Plenty of parking. Friendly and nice staff. Clean. Nice bathrooms and rooms. Cannot beat the view…read more Only concern was the patio door was unlocked when first arrived and heat was off so the room was a freezer and concerned I was going to get hit over the head with a sock full of Pennys. But I loved it and will go back

Gorgeous hotel located right on the lake . The views are…read moregorgeous. Lovely honey soaps and creams. I love all the offerings of water sports available on the lake. An absolute dream and I look forward to returning soon!!

After spending a week at this hotel, I have many reasons why I would not recommend it…read more -The tub in our room did not drain properly, so we were standing in our own bathwater while showering. -There's no fan/vent in the bathroom. -The curtains do not open all the way, so you pay a premium for a lake view and cannot really enjoy half of it unless you sit right in front of it or go outside to an uncomfortable bench on a narrow balcony. -Most of the front desk staff was flat and unhelpful. -We asked the host to refill the black tea bags in the free tea/coffee area several times over the course of a few days-she would not do it and would only hand us 1 or 2 tea bags at a time. Is black tea too expensive and that's why the guests only get green tea?? (even though there was black tea days prior). We are paying $274 a night to be here for a week. That's a lot of money to pay to have to ask for black tea. -Very understaffed in the restaurant at night. I felt bad for the staff, they were trying so hard (except the host, she didn't try at all). -I talked to another guest who had lots of complaints and was on her FOURTH room because she kept having to switch due to issues. -The mini-fridge froze like half the food, (and no I did not put it in the freezer section). -Housekeeping was not prompt (would come around 3pm when we were back in the room to work remotely on a different time zone). -One of the self-service washing machines is SO loud you can literally hear it from 2 floors down. -The free kayaking is closed for the season while the other kayak rental in town is still operating...That was not clear when booking. The first day we were there, it was 85 degrees F and lots of people were out kayaking. It would have been nice to know that that wasn't going to be included. So overall, I would not recommend staying here. We wished we had stayed in Saranac Lake, but in Lake Placid there are plenty of other hotels with great views (and maybe the curtains would actually open all the way so you can see it).

Stayed here with my husband and pup for 3 nights. We had a great time and enjoyed our stay. The…read morehotel is older but in a great location. It does sit on top of a big hill which could be a challenge for some if they're wanting to walk everywhere. We enjoyed being able to walk everywhere with our pup. The breakfast buffet was surprisingly very good and had a nice variety of options including an omelette station. The gym had older equipment but good enough for a vacation workout. We were very happy with how dog friendly it was and would stay here again!

This place is in the middle of everything which is wonderful. The place it self is really nice and…read moreclean. The only two cons in my options is that there's no elevator or other way to get around if you have difficulty walking up stairs. Also, the bed have a topper which make the bed extremely uncomfortable.

How much we love this place! I feel like I don't want to say how fabulous it is so I can keep it to…read moremyself! We stayed the first time when I had an asthma attack from the hotel on top of the hill and had to get out and take a walk to breathe. I was looking up possible other hotels and saw the sign for the Haus. I found the number and called and Mr. Michael was amazing and was able to get me and my son a room! It was clean, pretty, and we had everything we needed and loved being right on Main Street. We were able to walk wherever we wanted and after we wanted to stay longer. Yulia the manager moved us to the room across the hall since ours was taken and we wanted to stay longer and ended up in number 10 for the past 2 nights. What bliss! The staff was amazing! They were available easily by text or phone and accommodated us with any need we had! Towels... change of sheets, cleaning. We went back again the following year, last year 2023 and stayed in another suite since the ones we wanted were not available but without fail, we loved everything about our stay! This time dad came along and he enjoyed it too. Needless to say, we look super forward to being there again this year! Third year in a row! Thank you!

Service: some of the most urgent and effective service I've ever received, rivals some premiere NYC…read morehotels. What is most impressive though is the employees seem genuinely proud to be here and happy to help. Troy delivered our room service from cottage (part of property but not in our building) came in 15 minutes and with a smile. April servicing the 6th floor housekeeping was available, attentive, and lovely. For those who dock their review over the 8% service charge #1 read your bill #2 these people are very good at what they do and deserve more than 8%. I constantly saw employees (non-invasively) cleaning and tidying; one time the elevator opened and one of the staff members in a black blazer was shining the interior elevator stainless steel features. Also impressive is how *every* team member from front desk, to spa, to pool technician, to house keeping, to managers, to wait staff, etc are all exceptional. Food: The View - restaurant attached to property was great for breakfast. Demir was also exceptional, and again seemed genuinely happy to be there. I appreciated how all members of the staff (maître d, owners, servers, busers) were equally present and eager to help. The Cottage - across the street, such a nice cozy spot out of the center of downtown, can really appreciate the view. Amenities: as I said to Tony in the pool/hottub I have no clue how they keep an indoor, warm, wet climate so clean. Zero mold. Zero rotting of the wood items. So impressive. Not a big indoor pool fan but as a mom, I appreciate the joy it brings to kids and families and what a great option to break up your day without needing to leave the property. Decor: the people reviewing negatively about the dated decor cracks me up. I agree there are some carpets and decor features that are dated and as someone who was here just for a wedding sure, not my favorite. But from my convos and observations the bulk of their clientele are repeat customers who adore the traditional and familiar decor. The really neat historic photos & memorabilia also clearly stamp that this IS the vibe they're going for. And nothing is "dated" that negatively impacts your experience; tv, windows, bathroom, kitchenettes, all updated. This place has so much history and families who value their traditions, I appreciate & respect that. And the lobby (here at Christmas time) is absolutely charming. One final note, I read reviews of this place before coming and the managers named 9000x to just tell them the feedback and they'll fix it. Then I checked in and there was a clear and easy to fill out review card. This place clearly wants to please and do right by their customers which I also really respect.

We could not have chosen a more romantic, classic, place to stay. Every detail was astonishing…read more Professional, friendly and capable staff. Exceptionally clean. We utilized nearly every aspect available; sauna, hot tub (jets weren't working but maintanrnceccamevprompltly snd did their best) pool, sat by the fire for coffee in one living room snd played checkers in the other one. Dined across the street in the more casual dinner option and had breakfast in the Inn. Admired ALL the antiques, art, plants and sculptures. We're it not raining, we surely would have visited each outdoor fire pit. We still managed a walk around the Lake, a walk to the Olympic museum and a nearby hike at Mt. Jo. EVERYTHING was perfect INCLUDING the surprise chocolate and champagne for our anniversary! Absolutely smitten.

I absolutely love this place!…read more I've been staying here for years and I'm so glad this hotel was given a timely makeover. The pool, the rooms, the gathering spaces, the adults only library - this hotel is gorgeous and welcoming. This is my favorite hotel in LP because of the proximity to the village, shops, restaurants, grocery stores, lake, spas, and more. I've worked in the area for years, and I'm glad that this place is updated now, making it a beautiful place to stay. I can't wait to come back again soon!

Not responsive to customer concerns- room had a plumbing problem- we asked to be compensated for…read morethe annoyance- they ignored us-

BEAUTIFUL Hampton Inn! It is the BEST Hampton Inn I've been to and I've been to many! Great view…read moreof Mirror Lake to sit by the window and enjoy a beverage. Lobby is gorgeous. There's plenty of seating in the dining area. It looks like a ski lodge. There a sofa in front of the fireplace with blankets and pillows. Rooms are clean. Housekeeping is wonderful. Front desk staff are top tier. Eddy and Webby were my personal favorites during my stay. There are staff constantly moping the floors throughout the hotel and elevators to dry the tracked in snow. I found breakfast to be okay; much better than other Hampton Inns. However, if the person responsible isn't maintaining the breakfast area, the waffle station gets really gross with batter everywhere. Some mornings items would be out and not stocked and was disappointing. Parking gets pretty crazy with all the snow banks. Cars take up more than one space and the handicap row gets really full. You do have to put a permit in your car during your stay. There is a FREE shuttle to and from Whiteface Mountain. I highly recommend this hotel and will return.

Everything about this hotel was great! Probably the best Hampton Inn that we have ever stayed at…read more(and we have stayed at over 100 Hampton Inns over the years)! The decor is perfect for a hotel in the Adirondack region; the location is fantastic right across from Mirror Lake and within a block from everything the downtown has to offer. We could walk to the Olympic Center in 5 minutes. Many rooms have balconies. Our balcony overlooked the lake and had views of the mountains, also. In the Great Room, a variety of newspapers, games, coloring books and even a kid's ukelele were available for use. Right across the street, there are tennis and pickleball courts and a playground. The breakfast was good with plenty of choices, and the views from the dining area couldn't have been better. There's even a cozy fireplace in the Great Room, a firepit and chairs on the patio overlooking the lake as well as Adirondack chairs facing the lake. A great place to enjoy the sunset with a glass of wine. All this, plus an indoor pool, fitness center and a super friendly staff. I highly recommend Hampton Inn Lake Placid.

We had a lovely suite, overlooking the pool on one side and olympic ski jumps and the mountains in…read morethe distance. On the other side! A very easy to walk into town. It is an old-fashioned motor lodge that has been updated. Our suite had everything we needed. Dishes, glasses, utensils, full kitchen, and comfortable living room. The whole resort was just as clean as it could be. The staff is friendly and accommodating. I wouldn't hesitate to recommend a stay here when you come to visit Lake Placid . The location is very central and for this reason is a little noisy compared to other accommodations further north of the village. that was to be expected, especially on the weekend of July 4! We could see the fireworks right from our front door, which was a real treat.

Clean rooms. Amazing views of the Adirondack mountains. Great customer service. Reasonable pricing…read more No complaints here! The location is also perfect for those who want to stay within walking distance from the main shopping/restaurant area, but also away from the noise and people.

It was breathtaking, a fantastic experience. Of course you have high expectations when going…read moresomewhere like this, but I did not expect the level of high quality details at every turn. For example, we didn't know there would be a birds of prey talk on Monday evening- we got to see owls and a hawk! My partner even got to hold an owl!! And I didn't expect the snowshoe trails to be as gorgeous and well maintained as they were, and we had a nice little map provided to us. I didn't expect the delicious Nespresso coffee maker in the room, or the bath salts for the tub. I didn't expect the prompt service at ever turn and to feel totally taken care of in our little cabin home. We simply have to plan a trip back. We want to visit in every different season, because I'm sure it has lots to offer in each! I'd definitely recommend. My only gripe is wishing the food were better, but its good enough. And the surroundings and accommodations make it well worth it overall. Bravo!

Excellent staff !!! Excellent location!!!…read moreNo television's No access to lower level rooms except through climbing 34 steps!! Food and drink excessively priced Tea $8.00 Glass of Wine $22.00 No work out room - no pool No dedicated concierge. In general an expensive disappointment. For a Lake Placid Experience I would try elsewhere For an Opal experience I would return to the Sagamore

This is a beautiful facility. The front desk staff is very welcoming and the maintenance gentleman…read morewe dealt with was extremely friendly. While we really liked this resort I would not necessarily recommend it those with physical challenges. There are actually 3 separate buildings that compromise the resort. The building we were in had a lot of stairs and no elevator. The "main" building interior is beautiful and there are man made waterfalls out front. The main building does have an elevator but the amenities, like pools, are pretty spaced out and require considerable walking. The room we stayed in beautiful with a wonderful view of the lake and mountains beyond. Of very special note: the Guest Services Manager- Ms Lia Collins- is a truly special person. She went beyond normal policy to help us out when unexpected circumstances caused us to cut our stay short. She treated us with caring and compassion- not just as customers. I highly recommend this hotel - aside from my accessibility comments. In my opinion- if accessibility is an issue for you- that you stay in the main building. Just be aware that there will be some walking. Overall a very nice place to stay!!

Our family of 4 stayed here for a long weekend. We chose the premium view which was great and…read moretotally worth the price. The room was clean and updated. The location of the hotel is great because it's right on the main drag so food and shopping is an easy walk. The main resort's outdoor pool is nice, love the 8 foot deep end. They also had some kid related activities which was a bonus and the free afternoon cookies were a big hit. The staff were great, very friendly and professional. The gym needs some love but it definitely gets the job done. We will definitely stay here again.

Stayed at the Lake Placid Best Western Adirondack Inn and overall had a really good experience. The…read morelocation is hard to beat -- directly across from the Olympic Center, which made walking around town and checking out everything super convenient. The rooms were clean and the hotel had a relaxed Adirondack feel to it. One thing I really appreciated was no crazy deposit hold on the credit card like a lot of hotels do now. Check-in was easy and the hotel staff were super cool and friendly the whole stay. A couple small downsides: there are no elevators, so carrying luggage upstairs can be a pain, and the AC in room 244 didn't work very well, especially at night. Other than that, it was a solid stay and I'd definitely consider coming back for the location and customer service alone.

We stayed here 4 nights in mid-September to explore the Adirondacks. It is an older property but…read moreit's quite charming, especially from the outside. There was a strong musty smell in the lobby, but it luckily did not carry into the very spacious breakfast room or our room, which was above the lobby. Our room had a view across the street to the Olympic Center. It had a king bed (very comfortable), with a couch and table/chairs. The shower was strong and had nice bath products. Be aware that the water is soft, which can mess with curly/wavy hair. The AC worked well. The breakfast had variety for the meat and eggs each day, but there were 4 kinds of bagels and no whole wheat bread or English muffins. The hotel's location was great for walking to restaurants in the evening. Mirror Lake, which is essentially out the back gate of the parking lot, has a very nice walking trail around it.