I ordered flowers from Teleflora for a family funeral and The Blossom Shop fulfilled the order. First of all, they delivered a "Serenity Bouquet" that looked nothing like the picture on the Teleflora Website! I was suppose to get a 22" diameter floral wreath, with 11 white Asiatic Lilies, 9 white roses, chrysanthemums and carnations, and displayed on a standing easel. Instead, I received a small wreath, with 3 Asiatic lilies and 5 roses and presented on a small table stand! AND the 3 asiatic lilies - 2 of them were mature petals that were translucent with tears and looked like they were dying. On the response card, I had requested that 5 names on the card and they typed out the card and left off the name of one of the senders! The arrangement looked pathetic with such little flowers - so embarrassing! The cost of this arrangement was $170. I called The Blossom Shop and she told me that the lilies were not open yet and they couldn't use them, so instead they substituted with carnations instead of lilies. I asked her " why would you substitute lilies with an inferior carnation flower" and she told me that they follow a pattern when making the wreath. Then I asked her why the wreath was on a table stand? And she stated that they don't have standing easels! Then I asked her why she would accept an order from Teleflora when they clearly were not capable of fulfilling the order? She couldn't respond and then she asked me " what do you want me to do?" I was so upset and angry since this serenity wreath was suppose to be displayed next to the coffin so I asked her to pick up the wreath and put more flowers in the wreath. They picked up the wreath and added more white roses and took out all the lilies and arrived on a standing easel ( wow- I guess they had one after all!) It was absolutely the worst flower arrangement but the service was starting and I had no time to have them re-do the arrangement. The photos will show the Teleflora Serenity Wreath that i was suppose to receive, and the before and after wreath. In the first arrangement, the lilies were torn and mature and were very sad looking. I will never recommend The Blossom Shop to anyone and I advised the funeral home to never use them. Complete amateurs and how do they stay in business???? read more

See all

If I could give them a zero I would I ordered $120 worth of flowers Thursday of last week hoping they would get to my mother before Mother's Day they were a day late the morning after Mother's Day I've been calling them all morning with no answer so I left a voicemail. They returned my call and notified me that my card was not processing through. When I checked my statement the money was taken off my card, and they notified me they would not be delivering the flowers. Completely ruined, my mothers whole Mother's Day. I would never do business with them again. read more

I have been too ill to leave the house, and ordered balloons to be delivered for my husband's birthday. I paid 50 bucks for three Mylar and four regular ballons. The balloons aren't even inflated all the way and already less than an hour later are laying horizontal. Additionally, apparently there is a shortage of ribbon, because the ribbons are so short that they can't stand up if they want to. I have been trying to use the local businesses during the pandemic whenever I can but this is truly crappy service. One star because they can be bothered to deliver, but don't waste your money here...I never will again, and neither will any person in the range of my voice. read more

I called from out of state and ordered flowers for my moms birthday and this company went above and beyond any expectations I had. They even helped me deliver my Mom's favorite pie for a very reasonable price, making her flower delivery so very special. They even added in some baby's breathe to her basket because I told them that she loved it. I would use them again in a heart beat. Their customer service and prices were so amazing!!! Delivery was right on time and I have a very happy Mama. I cant say enough, I am just completely happy and know that it was money well spent. read more

I live in Spokane and called three places here in Yakima. I wish I had just called this place first! The gentleman that took my order was very kind and happy to deliver to my mom. I wasn't expecting much because mind you, it was one day before Valentine's day. I told the guy what I wanted in general and he said "I'll make it pretty". The next day my mom called me and was SO HAPPY with her bouquet. She said it was absolutely gorgeous!! I just found my new go to florist shop when I'm stuck in Spokane and cant get to Yakima. Do yourself a favor and give this place a try!! read more