Alicia, Karla, and Connor (please forgive me if I misspelled any of your names!) are WONDERFUL! I was having the worst day the first time I came in, and the products Alicia recommended have been literally life-changing for my skin. It's amazing what high quality products can do for your skin (and your feeling of self-worth!). Thank you so much to each of you for making me feel welcome! The Body Shop is lucky to have you! read more

The Body Shop - I've become one of "those" people who loves taking care of my skin, and it all started with Alicia at the body shop! - Skin Care Near Me - Tigard, Oregon

I happened to have a store team member greet me. She knew I was only there to browse, but I did ask her a couple questions about types of products she could show me. I was absolutely WOWED by this woman. By the end of the visit it was like we knew each other! She had me try a skin product I got excited about and bought. If I had more money with me that day, I would have bought more! She was the type of sales associate every company should be above and beyond PROUD to have, and it's a shame but I cannot remember her name. A great asset to this company) And I love my product so much that I will be back again to buy more. (Youth Serum) read more

I have been shopping at this store for years and have always enjoyed it. I have never had a complaint, other than the distance. When there was one that moved in to the Eugene mall, I was thrilled. I've always loved this location because the customer service has been excellent. It is each and every time I've gone in. I seriously can't recall having a bad experience in here. I used to buy a fair amount in here before the Eugene location came to be. I'd stock up every time I was in the area, or do Christmas shopping as well. I love the gift sets they have. The employees are knowledgeable and helpful. They have a rewards program that is amazing. It automatically gives you 10% off your entire purchase every time, plus when you reach a certain amount of points, free gifts and money off your purchases, plus a birthday gift as well. So it is definitely worth it. The store is always well organized and clean, which is wonderful. I despise messy stores where you can't find anything, which never happens here. They keep a good amount of products on hand, so if you're stocking up on things or buying a bunch due to a sale, they always have had everything I needed. Would I return to this store? Yep, again and again. I have yet to have a bad experience here. I just don't visit as often as I used to because there are now much closer locations to me. Review 143 of 2017. read more

They sold me some "try me" products. Staffs are nice and helpful. They seem to be knowledgeable about the products. They carefully informed us the pros and cons of each product line and all the deals available. However, when we checked out, we almost ended up to pay more than what we supposed to pay because they forgot to insert the promotion. Luckily, my math skill is on point. read more

Yikes! Don't shop here!!! Customer service is straight up catty. Don't try to smell anything (even the testers) or you'll get a snide correction from one of the employees. read more

I really enjoy this store ! I have very frizzy and tangly hair, and I have had it for my entire life. I've gone through so many hair products, but the banana hair mask is the first thing to really work. It detangles my hair and makes it smell good :) after trying that I moved onto the Shea hair mask, and it tamed my frizz within the first use ! Definitely a 5/5 :) read more

The staff is full of children basically. Having inappropriate conversations while in the middle of helping customers, seems like they are just whatever when it comes to customer servicing. The company's passion is amazing it's just this location is garbage. read more

Very good products especially for the price. A fun place to shop. The Body Shop has been a true active leader in the cruelty free products line! Always a happy place for me:) read more

walked into the body shop in the mall today. Picked up the mask I wanted right off the bat because it was in the front of the store. Then a lady walks up to me and demands I put on hand sanitizer. I told her I just put some on. She said she didn't care and ordered me to put it on as well as some lotion. I then was looking at a three piece mask set and the same lady (while she was with a customer!!) yelled at me across the store and said if I put something down after touching it to give it to her so she can sanitize. I was completely shocked with the way she was talking to me. I felt completely disrespected. I set down both of the items I was going to buy next to her and left the store. This was my first time going in to the store and trust me I will never be back. I think this lady was the manager she had brown hair and before she started talking to me was ordering around other employees while they were talking to customers. Would leave no stars but that's not an option. read more

I love this store. The have a reward system which makes shopping here sweeter. The store is very organized. the staff is friendly and helpful. The sales girl was very informative and was not pushy. I didn't feel pressured into buying stuff. Sales are neatly organized, you can tell what was on sale for what price. read more

Really missed this store when I lived in LA. While shopping in the mall I stopped in and they had a great deal going on..buy 3 get 3 free. The gentlemen working were very helpful with my questions. I was able to get some amazing items for a great deal! I will be back when we return to Oregon. read more

Great deal for buying five items and getting 50% off. I was able to get the help of the nice girl working there to get a gift. She made it easy and fun while shopping there. I wish my dates were the same way but then I would have to buy five to get the discount. read more