Love this place. Organization is really important in hardware stores and this place accomplishes…read morethat. Any questions and the staff are ready to give knowledge on any product. Which is helpful for a layman like me when it comes to this stuff. Great selection and great service, with friendly owners that care about customers.

Nice place. Small, but well stocked with nice service. Great location if you don't want to drive…read moreall the way to the big box stores.

Just want to say they treat customers better than the big box stores. Often have hard to find…read morescrews and hardware. Not the best for power tools or the cheapest vs. the big boxes but local staff and much better at loading heavy stuff. If just need a few items, saves in gas normally over a trip in town even if cheaper elsewere. Also grocery store upstairs means you can often kill 2 birds with one stone too.

Really love this hardware store. Lots better than the big outlets. Staff that is not only helpful,…read morebut they know what they're talking about when they talk shop about plumbing, electrical, carpentry in general, etc. No winging it from a clerk. Good prices with diverse selection of tools and utility items. Go here. Trust me.

I bought a washer and dryer was told it would deliver on Thursday last week then the guys refused…read moreto deliver so they set up a delivery today Saturday 4/5/2024 Now they say they are t delivering first excuse was they need a small box truck and today they say a power line my trash man comes here no problem Now they want to reschedule to Monday but my driveway or power lines aren't going to be different They do not have their own delivery people and use a 3 rd party service These people are stupid and don't know how to drive it's pure laziness I paid for a delivery but now have to get someone to go get and then I paid for a install and now I have to have someone install I will never buy another thing from Kanawha city Lowe's or Lowe's in general

If you know what you want, Lowe's is a fine store. If you need assistance, you will not receive…read moreit. No one is routinely working the lumber area. Forget having anything cut, no one is around. The cutting station has not had a help button for years. Tonight, the men's room was a disaster. Rolls of toilet paper were thrown in the commodes. It looked like the restroom had not been properly cleaned for days.

Service is the BEST. The most helpful and friendliest…read moreemployees. It's like being at a candy store. . . You never want to leave. You can find anything that you want in the store.

Posted: 2-2-2026…read more Craftsman Pressure Washer not starting properly. Would start intermittently. The repair personnel went over the entire machine. Was getting a very "weak" spark. Part replaced. They also changed the oil, after contacting me that it needed to be done. Cost was very reasonable. Be advised: During peak season times, they are very busy. You will have to leave item and pick it up at a later date. I am very satisfied with their work ethics. Work done Oct. 2025. Dave DeLuca St. Albans, Wv

Locally owned feed store with many things to choose from. Things which you do not find in big box…read morestores. Great people who work there who are pleasant and ready to help you.

Best store in Charleston!!!! Staff is very accommodating and wonderful. They want their customers…read morehappy.

this location has propane!!! convently located and super helpful easy To find and great service !!!…read morewell worth the trip over there

From the owner: Retail store offering Propane delivery for home and commercial use, Pet Supplies, Feed, Seed, and…read moreHardware.

Always helpful and always friendly. Great customer service. Case in point. I lost a hex screw…read morefor my Briggs engine. The owner/operator took apart the mower and test fitted replacements until we found the correct one. The other local hardware store did not have anyone available to critically diagnose a solution. Kanawha Terrace Hardware did. I have brought all my small engine repair to them. This includes shaft replacement, blade sharpening, and now part replacement. Great little Shop that solve big problems for me.

I needed an item but wasn't sure of the size, so the clerk told me to buy two and return the one I…read moredon't need. I come back a few hours later and he refuses to refund me for the one I don't need. As far as I'm concerned they intentionally stole from me. I'll never shop here again and have made sure my friends and family will stay far away.