Horrible. The fact that I even have to acknowledge this experience on social media blows my mind. My sister's wedding took place on 2/24 at a venue in Clearwater Beach. She had placed an order for her large bridal bouquet, white rose boutineers (7), small solo white roses to be used in her hair, table arrangements and a large order of hydrangeas, to be used throughout the ceremony space. Where do I begin, the small roses and boutineers were picked up less than 24 hours prior to the wedding and refrigerated (exactly per the recommendation of the florist), to be only wilted and yellow by the time the pictures took place BEFORE the ceremony ]and were not able to be worn. The promised tablescape was hardly what was discussed, as you can see one image was the "sample" at the florist and the other image is what the tablescape looked like the night of. There was minimal greenery and not what we had asked for. This was a very special day and we were not going to have wilted flowers (including the hydrangeas,) ruin the moment. Following the event, we had contacted Debbie to let her know about the flowers (see initial email correspondence). Now, not only did she not accommodate a refund for the dead flowers or help solve the situation she sent a passive aggressive RUDE letter to my sister shifting the blame on us not taking care of the flowers properly, which was surely not the case.This is not how you run a business nor how you treat a paying consumer who is not at fault .... I will be pursuing this with the BBB and local media outlets, as this is just not right. read more