I've been going to Natural Elegance for years. Kisha cares about the health of my scalp and hair…read more She always provides excellent service in a professional, elegant atmosphere.

great customer service and style! Keisha is very…read moreknowledgeable about natural hair care. The location is great and good parking area. Salon is neat and clean. Service is prompt and professional

Tomorrow is my wedding day. I went to Alicia's for eyelash extensions. While I didn't love the…read morefinal product, I figured I just needed to get used to the look. Unfortunately 4 hours later, so many of the clustered lashes (I thought they were supposed to be individuals) had fallen out that I had bald spots on my lids. I frantically called the salon to see what could be done; I expected that since I'd paid $130 plus 20% tip a few hours ago, surely they would make this right, especially since I was less than 24 hours away from being a bride!! Instead I was told I could come back tomorrow for a $45 fee. I cannot express my level of disappointment. I will never return to this establishment.

I generally do not like getting my hair cut. I have some scars & lumps on my scalp that are just a…read morebit embarrassing to me, and it's always awkward to go to a new place & have to explain - usually in front of a packed salon - after the hairdresser loudly asks the equivalent of "what's up with that?" However, the time had come to get it done & while I love the place I usually get my hair cut, it's not worth it to make a special trip to Mechanicsville just for that. Anyway. Alicia's was recommended to me by my cousin (and had the highest Yelp rating of any salon near me). On arrival I was a little confused - the signage on the building simply says "A Salon & Day Spa." Since there were no other hair places in the area, I knew it had to be the place, but being a newcomer to the area, it was a bit confusing. The salon has a boutique area right up front with lots of shiny baubles for sale. I'm not terribly interested in things like that so I couldn't give you any specifics. The servuce area in the back seemed to have a lot of knick-knacks & the like scattered around, but it wasn't over the top. It also advertises & has areas set up for massages and mani/pedis (I will more than likely be going back to get my toes done soon), so you could ostensibly book a whole spa package for yourself if that's your thing. But I was here for a haircut. Amanda was my stylist, and after a consultation of what I wanted (I NEVER know what to do with my hair) and what she thought would be best, we began. About 30 minutes later, my hair was washed, conditioned, cut, dried, and styled, and it looked 100x better than it had before. During the prices Amanda showed me the products she was using and described what they were for, in case I wanted to go out & purchase them later. I was offered something to eat or drink several times. Best of all, Amanda assessed where the lumps & bumps on my scalp were & worked around them - without saying a word. I really appreciated that. The whole experience was relaxing & very pleasant. On check out, they have a printed calendar that describes a special that the salon runs for each day of the month (also available on their website). I also snagged a 20% off coupon for my first visit that knocked off about $8 from the cost (also on their website). All in all, a great first experience at a salon that I more than likely will be returning to.

I love the fact that they are open 24hrs. Odette fit me in last min and did a great job!read more

Last minute beautiful braids. I showed her the picture and she delivered. She was so sweet and I am…read moregrateful to have found my new RVA braider since my previous braider moved away.

Referrals are golden! Let me tell you about this "mane" event!! A friend told me about this little…read moresalon tucked away in a strip mall, and when I first saw it, I was like "Hmmm, I don't know...". It's not a fancy salon, no bells and whistles. I had been going to these "highfalutin" spas where they have lockers, cucumber water, pretentious décor and charge you and arm and a leg for a hairstyle. So, when I walked into this this simple space, with a vending machine and kind of funky vibe I wasn't sure what to expect. Well, the old adage "don't judge a book by it cover" certainly applies here! My stylist, Cristian, was super! He said the owner, Maribel, is Dominican, and he's from El Salvador. I loved the Latin music playing in the background and the warm but laid back atmosphere here. Then he went to work! Best shampoo I've ever had! While he have my locks a shearing, we talked and laughed like old friends. He used some unique techniques to give my hair lots of layers and volume! So when he was done, I felt exuberant! It was the most fresh cut I have had in 10 years. Those expensive showy salons left me feeling flat, but when I left Maribel's, I felt bouncy and elated. Cristian, where have you been all my life!? I bought some products, but no elaborate showcase here. My cut and products were less than I paid at other salons. I must say, I'm thankful for the friend that referred me! And I hope I've found my stylist for life! Side note, I'm no spring chicken, but when I went out to lunch right after my appointment, I got tons of compliments on my mane, one lady said I looked like a teenager! Haha!! Hey I'll take it!!

Maribel did an amazing job with my daughter's thick, unruly hair. She spent several hours dedicated…read moreto ensure the end result would be amazing. I am truly impressed with the service. Worth every penny!

This is a great shop! I was in town and needed my hair done quickly for an upcoming event…read more I stopped in on Saturday morning. And the process couldn't have been easier! I signed in, Ruth called me to the back and in no time I was in the under the dryer and then in her chair. She's definitely focused on healthy hair! I couldn't believe how nice my hair looked and felt when I left! I was very pleased!!! When I'm in town again, I'd definitely stop by here!

Today was my first time visiting this salon. The shop is very clean and the two women who were…read morethere when I came in were both friendly, courteous and professional. The service was excellent!! Great hair care and tips on how to obtain and maintain a heathy head of hair. Their prices are very reasonable. And when you ask to have your hair trimmed, that's exactly what the hair stylist did, trim!! Excellent!!! Pleasant surprises all the way around. I will definitely be going back, hopefully on a regular bases. It's now 5 months I've been coming here. Never disappointed on the professional and courteous service. The shop is always very clean, the prices are very reasonable and again the staff and service, hair care is outstanding!! I'm very very pleased and satisfied with the care, service, and professionalism!!

I don't let just anyone style my hair and I've always kept a basic long look for fear of paying for…read morea pricy and undesirable cut. Clair changed that whole perspective and I am now obsessed with this long bob that she perfected. I've only gone twice now, but each appointment I left feeling so confident and more aware of my hair thanks to Clair. Super adorable, the pictures are after a wash, cut, style and brow waxing. 10/10, 100%, two very large thumbs up.

Woohoo!! I cannot tell you how much I love Jude! She is a true stylist who knows hair, haircuts and…read morecolor. I went to her feeling like an old hag and left feeling like a swanky lady. Thanks so much Jude, I am so grateful for you

I had a very disappointing experience here. The owner herself cut my hair, but kept stopping…read moremid-cut to chat with other clients and assist her staff. All of these interruptions led to the worst haircut I've ever received. My layers are completely uneven - the left side is not symmetrical to the right, and it became glaringly obvious once I washed and styled it myself at home. I expected far better professionalism and focus from someone in charge. Unfortunately, I won't be returning. (I arrived with washed wet hair so the price is for Haircut & Blow Drying $78 total after tip).

Super friendly! They do a great job! And the salon is very clean and they are on time with or…read morewithout an appointment.

Kim is great!! She is especially great for asian hair. She cut beautiful layers and gave me super…read morecute side bangs. So far, in the 10 years I've lived in richmond, Kim has been the only good hair stylist that has given me a nice haircut that truly suits me. She is also super sweet and friendly!! Im definitely going back. This is going to be my go-to regular hair salon!

Not suitable for people with curly hair. I came in with permanent straight hair that's has my…read morenatural curls from the roots and when requested how much a wash and blowout be since the website said $25+ the lady said $50 because my hair is thick. I honestly don't consider my hair is thick it's just curly from the roots... I didn't have the heart to argue so I accepted it. An older lady washed my hair and then started to just dry my hair with an old blowdryer (barely any heat) then was going to use a straighter to straighten my hair. I was shocked, I never had experienced a salon that would used an iron straightener when requesting a blowout. The lady was not doing a great job and I requested to just pay for the wash and leave if this is not what expected. When I sad I don't want an iron straightening process because it oils my hair quick I just what a blowout the response was "how fast?". Eventually someone else started to air dry my hair without user a roller brush and just basically applying heat. I was so disappointed because I could have done this at home with my own Dyson. Total waste of my time and unprofessional with curly hair roots (not even full hair). I did end up paying $45. The smells of the place was so strong. Such a waste of self care day, I felt I was getting more dissatisfaction with everything.