When I booked my appointment I was told that Dawson, Brandon and Travis would be the individuals…read morecleaning my windows. I was given an arrival time of between 8-10 AM. They showed up at 8:30. They introduced themselves and then they got to work. Dawson, Brandon and Travis were knowledgeable about the 'how' these windows work. I say this because the place I live the windows are 20 years old. My front door in particular has the storms on them that slide up and down. Dawson and Travis worked together tediously getting the storms in and out. They have done these types of storms before, but these being an older style they have not had experience with. The important trait here is they didn't give up. . My sills were extremely dirty. In some areas the pollen and dirt were caked on. They were very particular in making sure they cleaned it all out. My screens were taken off and hosed down. They were finished all windows and doors in less than 3 hours. I paid them and they each shook my hand saying it was a pleasure to meet me. Being older it is so nice to have individuals work in my home who are genuinely enthusiastic about their job and very polite. I thank Dawson, Brandon and Travis as I can see the true beauty the outside has to offer.

Excellent service, good cleaning and nothing left on my…read moreproperty to throw out..Highly recommend.

My gutter was leaking at a corner joint, right near a downspout. When I had the gutters cleaned…read morelast fall I asked the crew to take a look at that corner specifically. They finished up and were getting ready to leave, so I ran outside to ask them about the corner. They said it was fine, but I'm pretty sure they hadn't remembered to check. $310 later (outrageous for a gutter cleaning) my gutter was still leaking. This spring I had my gutters cleaned by another local company - literally all they did was climb the ladder in 3 spots, check the gutters, see that they weren't clogged, and then head to lunch. $185 for 10 minutes of "work." Enter Mike and Gutter Pal. After the most recent gutter cleaning failed to resolve the leak, I reached out to Mike. He came the following day to take a look and diagnosed it as a bad seal on the joint. He fixed it on the spot, and since he and I hadn't discussed the repair prior, he waived his usual minimum service charge. Unnamed gutter companies, take note - that's what customer service looks like! I haven't used Mike for gutter cleaning yet, but suffice it to say he's won all of my future gutter business.

Quote came in for half the amount of a couple of other companies for whole house gutter…read morereplacement. Guys did a great job installing to spec and cleaning up after themselves and hauling away old parts.

Very responsive, friendly, and professional. Got the job done well and quickly. We will…read moreabsolutely be calling them again.

Responsive, available, good service and fair price. I would have liked a little more details back…read moreand forth prior to arrival but they did have a busy schedule and fit me in it and were fair.

Fast response time and excellent service. Duke and Pete were prompt, friendly and knowledgeable.read more

I recently hired Nigel and his team From PuroClean of Auburn, MA to tackle a rodent remediation…read moreeffort to remove and dispose of contaminated fiberglass insulation, follow on clean up, and sanitizing at my home. Nigel is professional and courteous. They are also hardworking and polite. The crew at my home was equally professional and polite. The team completed the work on schedule, and within the estimate that Nigel provided to me. I really cannot say enough good things about Nigel and his team. Five stars just are not enough. I would recommend PuroClean of Auburn, MA to anyone requiring remediation and cleanup services.

What an impressive job these guys did. Completely professional through entire job, they are very…read moredetail oriented and it shows Our windows and screens look like new. They come to door, introduce the team and then everyone gets to their task. Special boots worn inside , happy to work around existing furniture and move it as needed. No drama , all friendly staff that works seamlessly. The online estimate works perfect & accurate, no hidden fees or upselling at all. automatic appointment booking and full follow up from start to finish Highly recommended by quality of work , quality of service and value of service.

I have nothing but high praise for this company. When they were done there was not a stain left on…read moreany window. When asked to clean two impossible windows they came through with shining colors, almost perfect, which was more than I expected. All three guys were courteous and polite. I would use them again in a heartbeat.

We have a large house with many windows. In all the years we've lived here they have never been so…read moreclean and sparkling. The Third Generation team did an amazing job. They are super-efficient, very organized, and incredibly neat. They communicate very well, are flexible, and took really good care of our storm and screen windows. Couldn't be happier with the results.

I had water leaking heavily from my gutter in front of my two car garage, causing water to enter…read morethe garage for months. I knew the gutters were to blame, but I was not able to examine & fix it myself. I called Third Generation & they were quick to come out, re-attach loose gutter & clean the remaining gutters of debris (and a tennis ball :) It's raining today & I am happy to say that there is no leak coming from the gutters any more. I would highly recommend them, very professional & courteous!

I was very pleased with every interaction I had with employees of On Duty. From Grace, who answered…read moremy call and set proper expectations to Spencer and Ben, who were both on time, pleasant, professional, and expedient. Instead of being charged for cleaning of multiple flues, Spencer took the opportunity to inspect each one so we could make a decision on how to proceed forward.I was very happy with the experience and look forward to any future projects.

My new go-to chimney maintenance company. Easy to schedule, very flexible, arrived on time,…read moreprofessional, thorough service, and reasonably priced. Highly recommend!

John just came by and gave us an estimate of which we are very pleased with. We look forward to…read moretheir services. Thank you. Scott T

Showed up on time and wasted no time getting to work. Took…read moreeverything I wanted removed including aerosols, paint and several heavy items including large pieces of furniture. Pleasant to deal with and charged a fair price.