I had an excellent experience I was helped by Scott who was extremely knowledgeable and helpful I…read morewould highly recommend him and my experience at Mattress firm carle place!

We visited Mattress Firm about two weeks ago. We met with a man name Jason. He was extremely…read moreknowledgable and helpful. We told him what our budget was and what we were interested in. He escorted us to many affordable mattresses. We decided on purchasing a Nectar mattress. The price was a little more than what a competitor was offering, so Jason met their price. He also gave us a great deal on the second mattress. Delivery was scheduled for the that Friday; however, on Friday, we were told it would not be delivered until the following Wednesday. We were disappointed. Mattress firm did not want a disappointed customer and compensated us for the change in delivery. We were extremely delighted. Two delivery guys arrived on Wednesday. They were friendly and efficient. Our mattresses are comfy cozy. We would definitely recommend them, but honestly, we were sold on the customer service!

Needed a new mattress a bunch of my peers in Franklin Square said go to Mikey Mattress... well they…read moredid NOT disappoint!!!! We met Doreen who was most informative about the different types of mattress let us try a bunch of mattress until we decided on the one we were happy with. Doreen and Mikey gave us a very reasonable offer we couldn't refuse and the mattress was delivered the very next day!! We are so happy and highly recommend Mikey mattress. Thanks a million! The O' Connell's

I rarely take the time to write reviews so when I do; the business absolutely went above and beyond…read morein my eyes. Tonight I went to Mikey Matress on Hempstead Turnpike in West hempstead. I went there because everyone on my local Facebook groups highly recommended them, and only them. Now I too know why. I received very friendly service from Jo, jaw dropping prices, and my mattresses will be delivered tomorrow! I am very confident in my purchases as well. I am so excited! No hassling involved at all-just really excellent attention to detail and help with exactly with what I was looking for. I couldn't be happier! Thank you Mike for you quick responses and service! You have a customer for life and I will pass your name on too! You're the BEST!! PS Did I mention we got free sheets and mattress pads as well???

Kayla was such a sweetheart. She let me take my time and acknowledged + respected that purchasing a…read moremattress is a big commitment. They don't earn commission so it was completely hassle free. I didn't feel pressured to make my purchase (even though I totally did!) She even ket me know about an upcoming sale to give me the option to come back on that day. Would highly recommend stopping by here and trying these mattresses out!

I am so excited that there is a purple showroom inside Roosevelt Field Mall, Garden City. My first…read moretime visiting this showroom was a great experience. As soon as I walked in with my toddler son, we were greeted by a very kind and polite employee who offered us samples. The showroom manager came over to also greet us then explained the benefits of their mattress and also educated me about their products. I left with two pillows and I am definitely returning to upgrade my son's mattress and my own. The service was amazing. Thank you for an amazing experience. Also when you get a full experience like I did you will understand that you're ultimately saving a lot of money in the long run.

Driving into this huge private parking lot to find a handicapped spot was a challenge on this…read moreMemorial Day, Stepping inside we were properly greeted by several sales associate and many associates offered their assistance. So I can't figure why the ratings are 3 stars We walked around without being pressured during the self tour, which was not a problem at all. Bob's has really nice furniture for every room in the house or apartment at a really good value, especially on this Memorial Day weekend! Janet was our sales associate for today. She did provide exceptional service and she displayed much patience. I would not mind shopping here for furniture, I'm encouraged to shop and to.... Inspire more Yelp more

Terrible return policy. Purchased coffee table, upon arrival I had to wait a week for handyman to…read moreput it together. Table didn't fit the room so he took it apart, put it back in the box perfectly, so I could return it. Called Bob's Discount Furniture to return and get reimbursed, but they said I only had 3 days from the delivery date to return it, and they could not help me. They said it was a 3rd party seller, so they would not help me. I had no idea they sell furniture that isn't Bob's Furniture. That is horrible customer service!! I never heard of a store that does not let you return. I even offered to pay the return shipping for my refund but was denied. Shame on Bob's Furniture Store.

This is my second year in a row buying a bed set from Ken. He's great- it was so simple. He's…read moreknowledgeable, professional - not at all pushy. He gave me options and was very clear about prices, delivery dates and bed features. Delivery was spectacular as well- basically next day. Thank you so much for making this process easy!!

Second visit to a mattress firm store in a few weeks. This was almost as bad of an experience as…read morethe last time. Last time...Oceanside store, and the salesman from hell continued to talk over me, despite my being clear as to what I wanted. "Today only, sale gone tomorrow", blah blah blah, and NOT answering my questions. I walked out...a woman chased me sort of apologizing. Tried again today in Lake Success. Lone salesman in empty store...he should have been happy to see a customer. He sort of answered my questions and when I asked for his card, he told me he hadn't any and to take photos of any of the mattresses I was interested in. Is this company interested in selling beds anymore? Seems like not. Weird.

My husband and I found Craig on the web and wandered into his store in an office building on west…read more38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision.

Craig seems like a nice enough guy and he let me in without a prior appointment which was great for…read moreme, but the mattress he recommended was too soft for my body type. Woke up with worsening aches and pains after trying out the mattress (Summer field Ariel) for a 4 month period to REALLY BREAK it in, just didn't work for me. Thank you to Craig regardless because he let me return the mattress past the expiration date and was straight up with me. WOULD reccommend since he helped me out with that and gave me suggestions!! THANKS again Craig!

After an exhaustive search for a new mattress and disappointing, to say the least, by top rated…read moremattress companies, we ventured locally to Bed Quarters. We worked w Jim, co owner and chose a Stearns and Foster Cassat mattress. Delivered by their own people!! Note well. Jim's suggestions and our choice have been excellent! We have been enjoying exceptional comfort for the past months and are confident this will continue!

As always, excellent to deal with Jim and Bill! I wanted a more supportive bedframe for the…read moremattress I had bought there last year, and they suggested that instead of spending money I did not need to spend, they could just put an additional support bar on the frame that exists. Worked like a charm! Bed feels so much better now and I feel much more secure that it's being supported properly. I always like to shop local, if possible, and stores like this, are the reason to do that! Customer Service is obviously very important to them, and very much appreciated by the customer!