Lox is great for the guys too! If you want to have your beard look the best go to Lox! Brynn is awesome, I get my beard trimmed by her every two weeks. The atmosphere is very chill and you get to see art from local artists with a different artist featured each month. Thanks for the great service. :) read more

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What a terrific experience I had at Lox Salon. I am new to the Knoxville area. My husband saw other positive Lox reviews and while it was along way to drive from Loudon, TN. I never know what to tell a stylist I want. Brynn was so patient and kind as well as knowledgeable about what she believed could be done with my hair. I will plan to make the trip again, not only a cut again but also for highlights as well. Thanks Brynn! read more

I am fairly new in town and I come here every month for my bang trimmings. I have long wavy hair, I also had layered hair cut service and Autumn has been awesome! read more

This was my first time in the salon. I called 2 weeks ahead and scheduled highlights and a cut. I requested a specific hair stylist who was only doing short haircuts, unfortunately she did not do highlights, so I had to book with another stylist. I was told that highlights for short hair would take an hour and a half, which was longer than usual for my length, especially partial highlights. I was quoted $120 for both highlights and the cut. I paid 50% deposit to schedule an appointment. I came to the salon on time and was first seen by Kari Rose. I explained to her that I wanted thin highlights that would not be patchy. She seemed to have understood what I wanted. She was very nice and gentle. She was quite slow as well, but I figured she was just being thorough. I was a bit alerted when she didn't hold the toner for too long when she washed my hair. She handed me off to the stylist who was going to do my haircut, Carrie Hasey. Carrie seemed to know what she was doing, but regardless I showed her the picture of my previous haircut. I explained to her that I wanted Platinum highlights with a shorter cut. She said that my highlights were "warmer in tone" and asked if that's what I wanted. I said that I did not want warmer tones, so she immediately went back to the previous hairstylist. The previous hairstylist came back and said that she would apply toner after the haircut is done. Carrie proceeded with the haircut, but did not end up drying it, so I never saw the final product. I went back to get the toner treatment and after 10 minutes I had another hair wash. When my hair was dried by Kari, I couldn't really see any highlights. She seemed to have had the same impression because she mentioned that I could always come back to her if I didn't like the results. I figured the lighting was not good, so I wanted to see if I liked it when I left. I knew that I could barely see any highlights, but wanted to give her the benefit of the doubt. And somehow I didn't realize until I left that it was more than the second 50% that I was quoted. I immediately called the salon and explained that I thought I was overcharged. I was put on the phone with the manager who explained to me that there was an add-on for $30, but I told her that it was not my fault that the highlights were not visible and that toner had to be applied once again. I also explained to her that my experience, including the financial part, was not good. She offered a refund of $30 after 5 minutes going back and forth arguing, and she said that I could come back to get highlights done again. I told her that I already spent two hours in the salon and can't imagine doing this all over again. Overall, really disappointed with the results. My haircut was okay, but I paid for highlights that I believe were not what I requested. You can take a look at the pictures and see for yourself. The one in the pink jacket is what I wanted. One extra star for the pleasant atmosphere. read more

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Well, I had really high hopes to get my hair finally nicely done. However after spending in the salon hour for keratin treatment and color here I am - patchy and dull. I was suppose to be grey with light grey higth lights but ended up with unknown color and flushing grey growing line. After I complained, they said that everything was done rigth and for additional fee they could straighten out my hair. Will not step at this place anymore. My hair will not survive another visit read more

Lox Salon - They call it well done and charge money - Waxing Near Me - Knoxville, Tennessee

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First of all... I appreciated the accommodation they provided. I was running late because I took the wrong exit.... They told me not to worry and come in there's a grace period of 15mins. Which was more than enough time for me to reroute. Kari was my hairstylist and I have to say she is the sweetest! Showed her the hair style I wanted and she did it!! She was also super gentle the whole time. Not tugging or pulling on my hair like other places I've been to. I was comfortable and she made sure I was the entire time. Thank you Kari for my haircut and style!! read more

Lox Salon - Waxing Near Me - Knoxville, Tennessee

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Well I did it again! Came back for a visit to Knoxville and a haircut with Melanie was A MUST!!! I was comfortable enough with her to go EVEN SHORTER!!! And I absolutely LOVE IT!!!! The cut i's easy to style, dries well, and I really think it will grow out beautifully also! Thanks again LOX and especially to you, Melanie !!! Prices went up a tad since my last visit but still very affordable. read more

Lox Salon has a SOA area & does FACIALS?!!! I've had facials for many years. This was my first facial with Lan at Lox. She has a soothing nature, incredible talent, and gentle hands! Her facial was calming and exactly what my skin needed. She chose the precise products I needed and derma-planed me to smooth perfection. To top it off, my tinted brows look fabulous!! Never had better brows. Thanks Lan!! read more

First time here. I have had a few bad hair experiences recently so I'm a little gun shy. Taylor was so wonderful and her communication skills and intake where so appreciated. She understood what I was trying to say even though I was not very good at articulating it. She explained what she was doing and why so I felt more at ease. She gave me exactly what I wanted and my hair looks great. I really appreciate her and turns out she's a color specialist as well. I'll keep you all posted on her expertise as I will be back. Have a great day all my cool cats and kittens!! read more

Cute boho vibes salon downtown. Street parking, beware! I went in for lash extensions. I have gotten them done for almost a year at another salon which is too booked for me to even get in anymore. So I decided to try somewhere new and closer to home. The owner did my lashes, first impressions when I walked in to the area where she was going to have me lay down was, "no bed?" Haha panic mode kicked in.... they have a hair salon chair leaned all the way back with a pillow for comfort for you to sit and lay back on. That was not the most comfortable after being there for almost two hours for a full set. (Owner did mention she is remodeling the bottom part of salon to be just for lashes with beds and even a bar area which sounds fun!)She did long and whispy like I asked, the only concern is that they don't look full dramatic looking they're more on the natural whispy look. read more

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Had great haircut and a fantastic stylist, Autumn. She did an amazing job with my hair, asked appropriate questions to ensure she gave the best haircut possible. She was incredibly personable, warm and caring. I wish I lived in the area so I could have her cut my hair regularly. read more

Lox Salon - Great haircut - Waxing Near Me - Knoxville, Tennessee

I've been coming to Lox for years but moved away for a few years. When I tried to come back I was confronted with a new billing system. I was asked to pay 150 up front to book an appointment. You changed without asking how we felt. I'm going elsewhere. read more

I visited Lox for my first visit! Just moved to the area and was in much need of color-highlight! My appointment was with Pippa! She is not only a delightful person but an amazing stylist! I would absolutely recommend her and this salon! Everyone was very friendly and welcoming. read more

Fave haircut ever!!! I have insomnia and when I was on one of my "unknown destination walks" I found myself desiring a haircut. So I called up the place and asked them when's the earliest they can take me, they said they could get me around opening time so I walked right over. The decorations off the place was great, I felt so cool just being in there. And the minute I got in they asked me if I wanted some coffee or any other beverage, I took a coffee and proceeded to sit on the coach. The hairstylist was amazing. She took before and after pictures which made me feel special, but also made me feel like she really cared about what she was doing. I told her she could do whatever with my hair. I do this anytime I get a hair cut cause I'm always curious to see what people do. However, every time I ask this hairstylist usually just give me the same basic cut. But this time this time it was different. She cut my hair in to a mob and texturized it so much! It was cute it was edgy and by far my most favorite haircut. I usually don't go to the same hairstylist cause I never actually cared for any of mine, but this might be the first time I go back to the same one I had. read more

Lox Salon - This is my haircut I got a couple days after (so it isn't styled) - Waxing Near Me - Knoxville, Tennessee

I just moved from NYC and was looking for a nice hair salon and looking at the stars on google I decided to try it. I had asked for their highest level of service in the grades of hair dressers, which was their most expensive option, hoping that it would mean that I get a good cut! I was early and because the hair dresser that I was scheduled with was not ready yet, I was greeted by someone else who was ready. I explained to her exactly what I wanted. Based on our conversation, it seemed that she understood my idea of what I wanted, really well. I even showed her a picture. One hour into the haircut, after the hair wash and most of the hair cut was done, I realized I did not like it as much. It seemed very different from what I asked for. She kept "trying to blend" the layers, in an effort to make it look better. At a point, I thought tgat maybe if I just give it time, it will look better. I didn't want her to keep thinning out my hair. So At that point I paid and left. After a head bath that evening, I now look like a rock star from 1990s with the top with a super thick crown and super thinned out hair at the shoulder. It is everything I had told her Not to do. It looks horrible! I called them the very next morning, explaining what happened, asking to speak with a manager/ or the owner or a person in charge. It is a Saturday. I was told that "no one is available to help/ talk to me until Tuesday" . No apologies, no courtesy shown at all, I was not even offered to come back for a correction with someone else! Goes without saying, I will not be going back! I am now looking for a different salon to help me correct the damage that was done to my already short hair by a hair dresser who seemed extremely confident in her ability to cut hair but the her execution of the art was poor and tasteless! Especially, since they charged me the highest fee reserved for their "most experienced " hair dressers! I expected more! read more

Cori McCann always does an amazing job! The experience is relaxing and I love the environment.

Absolutely HORRIBLE!!!!!! I went in asking for some of my natural brown and additional highlights since mine had grown out. I will never ever come back to Lox salon and I highly suggest that no one ever does. They colored my hair pretty much black, when i asked for my milky chocolate brown. They did a huge blonde white band as money pieces. I looked like a skunk. The owner "tried" to fix it and i left the salon with orange hair and a few highlights in the front. I will include pictures of my hair before, after i got it done the first time and after they tried to fix it. It was over $200 and REFUSED TO REFUND ME!!!!!! I will never ever go back to this salon. read more

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This is a fantastic Salon in the Old City. I always feel instantly relaxed when I walk inside. The lounge you'll be waiting in is furnished with antiques and decorated beautifully. All of the salon chair stations are kept very clean and I always feel comfortable in the chairs. I especially love how LOX clearly appreciates their patrons. The receptionists are always very friendly and offer refreshments (tea, water, etc). They have an online system for booking appointments and reaping rewards points for free haircuts. On top of all that, they even offer a student discount and gender neutral pricing! My personal favorite Stylist is Amanda. She's been cutting my hair for over a year now. I get a short hair haircut (men's) and she always does a stellar job. She's very friendly, doesn't seem to mind that I'm not a big talker, makes great suggestions, and just rocks in general. read more

Lox Salon - the coolest manikin in town - Waxing Near Me - Knoxville, Tennessee

The owner did my makeup for a wedding and absolutely nailed it! This picture doesn't do it justice. She listened to what I wanted and went above and beyond. I seriously wish I knew what products she used. I would highly recommend requesting her. read more

Lox Salon - Owner did my makeup - Waxing Near Me - Knoxville, Tennessee

I tried with this place, I really did. The first stylist I worked with for about a year did a great cut but she wasn't great with details and there was one color experience that did not go well because she used a much redder, brassier shade than we'd used in the past. (I'm boring, I always do the same thing, she just didn't pay attention to the notes in my file and then blamed the color.) She's gone now. Then I tried again with a second stylist who did a pretty good cut but at least four times in 7 months she canceled my session the day of, just a few hours before. I work during the day, have limited evening availability, and was inconvenienced by this. More than that it's just frustrating to constantly have to reschedule. If she did it to me four times, I'm sure she did it to others as well. The worst was the time I drove all the way down there to find out she was in another state. The staff claimed to have called me multiple times and left messages but cell phone call histories kind of tell the truth, you know? They never called me. I've moved on to another salon that respects my time. read more

I have never been so happy with a stylist! Melanie is awesome and took such great care of me. She truly listens to what you want, makes insightful and respectful suggestions and gives you a rocking hair style! The best part is she gave me a cut that is growing out beautifully. I mean, I've never had a cut that was easy to style, looks great and gets sooo many compliments weeks later!!! I loved working with her so much I have had her do my Mom and both of my sister's hair. Not unusual you say? None of my family lives in TN.... they have each flown in and made Melanie a MUST STOP on their visit and my mom is coming from as far as Hawaii!!!! Have you ever made it a point to get a cut/color etc. on your vacation to visit family? We each have such different hair types and each of us has walked away super happy. The salon itself is also awesome. It is always clean with smiling team members, nice music, an overall comfortable atmosphere and the service is great. I am always offered a drink upon checking in and again by Melanie (cause she's awesome). I also adore their commitment to sustainable and eco friendly products. Needless to say, I keep coming back and my family does too! My sister just booked a flight to visit and made an appointment online to have Melanie touch up her hair. I just love Lox, Melanie and my haircut. read more

Normally, I avoid getting my hair cut due to past less than great experiences with getting my hair cut or having my hair styled by people who aren't very professional or understanding of how to manage curly hair. However, after today I'm sold. Dan did such a great job with styling/cutting my hair in a way that works best for my naturally curly hair and explaining how to take care of it. I felt very comfortable and trusting of their expertise and they did not let me down. I will definitely be coming back and not avoiding hair cuts anymore. read more

I loved my experience here! Everyone was so badass and kind. I needed a last minute appointment and at first they were booked, but then they called me back and said they moved some things around to make it work for me. That is incredible service! She also recommended some EXCELLENT products. read more

Had the afternoon in Knoxville so decided to go out on a limb, take a chance, jump in with both feet, live on the edge...you catch my drift. Getting your haircut in a strange city by a stranger is scary!! Chelsea at LOX was so awesome and immediately made me feel like I had nothing to worry about. She listened to what I wanted my hair to end up like, looked at some pics I showed her as examples and without hesitation took the shears to my hair! The result is amazing, I love my new shorter bob and as a bonus I had a great time chatting with her. If I lived here in Knoxville LOX (and Chelsea) would be my go to hair place. When I'm due for a trim I might just have to find a way back to Tennessee. read more

Lox Salon - Loving my new angled bob by Chelsea at LOX - Waxing Near Me - Knoxville, Tennessee

I'm just gonna say it! I don't mean to out her, but Brynn just might be a super hero. She works some serious magic with those scissors...and with an alarming finesse. A year ago I had a pixie cut and today my hair rests just shy of my shoulders. Brynn has been with me every step of the way and I can honestly say that I have not had one single second of that weird, unbearable, awkward grow process. She always listens to me and delivers exactly what I am asking for. No one else gets close to my hair with scissors! This is what finding your hair cutting soul mate feels like! The salon is adorable! The staff is adorable and all of them are ridiculously talented. My Mister also gets his hair cut at Lox. Benjamin even has his own line of products for men that are amazing! (http://loveanchors.com/shop/) Lox is a full service salon including waxing, nails, & massage. Lox also participates in First Friday. Each month you will find a local artist's work donning the walls. You can even find lots of jewelry also made by local artists. Check them out! You'll never go anywhere else again! read more

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Was referred by a gal at the Tomato Head eatery and glad I listened to her! Love this cute place. Seem to always be busy with great staff. Amanda did my hair and she did an amazing job! My hair was so long and weighing me down. She put some layers in and made it young and fresh. Kat did my fiancé, Corys hair. Dapper look. Looks awesome. He has seen her 2x now. All is all great spot located down in old city! Try them out! read more

Lox Salon - Amanda is ahhhhhmazing! Bayalage all done up - Waxing Near Me - Knoxville, Tennessee

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I was invited to this salon via a Yelp event, and it was actually the first time I'd ever been here despite living one block away. The space was great and everyone I met was so damn nice! Full disclosure: my heart belongs to another salon. I have been loyal to my current stylist for roughly a decade; however, I've received word that he will be moving in about a year, so I'm already starting the search. I really like this place. I have no idea how I'll decide which stylist I'll go to, but I love the place. The space is awesome and everything is so inviting. I'm looking forward to giving the stylists a try. One thing that there will be no delay on though: Mandi the masseuse. This was the highlight of my visit! The massage was incredibly awesome. It had admittedly been a while since I've had a massage, but man, did it hit the spot. I can't wait to make an appointment and go back. She was both fantastic and firm, which is necessary. Highly recommend! read more

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My hair stylist was so kind and did exactly what I wanted! Better than the inspo picture

Cori McCann is so great at color! I absolutely love my natural/sunkissed balayage, thank you:)

I love this salon. Very cool vibe. Talented staff. Friendly and kind. Not pretentious but classy in an Audrey Hepburn sort of way.. Vegan friendly products ! (Love, Rai) read more

I'm so lucky yo have found this place. Dan is the man. Very clean welcoming environment. Very professional folks. New hair new me

After avoiding a proper haircut like a root canal for nearly 3 years, I finally committed myself on somewhat of a whim to book an appointment at Lox. Brynn happened to have a slot open within the hour and off I was. I can count the number of haircuts I've had as an adult on one hand (I'm 31, folks) for various reasons but mainly due to the fact that I have very thick and wiley hair and previous experiences with salons had left me skeptical at best. Alas, it was time to get over that skepticism and, boy howdy, am I glad I did. I had virtually zero idea of what I wanted and gave Brynn free run with her imagination and little more than a picture of somewhat medium length hair. What I got out of it was, hands down, my favorite haircut I've ever had. I had a dinner to catch with friends not too long after my appointment at its convenient location, and I received compliments from complete strangers on my short walk to Gay Street. This paled in comparison to the disbelief from my friends that I had not only lost about a foot of hair, but at how much more distinguished I looked. The state of the world right now along with a few personal matters lately had left me pretty deflated and this cut has provided the perfect confidence boost that I needed. I will absolutely be back for maintenance on this magnificent coif that Brynn has created. Thanks so much! read more

Lox Salon - Waxing Near Me - Knoxville, Tennessee

I got a manicure by Mason. She is so sweet and an incredible nail tech! The salon is clean and the aesthetic is a lot of fun. Can't wait to go back. She is creative and did a rose quartz nail on me which is super cute. They are running a special for buy 3 get the 4th mani free! I went ahead and booked my next one to take advantage of that. Check out her Instagram @sundry_nails_bymason! read more

Lox Salon - Waxing Near Me - Knoxville, Tennessee

Booked an appointment a few days in advance for a mani-pedi with Porsche. The booking process online was easy. I called ahead to inquire about parking. The lot next to their building charged $2 first hour then jumps to $10 for the daily rate. They gave me instructions on where to park for free with a very short 5-minute walk. Porsche greeted me upon my arrival at the lounge and explained there was a small 10-minute wait. No problem. She finished with her other client and then proceeded to give me the best pedicure I have ever received, Great foot massage, my feet never felt better. The manicure was equal in quality. Porsche has a great personality and experience in her craft. I will be seeing her on a monthly basis and am glad I made the trip to this little oasis in Old City Knoxville. read more

Great place. Katie did a great balayage (learned a new word!) Dark roots, light ends, and styled it with beachy curls. Love it!

Beautiful space and I love their "waste-free" initiative. I saw Lindsay and she was extremely time-efficient and I absolutely love what she did with my hair. She didn't talk my ear off but she wasn't too quiet and awkward either. I've already scheduled my next appointment! read more

One of my favorite updos I've ever had! Andrea did an amazing job!! My hair is very thick and can be difficult to manage especially with an updo. I absolutely loved what she was able to do. She took the idea pics I brought and totally nailed it. I also loved the vibe of the salon. It was very laid back and welcoming. I would definitely recommend Andrea and the salon! read more

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Cori is such an amazing stylist! She make me feel beautiful after every appointment! Everytime I book an appointment with her I always learn more about how to take care of my hair! You will always be in safe hands here and they are so environmentally focused makes me want to go more often! read more

I do not even know where to begin to describe how incredibly terrible my experience was at this salon. I visited Lox to get a trim and color. I was going from blonde to brown to strengthen my hair. Prior to my visit, my hair was perfectly healthy and about 18 inches long. I had read all positive reviews on the place, so I assumed that all of their stylists would be competent. I could not have been more wrong. I should have realized that I was not in good hands when the "stylist" kept running to the back to ask for advice from her colleagues while coloring my hair. After the coloring process was complete, she began drying my hair, and stopped to say, "I can't do this any more, all your hair is going to fall out." I was so mortified that I didn't know what to say. She also said that she didn't have time to cut it...then she charged me for the color! Little did I know, my trouble was just beginning. When I got home, I dried my hair and attempted to brush it out, but I could not even run a brush through it. I had to individually pick the strands of hair apart. About half of my hair broke off about 3 inches from the roots. This was six months ago, and I am just now getting the courage to write this review. I have spent hundreds of dollars on products to try to tame the frizz and grow my hair back to a natural looking length. Six months later, the damaged part of my hair is still not grown completely out. The broken off pieces are about 5 inches long now. It still takes me about 2.5 hours to get my hair ready each day so it doesn't look like an SOS pad is growing out of my head. DO NOT GO TO THIS SALON!! The stylist who butchered my hair is named Chelsea. She should have her license revoked so she can never ruin someone's hair again. read more

Really unprofessional people. Had an appointment for 4 pm and was sitting there till 4.45pm. When I asked the lady at the reception about the delay, she just shrugged and gave me a "Don't waste my time" look and told me that stuff happens and if I wanted to reschedule it was fine with her. She did not even have the courtesy to come and let me know that it was going to take a while. Finally, Brynn (hair stylist and owner of Lox) was free to cut my hair. When I told her about what happened, she wasn't too fussed either and asked me if I wanted to reschedule. This is after an hour of waiting! I had specifically cleared my evening for the hair cut so I went ahead with it. Brynn took less than 25 minutes for the entire wash and cut; a process she normally takes atleast 45 minutes. I have been cutting my hair here since more than a year and its been changing eventually and commercializing. Brynn does not care any more, which is sad; as she will end up losing her regulars. Miss the old charm thats been lost. Would not recommend this place any more. read more