We've been using them for a property we own in Boise for the past three years and have found them to be outstanding. They have a list of local repair people that have provided reliable service at reasonable prices. Reading some of the reviews from tenants, my view is their complaints might have more to do with the owner of the property than with management. When we signed the contract, Wright Property Management clearly laid out what level of repairs they would perform and what needed prior approval from us. Perhaps the other owners were cheap and didn't grant approval but I've always felt that treating tenants fairly is a good business decision (less turnover!). And trust me, correctly fixing things like a small water leak quickly is way less expensive than having it morph into major water damage. read more

Property Owner I have 10yrs+ of experience owning multiple rental properties and working with property management companies. Frankly, the properties with WPM didn't perform at all. This property was a consistent outlier in my portfolio. Finally, I fired WPM. Kept the same tenants and used another management company. Same tenants, same property, new property manager. INSTANTLY all the mysterious tenant work requests disappeared. The fees disappeared and the costs for maintenance items became market reasonable. These issues with WPM lasted years! I consistently gave the benefit of the doubt. Something at WPM is Sketchy. read more

Used for about 3 years....rethink it. It started out well but multiple office turnovers and problems with owner led me to sell my properties. I was constantly being charged for items that should have been paid by the tenant and ridiculous quotes for anything. Not to mention unprofessionalism from the owner herself. Maybe if you are in town you would be treated better but being out of state you are at the mercy of the property manager and the team they have. Very unhappy after first six months or so.... read more

We highly recommend Wright Property Management! Their team is responsive and effective in managing the dozens of homes we have in the great Boise area. Highly recommend Wright Property Management to anyone needing residential property management! read more

Honestly, I was going to rate them 1-star but decided 2 stars due to some good qualities. I got so much to say but I'll condense it to the important points. I rented a short term rental that was being managed by Wright Property Management. The owner of the property advertised it on social media for a certain price. WPM had it listed as the same price on their website. Then when it was time to sign a contract, an extra $300/mo for utilities showed up. Wasn't as good of a deal but, whatever, we needed the place. The property we rented was in a good location. A little bit run down but a nice small house. However, it was filthy. They just tidy the place up but they definitely did not clean it. The few things I found: used coffee grinds that was left in the coffee maker. Mold was growing on it so god knows how long it's been there. We found dried dog feces under the bed of one of the rooms. The floor was ashy. The bathroom had mold. The washer smelled. There was heavy stains on one of the mattress (I'll get back to this later). There was weeds all over the property. We took pictures of it all. When we brought all of this up to WPM, their reply: "Thanks for letting us know!" They didn't do anything to rectify it. We end up spending a weekend cleaning the entire house up and it was in livable condition except for the mattress. Their communication sucks. They do send/receive texts which was convenient (why a California number?) but they never follow up with anything. They will respond to your questions within a few hours during business hours. But it will be up to you to follow up with them and constantly reach out to see if anything was done. The property probably was also used as an Airbnb. There was an information book that says people will be coming by to do maintenance care. However, according to the contract we were expected to be responsible for the care ourselves. The whole point of a short term furnished is that everything should be included, no? I reached out to them to clarify and they made it sound like they were going to take care of it. However, weeks went back I reached out to them for a third time and they sent me a passive aggressive reply asking "what does the contract say? Let's pull it up." And in typical fashion they didn't follow up. I end up pulling up all the weeds because I didn't want them pulling BS about us not taking care of the property. Lastly, one the mattress in the rental was heavily stained. It was covered by a mattress protector. The room smelled. Luckily the other two mattresses were fine. I asked for the mattress to be replaced. They had to ask the owner about it. Despite me following up once, they didn't get back to me until two weeks later saying the owner will be gracious enough to pay for a new mattress cover. Not a new mattress, just a cover. We would buy it and they'll comp us. So they are fine with us sleeping on the filthy mattress. It was such a slap in the face response that we didn't even respond it. We end up only using the room for storage. Of course, again, they never followed up. I decided there was no use in bringing up concerns to them. There was only two occasions that they did right. The heat went out and it was getting cold. We called and got their voicemail. During a holiday weekend, they got back to us and got a maintenance person to come out. Though maintenance person had to reschedule for two days later but did come and fix. Then the only positive left is that their deposit return process was really smooth. When we left, we log into their portal, give them our bank info, and they direct deposit the money into our account. It took two weeks from when we left but it was the smoothest security deposit return that I had. No checks needed. They did take out $300 as cleaning fee (which was laughable for how filthy the place was) but I didn't want to deal with them anymore and moved on. Overall, if you're going to stay at a property they managed, just don't expect much. Expect to do everything yourself. Also be mindful of all the 5-star reviews they have coming from property owners that only seem to have 1-2 reviews under their profiles. read more

if you are looking for a place to rent, you cannot go wrong with wright property management. They are professional, have great communication and are also so friendly and make you feel comfortable. I saw a few of their properties. They are all well taken care of super clean, move-in ready I am so excited to say that am in one of those properties now. read more

Very professional company with great employees. Responsive to tenant inquiries. They really do care about the well being of their tenants.

Really rude office staff. They take an us against them mentality and it seems designed to make the tenant feel like a serf. Really disappointed. read more

They kept telling us they were processing our applications and then told us not to call them again. For 3 days they wouldn't give us any answers, we're completely rude and unprofessional. Instead of handling things on the PHONE, they would rather email. But then don't answer your questions. I see the other reviews are the exact same. When I sent them an email complaining about how unprofessional they were, they dropped my application. when I called them out about the application fee they refunded it and told me they couldnt/wouldn't move forward with my application. How does that help? How does it help to turn people away who are perfectly capable of renting from them, who's credit scores were fine and the amount needed per month was exceeding? they didn't do anything to help us. They just shut us down. They are not at all who they claim to be. They need to get their crap together. read more

Wright property management is a joke! I have been renting from them for over 2 years now. And they never come to fix the simplest problem they always use the excuse I let management know. I've had to bug them for over 6 months to cut/trim a bush that was taking up our sidewalk. on their front door it says open from 10 a.m. to 5 p.m. which is a lie. I didn't choose this property management I was stuck with them because my previous landlord moved or sold the place to them and so now I am stuck with them. Like I said before please please do not rent from these people ever. They are worthless and have no idea on how to manage a property!! Run far away!! And please SPREAD THE WORD!! Our front door let's cold air in and so does the main living room window. The back sliding door is literally coming off the house. And they don't seam to care I have a four year old daughter and it's so cold in the house in the morning for her. This shows how much wright property Management doesn't care. They would rather have a family be cold then to fix the problems. They did 2 walkthroughs and in the past month and the only thing they have done is install some fire alarms and patch a small hole. And they are aware of the cold air coming into the house but fire alarms are more important than keeping a family warm. They also tried to evict us after we contacted them about fixing some very simple problems and the went behind out back and sent us a 30 day eviction after we have been great renters for over 4 year's. We have had to get our lawyers involved to cover our butts because wright property Management is very shady and doesn't care for the family's renting from them. All they care about is the money James and Cathy are the owners and need to learn how to run a property Management company. The girls in the office are very uneducated and obviously forgot how to do their jobs. This is the worst company to rent from please I warn you and your friends stay away and save your money not renting from wright property Management. They really need to learn the laws. So spread the word never rent from this company under any circumstances!!! Very unprofessional read more

Awesome experience. Had them manage a couple investment properties in Treasure valley for us and couldn't be happier. Zero issues for last 3 years and counting. Great advice on current local market values and more. read more

True professionals! I can't say enough about the team at Wright Property Management. I own a small apartment complex and sought out their services to manage my complex. The whole process from the start has been seamless. Until WPM I have never had a property management team that actually took the time to come out and do a walk through until partnering with Wright Property Management, their attention to detail and care for their clients is truly second to none. They are always very responsive to the tenants and have set my mind at ease with offering a  truly turn-key service. read more

5 stars plus plus plus! The best property management to work with. I'm an investor and working with Rachel (and her team) has been the best decision I have ever made. Highly recommend! Look no further. Thank you!! read more

30 years of experience in a finance career and 15 years of experience managing real estate this is by far the worst experience of my career and the first review. I feel I have a responsibility to warn the public of this company. This company failed to manage, oversee and properly communicate which resulted in two problems that has caused me harm as a property owner. They entered into contractual relations with vendors to perform service without my knowledge or approval, without the knowledge or approval of the tenant, as a result no one was aware theses services were being performed and no one had approved the financial liability the vendors created. Problem number two, there were safety issues in the home which they had knowledge of and did not inform myself and did not take the necessary steps to have the safety issues addressed. They failed to communicate, they failed to properly manage the property, they failed to oversee and clearly communicate with the tenant or myself. Please DO NOT USE THIS COMPANY read more

I rented through Wright Property for over a year and was way underwhelmed with their level of dedication to pretty much everything. When I reached out to report a leaky faucet, broken closet door or noisy neighbor, they pretty much completely ignored me unless I harassed them and even sometimes not even then. They keep wonky hours and never seem to be in the office when they say they will and just generally struck me as very unprofessional. Also, when I moved into the apartment it was not very clean at all, but still they kept part of my deposit when I moved out after I diligently scrubbed the entire place from top to bottom. The only upside? When I went in to pay rent they were perfectly friendly, but I wouldn't rent from them again, nor would I trust them with my property. read more

We own seven properties in Boise, Meridian and Kuna area. We have worked with Wright property management team for the last seven years. They know their stuff in every aspect of property management. They are so on top of what to charge in rent and what's going on with the market. Their team is so fantastic to work with they really go above and beyond!! read more

We have 2 house we rent out in Boise and Kuna and Wright Property Management has been our management office for the last 5+ years and we're very happy. Rachel is awesome to work with and just handles what we hired them to do, they have a great network and well respected in the Boise area. read more

Never again. We moved in and had to immediately replace a furnace filter because the maintenance guy was not actually doing walk throughs when tenants moved out. I actually had to get in touch with an attorney because I went without hot water for SIX WEEKS and then ended up having my water heater flood out in the middle of the night because it never got replaced like ALL SIX PLUMBERS told them it was going to need. My deposit return was mostly accurate but not really because I was charged for paint that peeled because the front windows were leaking so bad that my house was humid 24/7 (i have pictures of this) Nothing was ever fixed in a timely manner. All repairs that were done were half assed and unfinished so we had to finish. I actually had to go 2 weeks without an oven because of laziness. I pride myself on my rental references and this place has really gotten under my skin because I have NEVER been charged for damages. I rarely even ever get charged the cleaning fees because of how picky I am of move out cleaning Oh and apparently there are no rules about owners coming and inspecting every single thing that breaks before they will allow someone to replace it. One time they even brought their kids. read more

have been very dishonest, took over from another property company. Trying to tell me that I have to give them an email address. Between them and the last company they have been horrible. read more

I just moved to Boise from CA for work and WPM helped me find a great place!!! Great company to work with when trying to find the perfect apartment!!!! Kris is wonderful, would definitely recommended calling if you need help finding a place in Boise, ID. read more

Rachel is a pleasure to work with! I am a new home owner and live out of state and needed a reliable property management who I could trust. also wanted to rent the house out immediately. Rachel spoke to me at length on the phone, and I hired her on the spot. Exactly 3 DAYS LATER Rachel found us some high quality renters!!! If you are a homeowner, you must hire Wright Property Management, they are highly recommended by me!!! read more

Stay away! We rented with Wright Property Management for over a year and received terrible service and attention. They are crooks! Stay away! You do not want to rent from them, trust me. For those considering listing your rental property with them, they will take terrible care of your property. They are slum-lords. Do not trust this company with your investment property. read more

Been renting all my life and these guys/girls Might be the WORST renting experience I have ever delt with. These people are incompetent and WILL make living in any property hard. They rarely fix problems they only "patch" them so expect to see the fix it guy every month if you have a leak or repair. They do not maintain the outside look of their rentals so expect to do that yourself if you care about yard appeal and MOST IMPORTANTLY PLEASE TAKE PICTURES OF THE PLACE BEFORE YOU MOVE IN SO THEY CANT STEAL YOUR DEPOSIT ON PHONEY BS LIKE PAINT (when this is exactly how it was when I moved in. Asked for paint multiple times with no response) read more

Very dishonest and borderline fraudulent practices. They will bend over backwards to secure your lease and then work just as diligently to keep 100% of your deposit and attempt to charge you additionally. Renters beware and look elsewhere if at all possible! read more

This property management company is one of the best in downtown Boise. Been renting with them for almost a year. Staff has always been very friendly and welcoming when I go into the office! read more

Only giving 1 star because I can't give zero, or even negatives. This is by far the worst company I've Ever dealt with. Ever. The apartment ended up bug infested when a neighbor moved out and they did nothing about it for over a month. When I say bug infested I don't mean there were a bunch of annoying flys, no. Fucking bed bugs and these ass holes told me there was no problem for over a month. I got an actual exterminator, because they only had their maintenance guy, and sure enough, bed bugs. They refused to pay the exterminator because it was not through them. I ended my lease early to say the least and now I just want to tell everyone. If you use this garbage company, they WILL fuck you over. They tried to "collect back rent" when I terminated my lease. But I had all my receipts and proved I had none. Fuck these people. When they go out of business I'm gonna have a good laugh and throw a fucking party. Fuck this company. Fuck you to the owners. read more

very helpful finding a house and worked with us on the application processes.