Interesting that I wrote a super long review of this apt complex on google and it doesn't appear.
I wouldn't recommend this apartment complex unless you have a lot of money to throw away. First, yes they are super nice and updated, and SOME of the staff is helpful. I actually did not have a good experience with Yvonne. Any time I went to the office she seemed to not want to be bothered or would huff and puff that the office was about to close in a half hour and she was trying to get out of there.
We had 300+ dollar electric bills and were in a 2 bedroom apartment. I have lived in a LOT of places around Indy including houses and have never had a bill that high in my life. We work full time so are not home during the day, and keep things at a moderate level, nothing extreme. On top of that during the winter the inside of our windows had ice forming. Yes, ICE on the INSIDE of the windows. I am not talking about some frost, I am talking about an inch of ice or more surrounding the opening on all windows and the sliding doors to the balcony.
Then, let's get into the black mold that formed on the inside of our apartment surrounding the windows as well due to the condensation on the inside of our apartment. I have many pictures to prove this.
The maintenance staff was great in coming out to clean this up for us, but this is a larger issue that needs resolved. It's unhealthy and not cost efficient. We had a newborn baby in the apt at the time.
When it came time to renew our lease or decide to move we had called the manager to discuss options. We were told our rent was going to be raised almost 200 dollars a month because when we had moved in we had a discounted rate. Seriously? First off NO ONE (Yvonne) told us we were moving in at a discounted rate. The rate sheet I saw for our apartment said nothing about a special or anything like that. i was quoted a price and that's what we paid. We were never told our rent would go up if we wanted to stay. Then we were also told sorry that they weren't going to even let us stay for what we currently paid because they have a wait list that's super long for people to get into 2 bedrooms and have no problem renting it out.
Well that's fabulous! Let good tenants who are quiet, respectful, pay on time, etc. leave without solving issues.
And... we are still waiting on our deposit check to be sent. We moved out the end of June and in the contract it states we would receive a check within 45 days. I have called the manager 2 times now with NO follow up. I had to take it upon myself to call Flaherty and Collins and magically they said a check was sent out yesterday.
Yes, it's a convenient location, and nice complex, but look elsewhere. read more