I was scammed by this company for over $40k, they send you documents that look extremely realistic…read moreand believable. They have an answer for any type of question you may have. They make you believe the deal is almost done, then oh the Mexican agency is requesting X amount of dollars to cover a tax, a fee, a penalty, etc only to be milking you for the money. But they promise is legitimate, that they have been in business for a long time and that their reputation is of the utmost importance. They use brokers license numbers from actual brokers, but have no affiliation to them. I believe this is an international ring of scammers from Mexico and the US. This bs needs to stop. I have submitted a claim to the FBI and my local authorities, because this is becoming more rampant and it is affecting our society.

SCAM. The address that they provide is not valid. I contacted the people in charge of the…read morebuilding, and they informed me that the 73rd floor was vacant.

Grant is fantastic. He helped us find our perfect new home in Hell's Kitchen and is overall a…read morestand-up guy. Our process was smooth and steady and he has recommendations for everyone along the home-buying path, which is incredibly helpful because it's quite a process, especially with co-ops. Not once did I have a question he couldn't answer or find the answer to. Thanks Grant! Note: I may be biased because I know his dog.

We had an amazing experience working with Teddy to buy our first home. As first-time buyers, we had…read morea lot of questions, and he was endlessly patient, available, and kind. He made the process feel manageable and helped us land our dream apartment in Brooklyn. We couldn't recommend him more.

When I cold-called the Agency looking for a realtor, they assigned me to Laura Merrill to help buy…read morean apartment for our daughter (student in NYC). Laura was incredible. She set up 23 (yes - twenty-three) viewings for me in a 3 day weekend and ran around with me the whole time. Kept her cool even when the showing realtor was late once and one time we couldn't get into an apartment. Helped me through the whole buying process - especially the paperwork to get into a co-op. Can't recommend her highly enough. Thank you Laura!

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

As I did not know any real estate agents in Brooklyn, I took a chance on-line where I found Donald…read moreLai to help my daughter find an apartment. The result was perfection : he instantly bonded with her and gained her confidence. He introduced her to a range of properties, quickly assessed her preferences and completed the search in two visits. My wife and I met him, when we acted as a sounding board for her on the final tour. She and we found Donald to be highly professional, knowledgable, thorough, personable and patient. His recommendations were totally on target. He also assisted in expediting the rigorous leasing process. We would unequivocally recommend as your real estate agent of choice in Brooklyn, as well has extending that recommendation throughout the City.

Worked with Donald to find a place to live in the NYC area. He is extremely professional,…read moreknowledgeable on the market and processes, and has strong connections to facilitate the search and buying process. Highlights: -Fast and concise communication -Quick turn and flexibility with last minute changes -Strong connections (legal teams, banks, etc.) and a great team to support -Had experience selling in a building we were looking at and was able to maneuver through the process to maximize negotiations for us -Positive attitude! Definitely one of the strong more seasoned real estate agents I've worked with. Thanks Donald!

Elana Delafraz was extremely helpful in finding and securing my apartment. In particular, her…read moreresponsiveness and guidance made (a usually stressful) process smooth and straightforward. Would recommend to anyone in search of their next home.

Very knowledgeable, responsive and professional. NYC can be a challenging place to find the right…read moreapartment, Real NY's expertise helped me find a place that I absolutely love!

My family and I moved to NYC from Los Angeles and worked with Ben Strat who I cannot recommend…read morehighly enough. We had very little idea on the New York real estate market and only a rough idea what areas we wanted to look at. We dragged Ben all over the city we figured out what kind of place we wanted (which went through several permutations) and Ben was incredibly patient with us giving us a very thorough education. By the time we locked into a place we felt extremely confident making an offer and Ben had our back the entire time. There is nothing more one could ask from a real estate agent.

Short Version: Delroy Bodley was the landlords' broker for an apartment we rented.  We paid Delroy…read moreBodley $5,000 in exchange for getting a 12-month lease for the apartment. One month in, we learned that the "landlords" Delroy represented did not have the legal authority to rent us our apartment and that our lease was never valid. Delroy insisted he did his job of finding us a place to live, declined a refund, and washed his hands of the situation.  Indeed, Delroy never even apologized.  We moved after only a few months. Longer Explanation: Delroy Bodley was the landlords' broker for an apartment we rented in August 2021. Delroy posted the apartment on StreetEasy.  Delroy was hired by the "landlords," whom he said he worked with for many years.  We paid him $5,000 as part of the rental transaction where we were supposed to get a 12-month lease. We had difficulties with this rental from the start -- it was not cleaned, painted, or repaired as promised and there were paint cans and construction debris everywhere the day we moved in. One month into our rental, we received a letter from the Office of the Public Administrator for Kings County informing us that the people who rented us the apartment (the people Delroy represented) did not have the legal authority to rent the apartment, and as a result, our "lease" was invalid.  The Public Administrator informed us that we were defrauded into signing a lease. They also said that we would have to live in the apartment as month-to-month tenants, not with a 12-month lease which we agreed to, and for which we paid Delroy $5,000. The building was in actuality under the legal control of, and managed by, the Public Administrator, which meant that it could be sold at any moment. We ended up having to deal with NYC government bureaucracy when addressing any small detail related to the apartment which the landlord typically addresses.  That is most assuredly not what we signed up for when we rented the apartment and paid Delroy.  While staying in the apartment, we received regular notices from utilities companies that the bills for the common areas of the building were not paid, and that the power and heat would be shut off. On several occasions there was no heat. We reached out to Delroy to inform him of the developments and request a refund of his fee given that we never actually had a valid lease. When we spoke to Delroy, we were struck by how dismissive he was about the situation which he played a part in bringing about.  He brokered the deal.  Yet Delroy did not seem to care, declined a refund, and failed to offer any other assistance. He said that he did his job of getting us a place to live, despite the fact that all he got us was an invalid lease. He never even apologized for the situation.  Instead, he said that only if we got evicted would he give us our money back.  Due to this ordeal, we had to hire a lawyer to clarify our rights to the apartment (we had none) and move again a few months later due to the untenable living situation. Overall this experience was extremely stressful, disappointing, and expensive, and we hope to prevent others from experiencing anything similar by working with Delroy.

Joelle is a leader in the real estate business. Her expert knowledge of North Jersey, what buyers,…read moresellers, renters want and need are worth working with her. She is a big picture person and helped me get to the point of renting my family home in the Heights. I appreciate her gentle guidance and excellent communication skills. She is on top of her game. I look forward to working with her again in the future.

Joelle took care of everything: finding the painters, overseeing the painting and patching, staging…read morethe apartment, getting the fire safety certificate, making sure all furniture was removed from the apartment, obtaining documents from the managing agent, and much more.  She has an excellent handle on the real estate market and perfectly positioned our apartment. We got an above asking offer in just 7 days on the market! She was always easy to reach by email, phone, or text. The lawyer she recommended to us was also easily reachable, as well as highly competent and resourceful. She was great!

This is the dream team. Thanks a million, Grace & Fouad! I really appreciate you both for being so…read morethoughtful, responsive, and always sharing knowledge where you could add. It was because of your expertise that I was able to land my first home in New York. Having spent most of my life in California, this was a bigger milestone than it seemed and I can't thank you enough for helping me put my roots down in one of the most vibrant and soulful communities in Brooklyn. 11 months later, I'm happier than ever and I feel so calm and peaceful in my home. Super grateful to have had your guidance in a very competitive market!

My wife and I were so happy we found Grace and Fouad. They helped us sell our Brooklyn house in…read moreadvance of a cross-country move. We felt immediately comfortable with them from our first call. They were informative, honest, up-front and friendly. Throughout the process they've been communicative and supportive (it's always a stressful experience) - and helped us position our house in the best possible way for a sale that we're incredibly satisfied with. They've behaved with a great combination of professionalism and kindness. And we told them that if/when we ever move back to New York we'll know exactly who to call to help us buy a home.

I cannot recommend Craig Paulson highly enough!…read more I was going through a very challenging personal situation when I started my apartment search, and Craig treated me with immense kindness, empathy, and respect from day one. He went above and beyond to show me a lovely apartment in Brooklyn--complete with a private backyard--owned by a wonderful mother-and-son landlord team. But what truly set Craig apart was his dedication: he was quick in responding to communications and stuck with me through the entire application process, guiding me through every detail until the keys were in my hand. His professionalism, patience, and genuine care turned a stressful time into a successful move. I am incredibly grateful for everything he did for me. If you need a real estate broker who is not only dedicated and sharp but truly cares about his clients as human beings, look no further than Craig Paulson!

We had the pleasure of working with Craig Paulson recently on an apartment search for my 21 year…read moreold daughter and friend. Craig was amazing. He spent a whole day with the girls on a search for the perfect apartment and neighborhood. They truly found it In the Upper West Side of Manhattan. The rental process was not easy but Craig stuck with it and did a ton of work behind the scenes to secure the property. The girls are so happy and so are the parents. Craig also made their day of apartment hunting super fun for them complete with a ride through the streets and park on City Bikes. I highly recommend Craig for any of your real estate needs.