put my relative here if you want my honest opinion it's not worth saving the money.

I just want to give a SHOUT OUT to the Hillcrest Memory Care staff. I had brought in a cake for my…read moremom's 96th birthday. They made it extra special at lunch time by bringing the cake out with candles and the staff came out to sing Happy Birthday to her. It was like a big party and I know my mom really appreciated it and so did I. They provide great care and the people there really care about the residents. It's not just a job for them, it's family.

DO NOT USE THIS AGENCY Medical and Physical Support…read morePain & Symptom Management (Grade C): Failed to warn about high sensitivity to Morphine/Ativan in a nearly 100-year-old patient; resulted in two days of over-sedation. Medical Equipment (Grade D): Unnecessary "bundled" equipment arrived without transparency. Crucially, delivered an unsafe, bed with 40-year-old design bed with malfunctioning manual rails, leading to a patient fall and injury. Medications (Grade C): Late-night deliveries (after 8 PM) and inadequate supply for basic needs like constipation. Personal Care (Grade C): Aide was inflexible regarding scope of care, refusing basic help with a meal despite the patient's physical weakness. Emotional and Spiritual Support Counseling (Grade F): Minimal contact and zero emotional support. The social worker was dismissive, suggested the patient use briefs instead of the bathroom for caregiver convenience, and eventually stopped visits entirely, citing the VA as a reason to disengage. Caregiver and Family Assistance Emergency Response (Grade F): A two-hour nurse response time following a stroke. The responding nurse was unable to answer questions, used a CPAP instead of required oxygen, and failed to check swallowing safety until prompted. Communication (Grade D): Lack of compassion and poor coordination. Management was unavailable on weekends, and formal complaints to the Director of Nursing went unacknowledged. Administrative Deficits: Reliance on disruptive phone calls rather than a modern patient portal or written care plan. No consistency in staffing and a failure to respect the primary caregiver's work schedule for coordination.

The staff took great care of the Lantin family especially when my grandma passed. My family really…read moreappreciates the great service during this difficult time.

The food was tasty.the staff is competent and friendly., In long-term stay might be miserable.read more

We had a great experience at Stonebrook Post Acute, where my dad stayed to recover from an injury…read more The care he received was exceptional. The physical and occupational therapists (Shilpa was fantastic) and the nursing staff went above and beyond. A special shoutout to Patrick, the CNA, who was always attentive and responded to his call lights promptly. I highly recommend Stonebrook for short-term stays. They treated my dad with kindness and dignity, and we're so grateful for the wonderful care he received.

I recently visited my godmother at this nursing home and had the pleasure of meeting one of the…read moreCNAs who was caring for her, Alondra. I was truly impressed by how kind, compassionate, and attentive she was. She treated my godmother with so much patience, dignity, and genuine care. I waited outside as she got her ready for physical therapy, I quietly observed and It was clear that she takes pride in her work and truly cares about the residents she looks after. As a family member, seeing someone provide that level of kindness and respect meant so much to me. I visited about two weeks ago, and her kindness really stayed with me. CNAs have such an important and demanding job, and I wanted to take a moment to recognize someone who is clearly doing it with her heart. She is a wonderful asset to the facility, and my family is very grateful for the care she provides.

Bayberry Skilled Nursing & Healthcare Center provides a caring and welcoming environment for its…read moreresidents. The staff is compassionate, attentive, and truly dedicated to delivering quality care. A special thank you to Avi for going above and beyond with kindness, professionalism, and genuine compassion. Avi's dedication made a lasting impression, and it's clear that Bayberry is fortunate to have such an outstanding team member. Highly recommended!