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    The Blake at Carnes Crossroads

    5.0 (1 review)
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    Ask the Community - The Blake at Carnes Crossroads

    The Village at Summerville

    The Village at Summerville

    4.4
    (5 reviews)
    4.3 mi

    I recently visited the Rehabilitation facility of the Village at Summerville. I am a pastor and was…read morevisiting one of my members who had a fall and was there for rehab. I asked for help to locate her room and the staff was so friendly and helpful. It was wonderful to see how well taken care of the residents were. I noticed great effort was given to provide an atmosphere where the residents felt included in social events and activities. I was very impressed with the cleanliness of the facility and how well it was maintained. I was given a tour of the property and the grounds were very well kept. I saw leisurely activities the residents could take part in, as well as spaces for family members to come and celebrate with them. Afterwards, I ate at one of their cafe's and really enjoyed the lunch. Everywhere I went, the staff was so friendly. It had the feel of being home. If I had to refer someone to a nursing/residential facility, this would be the place.

    This pertains specifically to the Rehabilitation facility of The Village at Summerville …read more.. The entire Rehab Team created a caring environment with an impeccably high standard of care, delivered with warmth to my mother when she was admitted after a fall. I was impressed by the Team's manners and compassion, something you rarely find these days. Not one of my questions or concerns went unanswered. The staff demonstrated total commitment into caring for my mother. There were specific individuals who offered exceptional dedication and outstanding professional performance, as well as compassion, understanding, and caring. The Village at Summerville is an institution unique in its compassion for its residents.

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    The Village at Summerville
    The Village at Summerville
    The Village at Summerville

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    Wildcat Senior Living

    Wildcat Senior Living

    5.0
    (3 reviews)
    5.9 mi

    Wildcat Caregiver Santiago Ramirez is an exceptional individual who truly goes above and beyond in…read morehis role at Wildcat. His compassion, patience, and genuine kindness are evident in every interaction. He treats residents with dignity and respect, always taking the time to listen, reassure, and ensure they feel safe and valued. Wildcat Senior Living center is definitely a special place where you know caregivers like Santiago will take great care of your loved one.

    I would like to commend this facility on its staff and the actual program itself. . Our mother came…read moreto Wildcat to the memory unit, and our family was very hesitant to pull her away from her life & all of us to have her in a more safe, controlled environment. Since having our mom at Wildcat since May 2023, the staff has gone above and beyond our expectations of having a loved one in a nursing facility. We would like to commend one of her caregivers, Shannon, for her attention to everything involving our moms personal care and needs. Shannon treats our mother as if she is her own mother. That speaks volumes about her as an employee. In addition, Linda, the activities coordinator, is an angel to your residents- she has a daily agenda of activities that keeps them engaged & smiling & full of life- lastly, the administrator, John, has greatly helped ease our anxieties and establish that all of our mom needs, concerns & day to day life routine is seamless and enjoyable. I think that when it comes to this point of everyone's life, this is an overlooked timeframe. It's the most important. It's the chapter of life that should be as enjoyable and loving as all the rest of your book. Wildcat is representing quality of life for our elderly and infirmed and we felt compelled to make that known to others. If you're seeking a clean, loving, active place for your loved one, I'm here to testify that we are blessed to have found that in Wildcat. And by the way, mom loves the home cooked meals!

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    Wildcat Senior Living
    Wildcat Senior Living
    Wildcat Senior Living

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    Harmony at Wescott

    Harmony at Wescott

    2.3
    (6 reviews)
    8.3 mi

    My family and I are grateful we found Harmony Square at Wescott. We toured many homes in two…read morecities and we were very impressed with Harmony -we found the right place for our Dad! Our dad was a resident until he passed away in April 2026. We visited most days and nights every week and saw kind care and peaceful settings most every visit. Holly, with housekeeping is so good with so many aspects of caring for the residents and families. We thank each caregiver who loved and cared for our dad! Barbara, Keenan, Tay, Savanna, Roxanne, April, Titiana, Destiny and if I've left off a name I apologize, were kind, patient and loving! We witnessed their compassion and care for our dad, every other resident! Dustin, the general manager was very helpful and considerate. When it came time to say our good-byes we were treated so beautifully, their love for our dad and our family was a blessing. We highly recommend this home if your loved one has a memory care need!

    Terrible experience here. Not staffed appropriately, memory…read morecare is a disaster. Unexplained lacerations and black eyes, no personal hygiene, father left in soaked depends. Zero house keeping. Mold in room. Dementia is a terrible disease and Harmony will squeeze the last bit of dignity out of its residents. DHEC needs to shut it down.

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    Harmony at Westcott-overflowing laundry
    Harmony at Westcott-overflowing laundry
    Harmony at Westcott  Dried urine on floor. Feces on couch.
    Harmony at Westcott Dried urine on floor. Feces on couch.
    Harmony Square courtyard path, always a joy!

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    Harmony Square courtyard path, always a joy!
    Benton House of West Ashley

    Benton House of West Ashley

    2.8
    (4 reviews)
    17.1 mi

    I love that this facility is one story, has large rooms and bathrooms, has a lot of outdoor space…read moreand is easy to navigate around. Many of the front line staff are very nice and truly care about the residents. That's the good stuff. Sadly, there's a revolving door especially among leadership positions. They lack weekend staffing esp at a management level. Issues go unresolved, communication is poor and issues aren't communicated in timely way. EVERYTHING went downhill once there was a change in ownership in September 2024. Food quality, options and portions, which had all been excellent, went downhill immediately. "Corporate" is terrible and as Ellen reported above, they are very hard to track down and will do everything they can to avoid fixing an issue once you do track them down. They overcharged my parents $24,000 over the course of 1 year. I had to birddog the bill monthly, was told monthly by front line staff that they know the bill is wrong but waiting on corporate to fix it, I ultimately stopped using autopay due to incorrect charges, etc. I pursued this for 1 year, making them aware of the overcharges monthly before ultimately moving my parents elsewhere. I was finally refunded the $24,000 3 months after my parents moved out but only after I essentially made it my full time job and my life's passion to not let them get away with the blatant dishonesty and thievery. The utter hypocrisy of a company being in the senior care business while blatantly stealing from their residents is disgusting and unforgivable. I will tell everyone I know to steer clear of this facility as long as Sonida Senior Living owns it.

    I placed my husband with Alzheimer's at the Addison West Ashley. The administration there is…read morebasically incompetent, there is no supervision on who enters, leaves the facility. There is supposed to be a manager on duty at all times, but on weekends the " manager" was often the chef (!) not visible in the facility, of course. Other "managers" were supposed to be there....where were they? I was looking for them, office was locked and closed. They had recommended that my husband be in assisted living, only later did I realize that is because they had an empty room to fill - he needed memory care, and he did not get the supervision or care he really needed. The administration over charged me twice, and when I complained they "explained" that invoices come from Corporate and they could not correct them (!!) When I asked for the number for Corporate I was told that he could not give it out! In fact, if you look on line, while there is a phone number listed for corporate, you get a recording and you never get a call back. When I removed my husband from that facility, the only contact the administration had is to try to convince me that I should move him to their memory care. Then two months after moving him, they sent me an incorrect bill in another man's name, overcharging again and threatening legal action. The care is sub-par, particularly the administration, and while there are staff that are caring and helpful, it is hard to make up for lack of competent leadership at the top.

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    Benton House of West Ashley
    Benton House of West Ashley
    Benton House of West Ashley

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    Benton House of West Ashley
    TerraBella Summerville

    TerraBella Summerville

    3.0
    (2 reviews)
    7.3 mi

    This by far is the best facility in Charleston SC and the surrounding areas from Miss Jane at the…read morefront in hospitality to Miss Lisa, the activities director this place is a 10 out of 10! I really enjoy interacting with the staff at this facility and I highly recommend it for your assisted-living And memory care needs. Kudos to the management team for a job well done!

    I took my husband Paul to Terra Bella in Summerville, SC for a two week respite from August…read more26-September 9, 2024 in which we paid $2,450 ($175 per day) in advance. I spoke to the nurse Wendy, and she assured us that she would distribute his medication. I spoke to my husband on August 28th, (the 3rd day), and he informed me that they missed 3 doses of his medication. I went to the facility on August 28th to give him his medication because I was concerned he would have a seizure! I spoke with Ricky Flynn, (Area Sales Director) concerning this issue and he assured me that it will be taken care of by the next morning, August 29th. In addition to Not giving my husband his medication, my husband stated they did NOT give him a shower as requested by me. He DID NOT receive a shower until August 29th (after his 4th day there), and I had to call and request that they give him a shower to get that done! When I visited my husband on August 30th, (the 5th day), my husband was soiled from food all over his clothing, AND he was sitting there with a soiled brief (Bowel Movement), so I cleaned my husband, packed his clothes and took him back home!! Prior to leaving, I left a text message to Ricky Flynn concerning these issues and told him I was taking my husband home because I was concerned for his safety and Terra Bella's lack of care towards him. I also informed him that I expect a refund of $1,575 for the days that was left on the contract due to Terra Bella's NEGLIGENCE pertaining to my husband. Terra Bella breached their contract by not providing the care that they agreed to but NOT executed! I spoke to Melissa Dozier, (Business Office Manager) on September 16, and she informed me that we would NOT get a refund because I broke the contract. However, Terra Bella breached the contract and NEGLECTED to provide the service they were compensated to do. Had they provided the adequate service, I would not have removed my husband. I am writing this review pertaining to my displeasure of the lack of services that was NOT provided to my husband while he was in Terra Bella's care. I paid for the days that he was there, even though he was NEGLECTED!! However, due to Their lack of service, they left me No alternative but to remove him from their facility!! Due to Terra Bella's lack of professionalism, they left me no alternative but to remove my husband for safety reasons. I am being forced to take legal actions to be compensated for the days my husband was not there due to Terra Bella's Negligence!! My husband was NEGLECTED and that was NOT okay with me. Terra BelIa breached the contract by NOT providing the service they agreed to! I DO NOT RECOMMEND ANYONE to take their loved ones to this place!! Shame on you Terra Bella!!!!

    The Blake at Carnes Crossroads - assistedliving - Updated July 2026

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