If you buy the joints you are getting scammed. This is what the 1 gram joints look like. Try to…read moreavoid this place.

atms don't work and no loyalty program. Avoid. Much better options within walking distanceread more

Great Budtenders and a really good selection of products! Always super friendly and helpful!read more

Clean dispensary, super chill atmosphere, good selection of product available, nice spot in the…read moredowntown area

I really like the employee named Lee at the prospect dispensary. I'm easily confused and anxious…read morebut Lee's patience and kindness is truly appreciated!

Ignore the low star reviews, this place was great!…read more The staff were super helpful, answered all my questions, gave me some solid recommendations in my target price range. Prices (deals, etc) were pretty solid compared to other states with more recent rec legalization. I'd say quite a bit lower than anywhere else I've been a year into legalization. Plenty of $100 halfs and a few ounces around there too. Pre-rolls were a bit on the pricier side, but what you gonna do

lemme just say that it's the cutest place, super laid back with comfy couches in waiting area. The…read morestaff is friendly and understanding. Make sure u park across the street diagonally in the free parking garage or u WILL get a parking ticket- (may or may not be speaking from personal experience LOL) ohhh also, THEIR DISCOUNTS STACKKKKKKKK!!! Rack em up, rack em up!!

Bright, clean, open space. Friendly employees. No mention of sales on website but when I arrived…read morethey had a discount on BR brand products. Unsure how anyone would know about that, but they do have an email subscription available.

Stopped in on my way home yesterday, staff was SUPER friendly. Clean store layout with a huge…read moreselection. Got a small amount of D8 flower and some vape carts, and on the way out, the employee (owner possibly?) grabbed a D8 pre-roll off the shelf and gave it to me at no charge as a thank you for my business, telling me i just had to try it as its a new product and super high quality. Came home and lit up said pre-roll and felt amazing the rest of the night! Cannot recommend this place enough, and i will DEFINITELY be returning. If you live in or near the westside of cleveland, and are looking for some nice priced legal THC or CBD, definitely give this place a go!

Owner is a scammer. Products are not legit either. All their glass is from alibaba. I would stay…read moreaway.

Horrible, plain horrible. Wife was looking into this with a rare form of Sickle cell anemia. After…read morepaying $250 and multiple scheduled call changes the doctor finally calls to tell her that her form of anemia does not qualify. Then refers to another doctor, if we pay more to get medical records, because 'anyone can qualify for PTSD'. Been over 30 days and nothing has moved with us calling and trying to get a refund on our initial payment. We saved all our text message conversations over the month and even recorded our interaction with the 'Senior Manager' who apparently has nobody that she reports to and refused to give a number to call for anyone else. All we wanted was to get our money back after a one question interview with their doctor who basically said that he couldn't help, give more cash and talk to this guy. All we want is out, we don't want to move forward, and we don't want to deal with them again. They have refused to give a refund. When pressed they offered $50 off the additional $99 they wanted to refer to the other doctor. When we told them we have no faith in their doctor and no longer wanted to proceed they refused the refund completely. My wife even tried to reason with her after they talked through specifics. When they flat out refused any refund my wife went so far as to say she would continue if they waived the $99 fee instead of taking $50 off. Offering that the senior manager refused both the refund and waiving the fee. All these people do is read off a script and do not listen to you. Half the time we spoke they came back repeating what they had said the moment before you spoke. Still wanting that refund and nothing to do with them. Until then, I will continue to spread the word of my experience with them across every platform I can. If anyone has any suggested placed I can put this warning to people, please share. Everyone else, have a great day

If you have never been here you're not going to believe your navigation when it says "turn here." I…read moreignored the advice three times. Unless you know, this place is nightmare to find. Even once you park and get to the door you still have reservations. A WEED DISPENSARY SHOULDN'T REQUIRE MAGELLAN TO FIND IT! That said the guy who helped me was super knowledgeable. I was impressed. Dude's a Bonafied Weedologist PhD.

i used to go here (rise madison) but i recently witnessed a disgusting altercation, and i will…read morenever be giving them my money again! so i ordered ahead, so i could have my medicinal order ready to pickup. when i walked in, there was a line for non medical, all the way to the door. the two people working at the registers were yapping away seemingly oblivious to the line of people annoyingly sighing as this went on. finally! both finished but the girl just walked away! a few minutes later she finally comes back out and starts helping me next, but these people have been here a while, and the old man whos next up voices his complaint. now this is what really boils my piss. the customer has a valid complaint. this girl and her supporting staff all turned on the guy just for complaining!!! not, "oh were sorry, were just busy" striaght up bullying. she stopped working on my order to walk over and start picking at this old guy, firing f bombs and attempting to now take the mans meds he was in the middle of purchasing!!! her:"youre triggering me, so you know what?" and then she begins trying to take back his meds. shes not a real person now, shes a standard reddit mod. and that was all i could take. shes triggered??? she's triggering me!!! i told her to shut up and do her job, because her unprofessional behaviour is triggering me!!!!! im sorry but you dont get to pick on someone and play keep away with their medication, just because they correctly complain about you taking forever chatting with people!!!! his complaint was valid. this girl and the other staff, the blue haired door girl, and the two others behind the counter all chimed in to bully this old man, and then me for calling them on their unprofessionalism. they clearly have no idea how to act professionally. this is not how you treat customers. **also right after this i went right to another dispensary and got a better deal! so thanks you saved me some money despite your unprofessional verbal assault. then they all meetooed me out. turned away my order. needless to say ill never be returning. the fact that your employees antagonize and then turn away patients and customers makes this the worst dispensary i've ever seen. they could have said oh sorry, were just busy in back too, and opened an extra register, de-escalating and got people moving on, but they said eff you and got offended by their own incompetence, doubled down on dumb and started picking on an old man. these folks are just sadistic bullies. its disgusting. its now apparent these people are all cancel culture nutjobs. they'll destroy this like they do everything else. i have popcorn. so dont give these woketards one cent of your money!!!! they are cancel culture sadists and they deserve nothing for thier rotten attitude towards customers and their customers' time. you dont get to bully an old man and hold his meds hostage as a game of "keep away" for your cruel sadistic jollies, and all because he rightfully pointed out that you were failing. folks, never give your money to people who hate you.

Ohio Marijuana Card is still providing excellent service. For more concrete details about my…read moreinitial visit, see below on my first review. My recent state renewal process was very seamless and I'm still pleased with how they run operations here. I really appreciated during COVID that they offer telemedicine appointments for renewal. Renewal just required a simple form online and a video call with a doctor. On the day of, my appointment was running late. I called the provided number in the virtual waiting room, and the gal who answered was very helpful and prioritized me as next in line. I'm not sure if they forgot about me or were just understaffed, but I appreciated that she prioritized me during my busy work day. Quite literally, my appointment lasted five minutes. I really value that Ohio Marijuana Card doesn't make you jump through excessive hoops or have an unclear process. Chronic pain should always be taken seriously and OMM gets that you don't want to be buried in an unclear process. Just be patient, fill out the forms they send you, and everything will work out just fine!

The appointment went great but followup is terrible. I paid for lamenated card,have called 3 times…read morejust getting run around since. Was told mailed 2 weeks ago nothing. Had. In August.​