The hospitality is great…read more I specifically said I don't like shags, mullets, or anything on trend now. I asked for light airy layers and I got a damn shag/mullet like cut. I have no idea how to style this mess.

Please take your business anywhere other than here. They botched my wife's hair and when she asked…read morefor another stylist to make it right, the owner flat out refused. She literally told me she doesn't care about her as a customer and hung up on me, despite her going to this salon for several years. Don't think I've ever encountered a business owner that rude or with that little empathy. Do yourself a favor and take your business elsewhere.

Joshua is an amazing hairstylist/artist! He listened to my hairstyle desires with photo…read moreinspirations and gave me the most exquisite haircut and color highlights ever! It was also nice meeting Andrew, who was absolutely delightful over the phone and in person! I look forward to my next visit with Joshua in May! Peace and Gratitude, Robin

This was my first time here and I couldn't have loved the studio or Joy more. She gave me a…read more haircut and helped me find a good texture spray. Office staff is great + free parking behind the shop. Haircuts run around $60. Will def be back!! Ps there's a cute coffee shop right next to the salon!

From up-dos to kids....Meghan Cunningham can do it all. She takes the extra time to get to know her…read moreclient, no matter the age or gender before starting her work. You can't ask for a better stylist. She did the hair for my wedding and I would recommend her to anyone. She listens and understands what you want and if you don't know she will ask you questions and try to help you figure it out. I've been to places where I felt the stylist was more interested in what they wanted vs. listening to me and what I want. For those of you with long hair, don't be afraid of Meghan. She will not force you to think about cutting it short or adding something you didn't want. If you say, I just want a trim, then that's what you get. She may ask you a question like have you ever thought about an angle here or layer there but no pressure. Her dialogue is very calming and she truly cares about her clients the way she would about her family. She has also cuts my husbands hair and he has only had two people in his 31 years of life cut his hair. Meghan is the only one he trusts. Big bonus she is excellent with kids! She cut my one year old nephews hair and she did an amazing job. If someone can get a kid to cooperate and has that kind of patience, they can do anything!

I saw Meghan & asked her to give me an edgy Rock n' Roll cut with high-lites & low-lites. Boy did…read moreshe deliver! I looked so cool when I walked out. She gave me just what I wanted & I loved how affordable the prices were. It is a small town salon with a welcoming & homey feeling.

I walked into this Salon last week on a whim. My hair was very long with an undercut that I was…read moretrying to grow out. Andrew was available and after showing him some photos on Pinterest of what I wanted to achieve, he gave me the most incredible cut I have ever had. He cut my hair into my curls and waves and it is effortless. I have had so many compliments, even from my husband who adored my long hair. I live in Williamsburg, over an hour away, but I think I found my new hair salon and hair stylist. He listened to me, made suggestions and was easy to talk to. My only regret was not donating my hair. Thank you Andrew.

Called from the United States for an appointment and was well accommodated. Needed a blow out and…read morewas pleasantly impressed. They took their time and loved the way it looked.

Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!read more

been getting my hair cut here for over 3 years now, never had any problems. one day i was running…read morelike 10 minutes late. when i was about to arrive, they called me saying that im going to have to reschedule with no refund. thats $80+ they wanted to take. i told them that im parking outside right now and i really cant afford to pay twice. she told me she'll ask my stylist if he might be able to fit me in. he said its fine. i came in and he got the cut done in like 20 minutes. next time i tried to schedule, i got a text saying im banned from their services. i emailed the owner saying im a long-time customer, asking why i was banned. she refused to give me a reason why, and told me to never contact them again. i guess here you either get your money stolen for being late or get banned idk

I have never been disappointed coming to this salon. The staff is friendly and professional. The…read moresalon has always been clean and tidy. Megan is a very talented stylist. Patient with children and an all around EXCELLENT stylist. I have had the pleasure of having Mary tend to my hair needs. She is professional and treats you with a very personable touch! She takes the time to talk to you about your hair needs and delivers the best service. She takes her time and never makes you feel rushed. I live 45 minutes away and can easily go to a closer salon, but am willing to make the trek to come see this Fantastic Sams.

At this appointment,Mary brought a puppy to the salon. On other appointments Mary would bring other…read moredogs. Very uncomfortable for me as I don't like dogs coming over to me. A bit too much attention was necessary for the dogs during my appointment Last hairstyle was quickly cut! My hair was to be layered, looked like rows of layers, not styled correctly. I will not be returning.

I was severely overdue a trim and didn't want anything fussy. My kids and husband typically go to…read morethe Libbie location, but they had significant wait times. I did online check-in at the Tuckahoe location and Alexis greeted me by name at the door. She was very friendly, and eager to take my split ends and make my hair look healthy again. In the few minutes I spent in her chair, she trimmed my hair and even took the time to flat iron it. I will certainly be back and have already set a reminder in my calendar for 6 weeks to see Alexis again for a trim. Great experience!

This was my third attempt to find someone who provides the kind of cut requested. Erica did a…read morefabulous job.... Thank you!

I would give Parlor 10 stars if I could . My son and I have both been going to Parlor for four…read moreyears. The quality of the cuts and color provided at Parlor are unmatched. Aside from the incredible quality of service provided, it is an absolute delight to walk through the front doors. The Mavens at Parlor make you feel like family. Their recent move to 22nd and Main changed the scenery but not the vibe. My son and I both look forward to our visits. They, along with their sweet pups who frequent the salon, have created an inclusive and affirming space while authentically stating that they "are not for everyone.**" Their website statement: "Parlor is a warm, welcoming, come-as-you-are salon. We have a zero-tolerance policy with offensive or harassing language and behavior from anyone, staff or clientele. Any persons participating in such actions will be asked to leave immediately." If you are looking for amazing hair services, along with an amazing community of people, this is the place for you.

After seeing the amazing cuts and reviews for this salon, as a newcomer to Richmond I was excited…read moreto get a rad cut here. Something went seriously awry for me. Maybe I have lost the ability to communicate effectively. Maybe we entered another dimension of reality and I will wake up soon. This is a hair nightmare. I first had my hair cut from a stylist that was recommended by the receptionist as amazing at texture. I mentioned to her that I was growing my hair out a bit. I ended up with a thick, chunky cut that was, frankly, bad. I called and asked if someone else could fix it. I was slotted in with the owner. She was not happy that my statement that I was having fun getting my edgy, highly texturized short hair just a bit longer was not honored, as my hair was significantly shorter than when I first came in. I stressed that I wanted a soft, super texturized haircut with lot of tendrils and such. The owner has a gorgeous cut, with tons of soft texture, much like what I was looking for. For a reason that I cannot fathom, she cut most of my hair off the back of my head almost to the scalp. She kept going up the back of my head with the comb and scissors and I could not figure out why. Now, looking at it at home, I guess I know why...there are little patches in this very short hair that are sticking straight out, which she was clearly trying to fix. It's like a series of harsh chop marks with a slightly longer patch in the middle. It looks absolutely bizarre and awful. It's also cut super short where I have a natural cowlick, so it legit looks like I have a bald spot back there. I cannot understand why she cut my hair so very, very short, even though we had discussed repeatedly that I was growing it a bit. I am pretty fearless with my hair, and it takes a lot to rattle me. I left the salon shaking, got in my car and had a panic attack, and now looking at the back, am wondering how it will even be possible to fix this. I am guessing someone will have to pretty much shave the back of my head. Everyone in there had the most amazing haircuts. Next level cool. Beautiful salon with the nicest people. I'm absolutely gutted. I want my long twirls and funky tendrils back. It will take a year to get back to where I was. And yes, I will admit that when I woke up this morning and felt my hair and looked in the mirror, I couldn't stop myself from crying. First world problems, I know I know, I don't want to be the woman who cries over her hair, ugh, but what in the actual blank happened here?!