Great salon. Very professional and knowledgeable on the latest hair trends…read more This salon is the best in Knoxville!

I absolutely love this salon and Ms. Earnestine and Archie! When I was at UT, this was my salon and…read morehome away from home! Ms. Earnestine kept my hair so healthy and beautiful. I am from Memphis and was pleased to find a stylist in Knoxville that knew how to style and maintain the health of my hair like I was accustomed, and to be honest, even better. The atmosphere was always friendly and welcoming. I went once a week and looked forward to my appointments to relax and laugh! Thank you Bates Barber and Salon for taking care of my hair and me!

Wow!!! I've been searching for a good hair salon since moving here from CA. I have found my place!…read more Liz's color skills and Callie's cut made me feel like my old self again. HIGHLY recommend this salon.

I've gotten my hair done here for yearsssss. Marlon is awesome and knows exactly what you want !…read moreThe place is hip and modern, and highly recommend them for any event hairdo as well!

So glad I tried this salon out while visiting Knoxville, what a gem! I am from California and this…read moreplace beat every hair service I've received there for 20 years, and at HALF of the price! Noa was amazing and a couple stylists were super helpful/friendly too and gave me advice after listening to my requests. Everyone working at this salon is just really nice and cool to be around, and will do your hair perfectly. What more could you ask for?

Was the first salon to respond. Efficient, although for the…read moreprice I would have expected more than I can do for myself at home. Can't afford it.

i visited haven luxe salon (suite 12) , which is one of the suites inside of elite…read more the services: wash + blowout i-tip extensions styling this was my first time visiting this salon and i worked with paige. she is incredible!!! she is so gentle and takes her time. she is extremely communicative about what you like or dislike. i've been so scarred from other stylists, but i will definitely visit her again when i am in town. paige is so kind and warm, makes you feel like you've known her a lifetime!! paige is an absolute peach please visit this salon to have a truly enjoyable salon experience!! ‍‍‍‍‍

Took my client here about 6 weeks ago for a shampoo, two process cut and a style. The cut was…read morehorrendous, she didnt even get her split ends od even cut it short enough. She said we'll get it next time. Well, next time came around and my client expressed her concerns. Stylist immediately said " I don't work for free!" That was not what my client was implying. Stylist ultimately said, " I will do everything for free today, but I won't do your hair again." My client refused, fearing what the stylist would do. Stylist male was Sonya Corvette.

K-TIPS: Before and after photos below…read more I had Bellami K-til extensions done by Brett and it was an AMAZING experience. She matched my hair perfectly, the install was smooth & quick, and it blended perfect. She even carefully placed the extensions around a specific part around my hair so I wouldn't have to worry about them being noticed. Genuinely the kindest human and she took everything I wanted into consideration. During our consultation she carefully told me how to take care of the extensions & what to expect which was amazing. Also, I ordered lunch to the salon and was able to eat and hang out while getting my hair done. All of the girls there were so excited for me to get my hair done which is such a nice bonus. Everyone was so kind and complimentary. The overall appointment was just perfect. I couldn't have wished for a better experience!

I made an appointment on their website for base change, balayage, and a haircut. Upon arrival, the…read morestylist checked my hair, then went away to (as she said) check the catalog, then returned and said she couldn't serve me. Her excuse was the website booked me for 2.5 hours which was not enough. She told me she had seen that appointment several days before the actual day but never made time adjustments in her schedule to dedicate more than 2.5 hr to me. Frankly speaking, it's weird because as a hairstylist of several years you should already know how long a base change and balayage require. The cherry on top was that she was trying to convince me stay for a haircut only. Seems like she didn't want to deal with coloring. Didn't pass the vibe check. Driving nearly 2 hours to an appointment and getting turned down is unprofessional.

Katie D is a wonderful hairstylist. I tried lots of salons and have been so happy with Katie D…read more Have gone to her for a long time now and am sticking with her! Thank you Katie!

Wow! It's been...I don't know how long since I've had a haircut and I'm soooo glad I visited Salon…read moreBiyoshi. My stylist Addie was excellent! I felt pretty ashamed for waiting/procrastinating for so long to get a haircut (my hair was a couple inches above my rear)and Addie didn't make me feel bad at all. She made me feel comfortable through the whole experience. I even scheduled my next haircut to keep me on track! The customer service was great! They offered a beverage right away, provided coupons since it was my first visit, and I loved getting my hair shampooed/conditioned. It was a relaxing experience! Book Addie for your next appointment!

I was in need of a haircut and am new to Maryville. I choose On Broadway Hair Salon. I called…read morelast minute to see when an appointment was available and was able to get an appointment right away. I've been going to Linda ever since. It's a relaxing and welcoming atmosphere, just like the town of Maryville. And I love my haircuts each and every time.

Go see Tisha! She's great! I work out of town and needed a cut and she was great with my curly…read morehair! Very professional and clean environment.

Honest rating but still rooting for their success…read more I found this salon online and reached out, hoping to get a feel for the shop's environment/specialities/procedures as I am new to the area and booooy, did I! After calling, leaving a voicemail, texting (twice), AND reaching out on FB requesting a callback, I received a FB response instructing me to text the SAME phone number that yet to respond to me. Is someone dodging bill collectors?! response time was 3-3.5 weeks (red flag#1). I never received an actual call, just a lax text with a list of available appts (red flag #2). I should have (theoretically) run the other way but per other reviews (all 3 of them lol), this was a welcoming place for naturals/healthy hair. I book the apt and hubby drives me 1.15 hrs to meet stylist, Chanta, who is personable - outside of (TWICE) repeating some off-brand comment/backwards compliment (?) about my type 4 hair 'looking full but not being too much' after she got to work (red flag #3). I took mental note of how active she was communicating with friends/family on her cell so I knew she deliberately ignored my reaching out as a new client for weeks. No wifi available inside the building for customers so I had to listen to the news playing nearby and step outside to call my husband to pick me up afterward (flag #4 and #5 bc my phone not working inside the building... EH). Again really nice lady though! The hairstyle turned out cute/neat but I knew it would not last based on the quick duration of time spent under the dryer and extremely light gel used. The following week, I thought I was just fighting a migraine and taking meds to get rid of it but nothing helped - eventually my husband videoed for me to see my swollen scalp and several small BALD spots. I was floooooooored. I discovered the pain was my hair being pulled from the root and as I untwisted the rubber bands, my hair was knotted AROUND each and every rubber band. I prob. won't share the video or photo bc the gel used by day 4 was flaking everywhere and the skin looks gruesome but I shared with Chanta (to which all she said really was 'oh noo.. are u allergic to rubber bands?') and after confirming that I am NOT, no further communication or attempt to make it right like an offering of xx% off next service or anything concrete to attempt to make it right or retain my business. Not surprising as there was no drive I am use to giving stylists chance after chance (after chance!!) but driving an hour away from home to return home bald headed is not worth it. Post washing the style out of my hair 4 days later, I could see the subpar trim service that was also done. Anyone with type 4 hair is familiar with that POPPING sound when you comb out your hair indicating your ends need a trim - mine were still popping as they were BEFORE my appointment! Ooomg, I could have cried especially after all the commitment to wanting to support this business and tip 15% on top of everything. The experience was so impactful that I waited to leave this review until my scalp and hair began healing so that it was articulate as opposed to emotional. 3 months later, I am nursing my own hair back to health and am still wishing the salon the best. Best of luck on your hair journey! Mrs. Safaie

Pure Essence is a Black beauty shop with two stylists. I followed my stylist, Alicia, from her…read moreprevious location once she decided to open this salon with her business partner Chanta. They are both very skilled and deal with a wide range of hair types including natural hair, locs, and relaxed hair. I think they pay extra attention to healthy hair, so in addition to looking trendy I feel like my hair is well maintained. I recently cut all of my hair to a very low fade, so now Alicia serves a barber for my maintenance cuts. My favorite aspect of the shop is its family atmosphere. Like many black salons, the regular clientele frequent the shop every 2-3 weeks. I see professionals, college students, and families frequently. Alicia and Chanta take time to make each of their customers feel special. When Alicia went on maternity leave, her partner didn't miss a beat and took me as her client for several weeks. That type of partnership and teamwork is something that I believe to be unique to this salon. This location is easy to miss because it's one suite in an old shopping center that used to have a glass store. The salon is not super fancy inside, but they do not overbook, use square for easy digital payments and receipts, and have a good atmosphere for their clients. I'd recommend it to anyone new to Knoxville or looking for a change. .