I've stayed at just about every hotel in Portsmouth over the years and this is my favorite. The…read morestaff are extremely friendly, welcoming, and helpful at every opportunity they can. The lobby and breakfast room are always kept super clean and modern and the rooms overall are great too. Excellent location, right downtown on a cute street. Highly recommend.

Room was Amazing and the Beds were Comfy... came down for breakfast and NEVER IN MY LIFE SAW…read moreCINNAMON WAFFLE BATTER..... Was Very Freaken Good Would come back again Gotta make it by 7am to have the breakfast bar downstairs just incase.... 7am to i think 11am is what the card said when we checked in From Baltimore MD to New Hampishire for a few days.... so i crossed 8 states and this was the last hotel i'd be staying in at the end of my trip Service was Friendly... and have a Great Sense of Humor....

Wouldn't stay here again if you paid me. Thermostat won't go below 68 and zero air circulation…read more Terrible nights sleep and overall poor experience. Heard several people complaining and management didn't seem to care.

My husband and I have stayed many times over 20 years. In the past always enjoyed the amazing spa…read moreservices, the ambiance and food. This trip began with a very disapointing massage, could not wait for it to be over! The spa area is tired and could be cleaner.A lovely dinner followed good food and our server, Ethan was great! Upon going to bed as I pulled back the sheets, I discovered bugs and human hair. The whole room was dirty. Bugs and hair in my bed,ABSOLUTELY repulsive! ( happy birthday to me)! Management made some monetary concessions, but not to our satasfaction. We should have paid nothing for our room. We checked out and left a day early, found a great hotel downtown. We will have great memories of the beautiful, pristine hotel that she was. Very sad to see her demise.

Stayed during the middle of the week to celebrate my anniversary. Check-in/check-out was painless…read more They also had complementary snacks for us! Other good things: The bathroom was spacious. The bed was comfy. The parking was easy and close. All around good stay.

Great location relative to downtown Portsmouth, Prescott Park, Strawberry Bank. Great historic…read moreproperty. Comfortable well appointed room. Communication was clear and clear effective. Check in very easy.

The Residence Portsmouth Downtown Waterfront is a solid Marriott Residence Inn…read more The location of this hotel (NOT to be confused with the Residence Inn at Pease International Airport, also in Portsmouth) is ideal; the hotel is close to everything in downtown Portsmouth. The Residence Portsmouth Downtown Waterfront is well maintained and immaculate. Breakfast is OK. The food is industrial grade. In my opinion, this hotel has become complacent, again, at breakfast. The standard, Residence Inn fare breakfast items are OK, but, there are no cut fruit, berries, or fruit cocktail, and no waffle iron, as is standard at many Residence Inn's. I was intrigued by this hotel's latest attempt at "value engineering" at breakfast, the cereal bowls have shrunk in size by about 30% (a staged, mathematical equation, to cause a guest to take less cereal, and to cost the hotel, less money (classic, "value engineering")). Fortunately, the Residence Portsmouth Downtown Waterfront is serving fresh, cooked daily, oatmeal, and has abandoned their previous shenanigans of serving instant oatmeal. In my opinion, this hotel is continuously nickel and diming their breakfast. I just don't get it, Marriott used to pride themselves on their food and beverage. The guest rooms are comfortable. Front Desk staff are largely apathetic. The high point of our stay was the Christmas decor and ambiance, at the hotel; the hotel goes the extra mile to decorate - - tastefully and professionally - - for the season. In summary, the Residence Portsmouth Downtown Waterfront is ideally located, clean, and safe. I am forever intrigued by this hotel's recurring efforts to maintain itself as a mediocre Residence Inn; it seems that the hotel leadership lacks the energy, money, or convictions, to excel; they are simply going through the motions, they demonstrate no commitment to, or passion to excel (traits of an Absentee Landlord, and poor manager).

I stayed there this past Friday night and the stay was extremely lackluster and all-over…read moredisappointing. Pros are that the hotel is pretty and is centrally located so you can venture around town very easily. The cons list is much longer. Front desk staff either have no personality or outright ignore your existence when you come and go. No smiles. No genuine interest in their guests. This goes for AM and PM staff. Across the board, these women are not at all friendly. Disappointing. Try harder ladies. The room itself looks nice but its functionality isn't good. The entrance to the room is a fire door which is ideal but it SLAMS so loud if you allow it to close behind you. The whole corridor can hear when each door slams shut. The bathroom has minimalist lighting ie 'eco-friendly'. It was so dim that I could barely see myself to pluck my eyebrows in the mirror. No option to brighten the light either. Only vanity-style side-lights to the bathroom mirror and no overheard light. Oh and you want to see yourself in the mirror after the shower or clear out the moisture? You're out of luck. There is no option for ventilation either. Apparently it isn't 'eco-friendly' enough to run a ventilation fan to clear out the humidity lol. The half shower-door concept looks lovely on paper but logistically, anytime you move your body excessively or on the side of the shower that is open to the bathroom (no door or shower curtain on that side), water just sprays the whole floor. Soaking wet. Which means you use more towels to clean it up and that uses more energy to wash those extra towels. The eco-concept is lovely in theory but in practice, it fails abysmally. It really turned me off to this brand and I hope to never stay at this hotel again. Three stars for being 'meh'

I enjoyed the hotels location it's in the heart of downtown PSM so you have all the restaurants…read moreclose by which is super convenient however I did show up on a Sunday and their restaurant/bar was closed so I wasn't able to order any food from the hotel itself. I was told that their restaurant/bar would be closed Sunday and Monday, but remains open Tuesday through Saturday the staff were really friendly and attentive. If I were to stay in Portsmouth again, I would definitely choose this location.

We stay here most often when we're in Portsmouth, and it's like home away from home. Staff is…read morefriendly and accommodating, and it's in perfect walking distance from restaurants and bars. Would recommend!

For context, my last 40+ google reviews have all been 5 stars because I genuinely look for the good…read morein places. I travel 150 days a year and love boutique hotels. That is why I was so surprised and disappointed by my stay at Hotel Thaxter in Portsmouth. The room was shockingly small, smaller than many I have stayed in in NYC/ Manhattan. The bed was extremely hard and uncomfortable. The curtain was broken, so light poured in early in the morning. It was also very loud. We could clearly hear street noise, guests talking, and stomping from above. Housekeeping was especially concerning. When we returned, the bed looked as though it had been left halfway through being made, unfinished and careless. Towels were not refreshed, and the in-room water was not refilled. Small details matter. I asked about upgrading to a king suite (was in queen room) and was happy to pay, as larger rooms showed available online. I was told they could not move us even if the difference was paid because I did not book directly through their website and that next time I should book direct. Ironically, those larger rooms sat empty while we remained cramped. Most travelers discover boutique hotels through third-party platforms, so using that as a reason not to accommodate even a paid upgrade felt unreasonable and disappointing. I am giving 2 stars only because the location is excellent and the lobby is cute. Otherwise, this did not live up to the boutique standard at all. I loved my stay at Sailmaker's House last summer; they were booked this weekend hence why we were excited to try hotel Thaxter. I would strongly recommend staying there instead. I would avoid staying here.

This small boutique hotel of 15 rooms is the perfect spot to stay if you visit Portsmouth. Close to…read morebars and restaurants within walking distance, but off the beaten path so that you can enjoy the peace and quiet out of the main downtown area. Each room is decorated with an elegant color pallet. We stayed in on of the smaller rooms, but it fit our needs for what we were in the area for. The beds are comfortable, showers beautiful and clean, and the hotel common area comfortable to hang out with friends. The staff is super accommodating, and the service is run BnB style, curated to your personal arrival. There's a Japanese restaurant in the restaurant, Nichinan. We didn't try it, but we plan to visit there the next time we are in town, we've heard great things! Lentz_explore

Room: The rooms were clean! The hotel was a bit older, but you can tell it was renovated recently…read more I did not appreciate the musty smell! Again, this must be due to the humidity since it was so close to the water! Hallways were not dingey and gross! Everything was very clean! Breakfast: The woman that works at the club level's lounge area was so kind! She made our visit, and I'm sure she's made many other people's visit, too! She was so friendly, and always checking in on us, even though she didn't have to!

Great hotel. Rooms are clean, Two Fifty restaurant is delicious, and the people are friendly. It's…read moreacross the street from Portsmouth down town and all the shops and bars you could go to. GET THR CLAM CHOWDER!!