I have used this store on several occasions and always the service has been above expectations! The first time I used the Broadway Cyclery was after I bought my daughter a 20-year-old Schwinn on Craigslist. The rear wheel was crooked and needed trued. I chose the Broadway Cyclery because the owner is a certified wheelbuilder, which made him overqualified to true that wheel, but gave me confidence that if anyone could do it, a wheelbuilder could. A rear brake cable was also broken and missing. I asked the Cyclery to just supply me with the cables but don't worry about installing it because I know how to do brakes and I was trying to save money. I was warned that truing the wheel might be impossible as it might be too bent but the truing job was a success! Additionally, perhaps because it was Winter and they weren't busy, they ran the brake cable and even properly adjusted the brake. All they left for me to do was to crimp a little end piece onto the cable. They charged me $15 to true the wheel and less than $5 for the brake cable. So now my daughter has an awesome bike to ride on the trails that was pretty much unrideable when I bought it off of Craigslist for $50. When they offered a $29 Groupon for the bike tune-up, I decided to take my bike in. I ride a 1990 GT Arette. I've had a long standing problem with shifting where the chain comes off in the lowest gear. I've had it in to another bike shop (in another state) and paid HUNDREDS of dollars trying to get this problem fixed and I have been told that it's a problem with the bike and just don't use that gear combination. I had given up. When I took the bike in to the Broadway Cyclery for my half-price tune-up, which included gear adjustment, I told them of my long-standing shifting problem. I told them it wasn't a big deal if it wasn't fixed because I'd been living with the problem a long time and the chain didn't come off as long as I didn't use that gear combination, although it would be nice to be able to use that particular climbing gear. I am here to tell you today that after that tune-up, my old bike runs super smooth and my chain does not fall off. As it turns out, I needed a new chain. That fixed the problem. So yes, they did sell me something extra, but that 23 year old chain was worn out. The Broadway Cyclery is the place to go! These people are the best! read more

My wife and I found this store last year while searching for folding bikes to take on an extended trip. As a specialized (and pricey) purchase, we wanted to make sure we went with a shop that had knowledgeable and friendly staff. We knew we would have a lot of questions, and would need to be taught how to maintain the bikes when far, far away. We cannot say enough about the experience we had. Throughout our multiple visits to look, inquire, and drool, we were met with patience and good cheer. We purchased both bikes through Broadway. Prior to leaving Mike went though a repair demo and put together an emergency parts kit. He even helped us via email when I happened to crash my new bike in nearby Brazil. The shop carries a great collection of gear not found in many stores. Many shops will order things for you, but Broadway has it in stock so you can see for yourself. We valued our experience at Broadway and have recommended them many times. They look out for their customers and try to make each visit special (especially on Saturdays with fresh cookies and a shop dog who likes head scratches). Go. Look around. See some cool bikes. Have fun. read more

This is a great locally owned and operated shop on a wonderful street in Bedford. It's easy to get to from any part of town and provides an incredibly caring and relaxed shopping experience. I went to the shop looking to buy a bike for the first time in maybe 10 years. Needless to say I was but overwhelmed in the options available to me. This shop carries everything from unicycles to full on snow bicycles. Thankfully, Mike, the store owner, helped me narrow down my needs and desires in the world of cycling and I rode out of there with a great bike and great deals. A few months later I started having problems with my front derailleur and the shop fixed it quickly and effectively. Now it rides better than the day I bought it. Overall from the buying experience to the service, this place is great. read more

SUPER FRIENDLY SERVICE, GREAT TUNE UP. Brought my bike here for a tune up. Staff was extremely nice and helpful. After a bad experience at another bike shop, I was pleasantly surprised when my bike came back from the tune up and rode like new. Brakes had been tightened up significantly, sprockets were replaced (for a few dollars more), and gears all work properly now. THIS IS A LEGITIMATE REVIEW FROM A NEW CUSTOMER. I saw a comment from another yelp user recently saying "don't trust the positive reviews posted after I just posted my honest (1 star) review." ...This is also a real, honest review, and I believe the other positive reviews were real, too. Go in there and see for yourself... read more

I bought a 3 speed Brompton (cool bike!) from The Broadway Cyclery. The price was great . The shipping time was great as well. When I realized that the bike had manufacturing defects, they went ahead and offered to have it fixed and shipped back. I just shipped it to them and it arrived at their shop today. They even said that they will handle the warrantee with Brompton if necessary. Their products are great, and you can buy with confidence. Because even if an issue may arise, Hulett and the crew are there for their customers. read more

I purchased a new bike from The Broadway Cyclery this past May. I had a great experience. Mike was extremely helpful in talking about different options, in giving test rides, and in working on adjustments to make sure the bike I chose fit just right. I've gone back several times for accessories and to have a tune up done on another bike. I've been very satisfied with the bike and the service. The owners really love bikes and are great to talk to, and the atmosphere is friendly and fun. read more

There is a gem of a bike shop in Bedford, The Broadway Cyclery. Extensive knowledge, selection and cool vibe. Mike, the proprietor, has the most caring and genuine intentions. Never had a bad experience, not even close. His staff is also extremely professional, courteous and knowledgeable. Every neighborhood, should be so fortunate to have access to such an incredible place. read more

Broadway Cyclery is a diamond in the roughs of suburban Cleveland. They have a wonderfully diverse and hip selection of bikes and equipment for all of one's pedaling needs. Mike's enthusiasm and know how provide even the reluctantly minded cyclist a good fit in a bike. Thanks for bringing me back to the saddle, and keeping my family pedaling! read more

You can buy a bike anywhere, but when you need service there are only two places I trust with repairs and tune-ups, The Broadway Cyclery & Century Cycles. Mike at The Broadway Cyclery is great to work with, and his wife bakes awesome treats to share with everyone. read more

Very personable people. Treat all their customers like friends and really know what they're doing! They've been able to help with all sorts of odd problems on all my bikes, old and new. Thanks for all the help! read more

great service. was in town visiting a friend in Cleveland and got my tire patched fast and for a great price! coming from new york, it's nice to see how people do business in the heartland! read more

Happened across this place while visiting friends in Ohio. Was impressed with the store and selection. REAL cyclists run the place; knowledgeable and easy to talk to. read more