All the physical therapists are very receptive and well schooled in their profession I worked…read moreprimarily with Niki and Jessica but all were very helpful and caring working together they got me on my feet and walked with me through it all Thank you to them all All my CNA were great as well Marta,Flora,Jackie,April,Nichelle,Amber,Lily were whom I worked with on a daily basis.

The staff at Diamond Ridge took excellent care of my sister, as well as always being helpful and…read morekind to the family. They called us whenever there was any change in her condition, or anything at all going on with her. We were, and still are, impressed with how very well they kept us informed, all along the way. There were just a couple of things that didn't work well for my sister, and once the staff was told, adjustments were made in her care, making my sister more comfortable, both emotionally and physically. Once, when my cousin was at the nurses station, discussing a change that needed to be made, a doctor interjected some unpleasant comments from the sidelines. It was an isolated, one time occurrence. His behavior was completely out of character to every other person we encountered there. The nurse still listened, and the appropriate changes were made, to assure that my sister got care that was best for her needs. She was well cared for and never afraid there. On her final day, they treated the family with kindness and respect, and showed genuine compassion and caring at her passing. That was a week ago, and in that time, they've reached out to her son, with sympathy and compassion. We are abundantly thankful that we chose their facility for her to spend her final four months. I thank her care staff for helping to make a very difficult time as easy as it could have been. She had her favorite staff members, who she would joke back and forth with. I won't mention any names, for fear I might leave someone out, but one of the favorites or not, they were all kind to her. I give them my heartfelt thanks. Knowing what we know now, if we were back at the beginning of this four months, we would again choose Diamond Ridge.

I was a skilled patient in the facility, they took good care of me from day one until I my…read moredischarge all staffs are very good. They were very kind, professional with a good heart to each and every patient they have. I definitely recommend this facility and I just say that I am very satisfied with their care and service. Everything is wonderful.

Bayberry Skilled Nursing & Healthcare Center provides a caring and welcoming environment for its…read moreresidents. The staff is compassionate, attentive, and truly dedicated to delivering quality care. A special thank you to Avi for going above and beyond with kindness, professionalism, and genuine compassion. Avi's dedication made a lasting impression, and it's clear that Bayberry is fortunate to have such an outstanding team member. Highly recommended!

We had a great experience at Stonebrook Post Acute, where my dad stayed to recover from an injury…read more The care he received was exceptional. The physical and occupational therapists (Shilpa was fantastic) and the nursing staff went above and beyond. A special shoutout to Patrick, the CNA, who was always attentive and responded to his call lights promptly. I highly recommend Stonebrook for short-term stays. They treated my dad with kindness and dignity, and we're so grateful for the wonderful care he received.

The food was tasty.the staff is competent and friendly., In long-term stay might be miserable.read more

This facility is extremely disorganized, and I am deeply concerned about the level of care my…read moremother was receiving. She was admitted for rehabilitation following a stroke and has specific medical instructions that are not being properly followed. She is supposed to have thickened liquids without the use of straws to prevent aspiration; however, even after having a meeting with their section managers about my mom's needs, the staff were still giving her straws. Additionally, she requires assistance with eating, yet staff routinely drop off her meal tray and leave without ensuring she is able to eat or drink. When I visited, I can see her tray of food is untouched on the table that is not even in reach of my mom. She is not supposed to get up without assistance. There appears to be little to no concern for whether she is receiving adequate nutrition or hydration. During day 3 of my mom's stay (same day as issue above), I found my mother shivering uncontrollably and unable to speak. After I alerted staff, they checked her temperature and found it to be 104°F. She was given Tylenol and an IV - the nurse did what she could. A couple of hours later, I requested that her temperature be checked again. The assistant used a no-touch thermometer but quickly moved it around her face and neck, then stated her temperature was 97°F. This seemed highly unlikely given how recently she had a high fever. After the assistant left, I checked my mother myself and found that she still felt extremely hot. I asked the assistant to return and recheck her temperature. It appeared he was not allowing the thermometer enough time to register properly, as he was moving it too quickly. When I asked him to hold it in one place where she felt hottest, he then reported a temperature of 100°F (I did not see the exact number, but the device indicated a red light - a fever). Overall, the staff demonstrate a lack of proper training, coordination, and communication. There are cork boards in patient rooms that could be used to clearly display care instructions, yet they are not being utilized (photo attached). This would be a simple but effective way to ensure consistency in patient care. Her inability to eat and drink independently, along with her shivering and high fever, went unnoticed by staff until we brought it to their attention. At the end of this experience, we requested that staff call an ambulance to transport my mother to the hospital, as we no longer felt she was safe in this facility. I will not be bringing her back. At the hospital, it was discovered that her urine was amber in color and she was diagnosed with a UTI. As for the facility itself, the environment is outdated and poorly maintained. The air circulation is inadequate, and the overall atmosphere feels depressing. Improvements in both the physical environment and staff performance are urgently needed.

Grateful Beyond Words.. Spending 3 months at Windsor…read moreRehabilitation Center truly changed my life. When I arrived, I was scared, broken, and unsure of what my future looked like. What I found instead was compassion, patience, and people who cared about my healing. The staff didn't just do their job, they showed up with their hearts. They listened when I needed to talk, supported me when I felt weak, and believed in me even when I struggled to believe in myself. Every counselor, physical therapist, nurse and staff member treated me with dignity and kindness, reminding me that I was worthy of care, hope, and a second chance. This place became a safe space where I was able to heal grow, and rediscover my strength. I learned tools that I will carry with me for the rest of my life. I left with a renewed sense of purpose and self-worth. The structure, guidance, and encouragement I received help and re-build not just my recovery, but my confidence and spirit. I will always be grateful for the love, support ,and dedication I experience here. This Rehabilitation center didn't just help me recover it helped me find myself again. I would wholeheartedly recommend this place to anyone who is struggling and searching for hope, There is real healing here. Every place however has it's cons and for me it was Mr.Curry his follow through was horrible. He could not get shit right. My other issue was with one of the dialysis tech Josh who was extremely rude at times.

My uncle is at this facility and Deja needs to get a raise. She answered all my questions regarding…read moremy uncles food needs and/ or restrictions and got me connected to his nurse so that I can speak to him quickly. She was able to facilitate the DoorDash delivery as well. I thank her for her help and patience as I sent my love from Vegas. I have never been to the facility but my mom is on her way to visit.

My daughter did her clinicals here for her program and the things she told me... let's just say my…read moreheart hurts for the people in here that have no voice. TERRIBLE care, disgusting food, inhumane conditions and treatment. The nurses are incompetent, the CNA's are violent towards patients, yes violent. My daughter saw so many illegal things happening yet when she tried to say something the administration team told her they'll handle it and nothing seemed to be done... don't bring anyone you love in here my daughter came home in tears in disbelief of how bad this place was treating their patients.

I want to express my enormous gratitude to nurse Vicki Campbell who is instrumental for my father's…read morecare in Pleasant Hill Post Accute where he resides since 2023 . Vicki goes way beyond all expectations and delivers not only care for patients but also peace of mind for the family . Her professionalism , kindness , quick thinking and constant willingness to help made a huge difference for my father and all of us !

I want to express my gratitude for the excellent care at Pleasant Hill Post-Acute Care. I was…read moreadmitted with a fractured pelvis and could not walk. Thanks to the entire staff's exceptional care, I am walking again! The PT and OT folks (Nikki, Deandre and Akashi) patiently gave me the support and confidence to not only walk, but to climb stairs! I have never had PT before and was amazed how their simple instructions and encouragement helped heal my body so that I could return home. There are too many other names to mention here, but the following are a few. I'd like to give a shout out to the nursing staff, particularly Dahlia. The nurses were so kind and patient, helping me with every need, including cleansing. I hope that I was kind and respectful, but I noticed that some patients could be quite difficult. The nurses and CNAs consistently maintained a calm, caring and professional demeanor. They catered to every need and clearly cared about the patients' well-being. Claire, the Activities Director delivered daily menus and a list of scheduled activities. What a sweet individual, dropping by each morning with a smile and a little conversation. Nicole of the Housekeeping Staff was lovely. I engaged her in conversation at every opportunity, as she made sure that each room was clean and in proper order for each patient. My case worker, Mary, was instrumental in working with doctors and staff to secure my release date. She also recommended an appt. with my PCP and referred me to out-patient PT care. Another shout out is to the kitchen staff. The meals were healthy and delicious and tailored to each patient's needs. Mistakes were sometimes made and were quickly rectified. One small concern is that breakfasts always arrived cold. Having worked in catering, I know it is difficult to serve a hot meal to 50 people at once, but it can be done. Icing on the cake: Greta, an optometrist visited some of the patients for eye exams and glaucoma tests. I did not expect this extra service and appreciate it so much! In additional, the facility has followed up with me to check on my healing progress. I hope none of you require such intense care, but if you do, I highly recommend PH Post-Acute Care to administer to both physical and emotional needs.

I been at concord post acute they helped me learned how to walk again with a walker now I'm working…read moreon with out a walker it's been a journey but their physical therapy department is great I love all the workers there... the CNA 's are great they are very helpful I I've most of them . And their front desk person is so sweet Ms. D ...

I have NO IDEA how this place is up and running!!!!!! If you are considering bringing your loved…read moreone here THINK AGAIN. I would NEVER want to be here as a patient, nor would I ever bring someone that I love in here. The DSD "Sona" is so incredibly rude and unprofessional, lets the staff treats the residents like trash with zero consequences. The staff is so mean to the residents, treats them like they are nobody, feeds them awful food that doesn't even look edible, force feeds them down their throats, etc. I simply can't believe how people work here and are okay with the way these residents are being treated. My heart aches for the residents and family who are being "cared" for in here. If you don't believe me look up all the law suits, they even changed their facility name. I am disgusted and saddened that this place hasn't been shut down. I will definitely be reposting to the state.

We moved our family friend into Trevista 3 years ago and I cannot say enough about the caring…read morepeople that made Helga live the final years with love and dignity. Alberto Maldonado is the General Manager and a wonderful person that was helpful and supportive of us and our friend Helga. Ana Munoz manages the Villa and kept us up to date with everything that was going on. Helga recently passed and we are grateful that her last few years were filled with love and fun.

The exceptional care team consistently goes above and beyond to ensure residents are actively…read moreengaged in various activities. A strong indicator of a well-functioning community is its positive culture and ability to retain staff members. Additionally, as a placement and referral agent, it brings me great satisfaction to know that the sales director's mother resides in the community, showcasing her confidence in the product. Creating New Hope Senior Living Advisors stands behind this great community!