I moved with my employer to Idaho from California and came across Retreat at Silvercloud. Some of…read moremy co-workers had moved into the apartment end of this complex and had nothing, but good things to say about it. I decided to rent out a townhouse unit in the complex and lucked out with a corner unit. The office staff were always available to answer questions and walk me through the application process. The experience has been very personable as it felt like I had my own agent to assist me with applying for a townhouse as well as post-move in steps. The office staff, including Morgan and Josie, are very willing to please and meet, if not exceed, your expectations. The maintenance staff are equally as courteous delivering a new water filter for my refrigerator the very next day. The grounds are well kept and there's a family atmosphere present throughout the complex with a playground, several grass areas, and a lagoon style pool with spa. The complex is divided with an apartment side and a townhouse side. The entire complex is restful and quiet with only an occasional siren heard from State Street. There is a beautiful view of the Rocky Mountain foothills, which compliments the overall aesthetic of the apartment buildings and townhouses. I currently occupy a corner townhouse unit and I have heard nothing from my one connected neighbor proving the excellent build quality and soundproofing of the walls. The townhouse was in pristine condition when I first arrived and felt just as new as the day as it was built. At the time of this review, the unit was only 2-3 years old with only two previous tenants. In short, I love this complex and feel extremely lucky for finding it and the acquiring the townhouse unit that I have. I highly recommend giving this complex a look.

Bad experience. I went in looking for an apartment.. and eager to move at that. When I walked in a…read moregirl walked out of her office and saw me and said hello but then turned around and sat back at her desk. It was awkward... I was not sure if I should walk over there or...??? So I walked to her desk and she said what are you looking for? It was at this point I reached my hand across the desk and introduced myself to the girl slouched over her desk. Nonetheless, the grounds appeared nice so I was interested. She immediately tells me if you're looking for a 1 bedroom I don't have any. I smiled and said I'm looking for a 2 or 3 bedroom. She was very short and you could feel she just wanted to get back to eating her lunch or strolling through social media... whatever it was she was doing before I walked in. I was able to get her to show me an apartment and it looked great. I really liked it. To be honest though- if every time I have to deal with someone in the office and that's what it's like, I just won't move in. Icing on the cake? She never took my ID, info, phone number .. nothing. So if I'm interested in this place I'll have to be the one to call back. No thanks, these places are a dime a dozen and I'll go find another one.

Ive used them for 13 years or so. The portal helped with ease of rent paying and getting things…read morefixed if needed. A LOT better than the last time I dealt with a Boise management company!

Very easy to work with and prompt with repair requests. I would definitely recommend and rent from…read morethis Property Management again. -CB Ellis

I am excited to be able to be a part of the Park River Community the staff is awesome and take care…read moreof their residents. They treat the apartments like there own. I give the Park River Apartments five stars and the staff five plus stars.

The manager Christina is great and gets issues fixed quickly. Nice location on the river. Rent…read moreincludes a garage. Pet friendly dogs must be on a leash.

My husband and I have moved 18 times in 8 years (6 overseas for anyone wanting to keep track)! This…read moreis the best apartment we have EVER lived in. We lived in unit 417 (top floor, 3rd floor of apartments, 4th including the garage) for a year. It was a 1 bedroom, 1 bathroom, with loft, and a balcony that overlooked the river & the greenbelt. I would have lived here for another 3 years while we are in Boise if I could have stayed AND gotten my puppy (pets are grandfathered in but no new ones allowed). This place was extreamly quite and peaceful. The condo spec apartments made it so we hardly heard any noise, and the heat & AC was well retained (we lived through the dreaded 2016-2017 winter here and we were toasty warm and our bill was super low). Sonny, the manager was around a lot so you could bump into him and say hi or he was always available if we had a question or needed anything. The maintenance was done so incredibly fast it made my head spin. We had a light switch acting funny and when I told Sonny, he told me they would fix it later that day! Sonny is one of the nicest and happiest landlords/managers I have had the pleasure to rent from. The garage is gate access and has security cameras. They also have a night security guard patrol come through the property to prevent theft (generally of bikes locked in the garage), but that never happened in the year we were there. It was super safe & convenient to go right out the garage door and be on the greenbelt to work &/or school. I seriously can not recommend this place more. I loved living here so much and I am truly going to miss sitting on the balcony watching the people stroll by on the greenbelt with the Boise river as background noise!!

I have lived at Riverwalk apartments on Shoreline dr for 3 years. Absolutely the best move i ever…read moremade. Not only are we right on the river,(allowing us to walk and enjoy the fabulous scenery just outside our back door) but we are minutes from the freeway as well as downtown. To say I've been pleased with the accommodations, would be an understatement. The apartments are awesome, quite, well maintained and managed. The staff here is second to none. From Rachel in the front office ( who always has a smile and an upbeat personality) to Sonny , the manager and maintenance supervisor. These folks are quick to assist for any need. I have not had a problem that wasn't repaired the same day. They have an awesome team of helpers and assistants that always put the tenant first. I couldn't imagine living anywhere else. I absolutely love it here.

The staff here is exceptional. If you are looking for a sophisticated place to stay with many…read moreamenities, kind staff and clean newness within your home then look no further. Jaisha and Bri are most willing to help you secure a home through a seamless application process. These ladies removed the stress of finding a new place to live. Moving here was so easy. Each staff member made themselves available to help as needed which made moving here so welcoming and inviting. Look no further for a great place to live and thrive.

Disgraceful Management! DO NOT TRUST!…read more FYI: This is MY FIRST online Business Review ever and I'm in my 30's. I lived here for over 5 years. My Behavior as a Tenant: - Lived by myself (NO PETS!) - Only had my parents over when visiting - Always payed rent on time - 100% complaint free record via neighbors - I'm a Christian, so I'm not a big drinker (no party's) - Kept my place clean & respectable (AGAIN: NO PETS!) Kensington's Behavior (Upon Move-Out): - Assistant Manager told me my apartment looked "IN GOOD CONDITION" during my in-person move-out inspection (Never warned me of expecting any charges or not getting my deposit back). - A week or so later they ended up keeping my deposit and charged me over $700 for cleaning and so-called damages. ABSOLUTELY INSANE! - They charged me for a PET CLEANING ($380)! FLAT OUT BLAMED ME for a so-called PET stain they found UNDERNEATH the carpet after tearing up. THEY NEVER PROVED it was from me who HAS NO PETS! In Conclusion: - The current property managers of the Boise Kensington Apartments at North Pointe are not trustworthy!! Especially the CURRENT ASSISTANT MANAGER who is also very rude. - Important Advice: Take as many pictures & video you can of the condition of your place or management will take advantage of you upon move-out. With lawful permission, I would video your move-out inspection. Also, be upfront with them on camera and ask them to let you know what to expect in regard to getting your deposit back or any potential charges. Don't just be nice and friendly like I made the mistake of doing. Be polite, but firm enough to cover yourself.

I think these apartments are pretty cool. My ex wife lives in them. They are managed by Park Place…read moreProperty Management and as of Summer 2016 then run about $895/mo. Modern kitchen, over the stove microwave, come with a washet, druer, dishwasher and central air and heat. Park and picnic table and centrally located right off fairview within walking distance to a whole lot of places.

I noticed google did t have any reviews on the place so I tried making an appointment with someone…read morenamed George to come and check out the property to make a decision and see if it is up to my standards in the first place and he ghosted me . I tried maki f an appointment to come look at it and couldn't make it so I asked to reschedule and He wouldn't let me make an appointment to come see it . Bizzare .

Do not recommend these townhomes. My only question that I had upon signing our lease was "Do you…read moreanticipate having a parking issue here?" I was told no, however I should have just done the math myself, there is nearly enough parking spaces for residents alone especially considering that these homes are 2/3 bedrooms and are more than likely accommodating more than one vehicle per apartment. Management is working to clear the issue however it's not working at an efficient rate, parking passes were supposed to be put out shortly after moving in which was in June/July, we are in February and the permit's are supposedly going out tomorrow. There has been a bike parked in the same spot since October and has not moved an inch. Tenants are unhappy and I have no doubt that they have talked to Lori the manager, yet the issue has remained for 4 months now. I'm upset, and I know everyone else here is upset. When I ask about these issues I get short responses from the manager and I get it, she has a life but this is not how you keep tenants and definitely now how you want to run your business.

I have been living here for the past 5 months and its great. Brand new building, excellent staff,…read moreyear-round pool, gym, greenbelt. Best spot to live in the treasure valley for sure. -Sven Barrios

River Pointe has been an awesome to place. First off, the location is hard to beat. You're nestled…read moreright along the Boise river, with easy access to the bike path that can take you to either downtown or towards Eagle. The apartments themselves are very nice, and spacious. It's a very quite neighborhood with great neighbors and friendly people. The amenities are hard to beat with a year-round pool (heated in winter) and hot tub, along with service stations for your bike, grills and a fire pit. Management does a great job to make sure all amenities are operating as they should and keeping them available. The management team is very responsive, cordial and friendly when responding to any issues or maintenance needs, they also do their best to host weekly/monthly community events. I'd highly recommend living here if you currently live or are thinking of moving to the Boise area!

Would have loved to write a positive review on here but sadly the last year has been terrible from…read morethe apartment, laundry room, and actually being able to get a hold or talk to any management I would only recommend boulder creek apartments if you're trying to save a little money (don't get any apartment close to the road unless you have ur own home insurance if your apartment gets hit they won't compensate) few other negatives and positives but good luck

I have lived in this complex off and on for years now, and until a few months ago I wouldn't have…read moreeven entertained the idea of leaving a positive review, but in the last few months, Shawn and Summer have really turned this place around. Almost every concern I had about living in this complex was addressed immediately. Both cosmetic and infrastructural improvements were made immediately that we had been asking about for years, and for the first time in years, I actually was able to reach an individual during off-hours or the weekend who was ready and able to assist me. This NEVER happened before they arrived. Also (and this will resonate with anyone who has rented) these two individuals actually speak to you like a HUMAN, and not just treat you like you're a burden. Altogether, it has been a great experience in this complex since these individuals made massive strides in our neighborhood, making this a place we are actually proud to live. Should you see this review and some time has gone by, just be sure to inquire whether these individuals still manage and maintain the property, as i have had almost 10 different property managers and nearly 20 maintenance managers in the last few years here, and Summer and Shawn have been the best by far, but Table Rock has a bad habit of switching management multiple times a year, so definitely check first!