I made an appointment with Coco based on great reviews from a coworker. I was looking for a new…read morehairdresser as my last one made a mess out of my hair and left it damaged and feeling like straw. Coco listened to my concerns then suggested a new color and treatment plan. She took the time to get to know me while she was doing my hair and I really enjoyed our conversation as we were laughing often. I love the new color and cut and my hair feels so much smoother now. While she was styling my hair, she gave me tips on how to continue treating my hair and suggested several products and shampoos that would help maintain the health of my hair. I am so happy with my hair and would highly recommend Coco to anyone looking for a great hairdresser.

I went in to get my son's hair dyed platinum and spoke to an employee who told me "because of yalls…read moreethnicity and hair texture it wont take the first round". I was taken aback at her response as a simple, I don't know how to dye hair or the first dye wont achieve the blonde you're looking for would have sufficed. My son is Hispanic, hazel eyes and less than wavy hair. My grandmother was a cosmetologist in New York and she assured me you are taught how to treat and service all hair textures and clients. Perhaps that employee at Coco Hair Studio skipped class that day.

Amazing hairstylist! If you have a pixie haircut this is the person you should come to!! The last…read morelady I went to did a complete botch job to my hair but this completely made up for it!

I have been visiting Faith&Fava salon for about 2 months now and my hair has made a tremendous…read moreimprovement. No more dry and brittle ends for me! Ta'Nesha has worked with me to make my hair healthier than it has been in a while. I received the Keratin treatment a week before Easter On Easter Sunday it was pretty warm out and of course I was running around with the kids so I automatically assumed my hair was done for.... I went to the bathroom to put it up after the egg hunt and when I looked into the mirror I was in shock!!!!!! My hair was not frizzy, it was not puffy as a matter of fact it was still silky and straight. I was really amazed. If you're natural you know that heat and humidity usually means wear your hair up but not with the Keratin treatment. When wash day came back around my curls were slightly looser than before and I love it. Also the oil that she makes is off of the radar. I have been having issues with my edges thinning from pulling my braids up and down but within 3 weeks of using the oil as directed I have seen a difference. 10 out of 10 I highly recommend. Y'all book y'all appointments today, you won't regret it!

She been doing my hair for years. She take her time. And every time the quality been great.read more

The first experience was a good one. The second time a year later I purchased a voucher on Groupon,…read more made an appointment and received a confirmation email, and text. The was a charge from Runwaylookz Website for $15 to be applied to the balance of the services, however the services were already paid for on Groupon. That should have been my first red flag. I showed up and waited for 30 mins, called the number which was turned off. When I got a call back Christina said she had tried calling reschedule, but did not leave a message, or text, or email. She said she does not take a Groupon, which is fine but would not be refunding the $15 booking fee either. Instead I would have to come back on Saturday and double the amount of the Groupon. No thanks. I am 30 mins away and gas isn't cheap either, not to mention a lack of communication or consideration of clients time.

I called and got a appointment with Angela - had my hair cut and couldn't do anything with it…read more Been a while since going to hair stylist to get my hair done. Usually wearing braids. Angela was awesome from the customer service, to explaining to me about my hair, and what she wanted to do to my hair. Very professional. when I say I loved, loved my new look, I loved it and everyone I came across gave me a compliment. Thank you much. I found my new hair stylist. Thanks Angela

Okay - so in all fairness, it's been a long time since I've been in the salon environment. I…read moreprobably haven't visted a hair salon in about 3 years since I've been wearing the wash and curl look. And, as a woman of a certain age - I will tell you that I have very little patience for wasting 4 hours in a salon. I believe that time is valuable commodity that we can never get back. But, what the hell! We were on the eve of 2018. I wanted a new "do"! I decided to brave the storm and take the plunge into salon world. A friend of mine recommended this place to me - and let me tell ya - her hair is always flawless!! So of course, I was excited about my journey. But, when I arrived for my 1:30 appointment, the young lady who was doing my hair was chatting and looking at Instagram with her customers. It probably was a good 20 minutes before I was even acknowledged. So that was the beginning and it kinda went that way the entire time. There were only 2 other ladies ahead of me. It wasn't busy at all and, sadly, I didn't leave there until 5:30. It was a little ridiculous. My hair is "finger snap" short. So, it really shouldn't have taken any more than 2-3 hours. My stylist was nice enough though, but super chatty and not at all concerned about timeliness. I really liked the young lady who shampooed my hair and I loved the products they used. At the end of the day, the cost for my afternoon was $97, plus tip. Guys, there was so much to tell, but I'll spare you the details. My poor husband got an ear full!! Chuckle. That said, my main issues with this place were: 1) Time was NOT of the essence; and 2) They were a little unprofessional. I probably won't go back. I'm back on the grind - trying to find the best salon for me. And if not, back to the curls!!

Beverly brought my dead hair back to life. Her honest assessment and solution to restoring my…read moredamaged hair was amazing. I have been relaxer free for nearly 4 years and Beverly has made my transition a fantastic one. Friendly, professional, and tons of compliments is what you will get. My hubby adores my hair after each visit. She is my hair doctor/stylist for life!!

I was really nervous about having my hair done but I had read good reviews about Marina. I was…read morecutting off about 4 inches and adding highlights. I usually don't have good experiences with drastic changes. Marina is a very friendly person so it's easy to tell her what you want. She listened to everything that I had to say and offered suggestions. Very professional. I would recommend her to anyone that is interested in hair cuts and color because she really knows what she is doing and she is up to date on the current techniques. I love my new hair!!

I needed a hair cut right away as I realized that graduation photos were approaching fast! Not only…read morewas Marina able to fit me in on short notice, she provided wonderful service at a reasonable rate. She spent more time consulting in the beginning, asking about what was working (or not working) with my hair, than I think I've ever had. She also explained her products and made some specific, budget-friendly recommendations based on my hair texture (fine, but thick; wavy, sometimes curly). Finally, she asked if I wanted to dry my hair curly or straight--which is definitely a first! My hair was tamer and easier to style the next day for photos, and as my hair has fallen more into the cut in subsequent washes I have noticed that my hair is lighter and the curl pattern is more defined. I'd recommend her to anyone!

I'm sorry but I wouldn't give this place a one. I wrote the Better Business Bureau In reference to…read morethe owner Tia and she will not even respond to them. My next step is taking her to court. I want a total refund for my hair. I would not suggest going there as I went for consultations and stated I wanted human hair and I should of known when she tried to dye pieces to blonde as I requested they were a solid red. As she gave me synthetic hair versus human hair. She put so much weight to my thin pieces that I couldn't sleep for 4 nights. I went to another stylist and all she could say is WOW what a horrible job. As she placed the extensions in my hair, she would cut chunks out in different places so I have 2 inches here and 6 inches there. The results all right now my hair is too short to even have extensions. I have to wait several months for my hair to grow out due to her just chopping away at it so please think before you go to see her. I asked for a refund she told me her policy is no refunds for me to come back and she try to fix it. Well, how do you put your hair back on your head that's been cut off and I wouldn't dare let her touch my head after what I went through. She will not respond to anything you ask or say after her statement as she doesn't care about her customers as the money is the most important thing to her as it first I just tried to get the $900 for just placing the extensions in my head then when I found out it was synthetic hair at one of the other $500 also. Well, needless to say, I haven't seen a dime of it nor has she sent me back a reply to any emails I have sent like I said all I received was I did not give refunds so if that doesn't tell you what she's like then I don't know what else to say, but I definitely would not go back to Tia and I suggest you don't either. Pay the extra and get that excellent hair stylist as it has been a nightmare from day one. When she is subpoenaed to court, she will have to answer my questions then and refund the amount she charged as it was all under false pretenses, which is the total shame. Please if you have any questions, I will be more than happy to answer them for you before you book that appointment. And I hope any clients she has that she's done this to in the past will also come forward as she told me about a customer that every time she washed her hair she would cry, and I thought to myself what in the world, but I totally understand now trust me I had to wear my hair in a ball on the top of my head to keep the pressure off of my own hair so I could have some relief until I had the extensions taken out which cost me another $250. I will ask for the $250 in court to as this was the first time I've ever had a hair extensions Oh, she's ruined my chances of having any hair extensions anytime soon. I normally do not do reviews, but I could only think about the people that may consider going to her and hopefully they'll have a chance to read this first as I would never want this to happen to anyone else. Thank you and God bless you !

Amazing!!! I'm so happy after eight years of living in Richmond I finally found a stylist that I…read morelove! She is super talented, knowledgeable, and a great personality but above all excellent customer service, Tia did a great job on my hair I mean beyond what I expected and the prices are awesome. I can't wait to go back, this is how you keep customers coming back, with good work and great customer service. No offense to these new stylist but they lack any kind of personable customer service and decency that use to happen amongst stylist and their clients, I really got luck this time! Thanks Tia!