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ARCannabisClinic - Cleveland

ARCannabisClinic - Cleveland

1.0(1 review)
0.7 miNortheast District

Horrible, plain horrible. Wife was looking into this with a rare form of Sickle cell anemia. After…read morepaying $250 and multiple scheduled call changes the doctor finally calls to tell her that her form of anemia does not qualify. Then refers to another doctor, if we pay more to get medical records, because 'anyone can qualify for PTSD'. Been over 30 days and nothing has moved with us calling and trying to get a refund on our initial payment. We saved all our text message conversations over the month and even recorded our interaction with the 'Senior Manager' who apparently has nobody that she reports to and refused to give a number to call for anyone else. All we wanted was to get our money back after a one question interview with their doctor who basically said that he couldn't help, give more cash and talk to this guy. All we want is out, we don't want to move forward, and we don't want to deal with them again. They have refused to give a refund. When pressed they offered $50 off the additional $99 they wanted to refer to the other doctor. When we told them we have no faith in their doctor and no longer wanted to proceed they refused the refund completely. My wife even tried to reason with her after they talked through specifics. When they flat out refused any refund my wife went so far as to say she would continue if they waived the $99 fee instead of taking $50 off. Offering that the senior manager refused both the refund and waiving the fee. All these people do is read off a script and do not listen to you. Half the time we spoke they came back repeating what they had said the moment before you spoke. Still wanting that refund and nothing to do with them. Until then, I will continue to spread the word of my experience with them across every platform I can. If anyone has any suggested placed I can put this warning to people, please share. Everyone else, have a great day

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