This company uses predatory business practices. They lure you in with their reputation and their…read morefancy show room and act super professional in the beginning - but the fact is they require $550 for an in person quote, and 50% down before starting... as soon as they received my 50% down payment (you should never do this, 50% gives the corporation far too much power) all of a sudden it's like a switch is flipped and they treat you completely different. That's because they have successfully trapped you, after that all promises of high quality, timely work, and project management that is supposed to be all of high standards, given the premium price points and additional costs of this "professional" establishment, stop existing. They then higher random 3rd party contractors for the bulk of the project for the cheapest prices - while charging you top dollar. They don't hold them accountable, and they don't care. You will have to beg to get them to show up, and beg for them to come back when round 1 ends up being such low quality work that you'll need a re-do. They do this on purpose because a lot of people want to avoid the headache and will accept the low quality work. Avoid this corporate nightmare, they deliberately will try to cut corners on you, they force you to manage your own project, and ultimately you'll realize you got completely taken advantage of. The time frame for the project they present is a lie. The high quality and professionals they promise it a lie. You need to beg to get their experienced pros - they will send you random workers they find who barely know what their doing for the first round - then give you the better workers if you complain. Get ready to get on your hands and knees begging for your project to get focused on while you try to compete with 10+ other people begging for their project to get done at the same time. They over schedule and don't care because all they care about is getting you wrapped up in the predatory contract and then that's it, you're trapped. Find businesses that don't have these predatory business practices, go directly to places and work with them directly. You don't need a glorified middle man to "manage" the project for you, it's nonsense - it actually overcomplicates the project and they don't manage anything anyways, they make you become a full time project manager or things will never get done - or be such low quality that it'll appear your premium priced project was a DIY job. If you respect your time, money, and soul, you won't use KSI corporate nightmare.

3 week job turned into 6 month, wall & seat frame wood cracked & crooke, tile guy was awful & had…read moreinstalled crooked & unlevel tile with grout all over the tile & now grout is cracking all over

Amazing service today at Rich's. We were looking for an inset cabinet door hinge that didn't exist…read more A gentleman talked us through some hinge options in a really generous way. He was thoughtful and knowledgeable throughout our conversation. We ended up asking him to make us two new doors to modernize the vanity and have it installed. The process was really great.

My hat's off to this company. Superior work. This company, Richwall did the cabinetry throughout…read moremy home. Top to bottom the craftsmanship of the crew that did the work surpassed my wife and mine expectations. What is more impressive it that one year after the build, I got a call from the owner himself. Ken called to offer us a FREE revisit touch up on all the cabinetry in our home. I could not be more pleased with Richwall. The owner Ken, was very nice. Just a side note his office is in Taylor or someplace downriver. The distance is well over 60 miles one way. Ken and his friend Bob were very funny and friendly. Oh and the final bill came less than the quote.

From the very first phone call, I felt nothing but professionalism and genuine care. The team took…read morethe time to listen, answer questions, and make the entire process feel easy and stress free. When I visited their showroom, I was immediately impressed by the beautiful displays. It was easy to picture those designs in my own home, and the space really helped bring my vision to life. A special shout out to Lindsay. She is truly one of the kindest people I have ever met and has an incredible eye for design. I connected with her ideas almost immediately, and her guidance made all the difference in creating a kitchen that feels both functional and stunning. As the process continued, I was given a tour of their warehouse, which was honestly breathtaking. The amount of selection and the possibilities available made it clear that I could truly create my dream kitchen. Another thing I truly appreciated was their pricing. It was very competitive, transparent, and honest, which gave me confidence and peace of mind throughout the entire process. From delivery to installation, everything was seamless and hands free. The level of organization, communication, and professionalism from start to finish was something I truly valued. Thank you, Ridge Cabinetry, for taking such great care of me. I could not be happier with the experience, and my new kitchen looks absolutely amazing!

Ridge Cabinetry is phenomenal! Not only was I impressed by their free measure and design program…read more(which is pretty common) they offer full install and renovations if needed. They have several cabinetry lines to choose from, one of which, Pioneer, will let you pick ANY Sherwin Williams color for your cabinets. ANY COLOR! Pricing is easy and if you are going with a white shaker they stock it in their warehouse in Madison Heights. Staff is beyond helpful. The owner is often onsite which I find great for a small business. I love giving my business to locals who are doing it right! Why go to Home Depot or Lowes when you can get a better quality product, superior service and support a local small business?

I highly recommend Complete Kitchen Design. Bill, Joe, and the rest of the team were great to work…read morewith. When we moved into our house, the kitchen was outdated. It had the original cabinets from the 1970s. The shelves weren't even, and there was barely any counter space to work with. We knew we wanted to replace all the cabinets, get quartz counterop, and upgrade the layout to be more functional. We called another competitor first, and they quoted us that the bare minimum of what we were asking for would be over $45,000, which was more than twice our budget. When we met Bill, he wasn't pushy or salesy. We told him our budget and what we were looking for, and he was able to meet every expectation. It took about 8 weeks for our cabinets to come in/be made. Immediately after that, Joe and the crew came and completed our kitchen renovation within 2 weeks. My partner and I work from home, and the renovation did not disturb our workflow at all. We'll definitely be working with them again in the future when we update our bathrooms!

I have to say CKD and their staff are awesome. So precise, friendly and efficient. Nothing was…read moretorn apart until they were ready to start and finished the job right away. Had our kitchen done 25 years before and it took months to be completed (a true nightmare). Joe Allen was so patient with us because we had no idea what we wanted plus he designed a perfect change that we needed. Every morning he showed up to check on the job and even helped with moving out all our old appliances. I enjoyed working with his son who also help in picking out backsplash and colors. We were so pleased with them that I would call them again and highly recommend them. Whats nice you can tell they love what they are doing and their work shows it. Another quick note CKD was so fast at coming to give us a quote and very reasonable. Eileen S.

Excellent custom cabinet shop! Ron was a huge help with…read morefinalizing our vision for a perfect kitchen and made the process stress free and easy. The installer Steve is a true professional craftsman that didn't rush the job to get to the next one and his finished product is a work of art. I can't say enough about this company and about the great job they did. They went above and beyond. Thanks Again!!

The Cabinet Creations team did a great job with our kitchen remodel and helped us along with every…read moredetail of planning, installation and followup. We highly recommend them.

They were good to do business with. The people were friendly, communicated their status every day,…read morecompleted the work as scheduled and did a nice job. Some garage floor coatings are smooth and slippery. Theirs is neither and it looks great.

From the owner: We're your premium total garage optimization partner. Our expert design and installation team will…read morehelp you maximize and organize the space in your garage with durable flooring, overhead storage, wall systems and custom cabinetry. All our products come with a lifetime warranty, which is another way we ensure the quality of our products and the satisfaction of our customers. We'll work with you to provide solutions that bring functionality, flexibility, and design for your garage. Together we'll create a personalized solution that is perfect for you. Services Offered : Epoxy Coating, Garage Cabinet Installation, Overhead Racks, Wall hanging systems. We offer both Residential and Commercial Services.

Unfriendly. Husband and wife cant always work well together. Cant recommend. The wife was the…read moreunfriendly one. Not very accommodating and often short, rude.

Rufino worked with us to design a whole house renovation and additions on a midcentury modern gem…read morethat essentially hadn't been updated since being built in 1952, besides a kitchen refresh in the 1980s. From the start, he was easy to communicate with and work with. He walked through our current house so we could talk through design/function that we liked or didn't like about our current living situation, asked us for our design inspiration with likes/dislikes, and then designed a home that is even better than we had imagined. Importantly, he thought about function, not just appearance, and how we would really use spaces based on how we live our life as a family. The 3D renderings were very helpful in visualizing the spaces, and they also gave us things to be excited about during the process. He always responded quickly and professionally, and he really took our ideas into account. Living in our house now is like a dream. We feel so lucky to live in such a beautiful (and functional) space. Rufino is a true artist. We don't plan on leaving this house anytime soon, but if we had the opportunity to design another home, we would 100% reach out to Rufino again.

My wife and I wanted new laminate kitchen counters. We had been given some contacts for countertops…read morebut all of them only dealt in stone. On the third call I asked if anyone still made/installed laminate countertops and was given the phone number for The Kitchen Top Shop. We called and drove down to their showroom on 8 Mile Rd that afternoon. Long story short- a family owned business with the second generation taking over. An enormous selection of laminates from the two industry leaders, Formica and Wilsonart. We worked with John for both sales and installation. John was just great to work with! The countertops were part of a series of upgrades we were doing in our home and we wanted them to go well with new flooring and paint. John showed us an undermount sink by Karran, which we didn't even know was possible with laminate. We did a couple of other tweaks to our original project and still thought the pricing was very good. (We recommend spending the extra money for the decorative edging!) It took us a while to choose a laminate pattern, but once we did John got the materials ordered and had everything ready to install just two weeks after we provided the pattern information. The installation went extremely well! John brought along Mitchell as his helper. The two of them had the plumbing disconnected and our old countertops removed in short order. The final trimming and customization of the countertops was done on site to ensure that all the pieces fit perfectly and the faucet and electrical outlets went exactly where we wanted them. The project included the installation of a new garbage disposal, and John cleaned up the plumbing layout under the sink to allow for better access and more room. Mitchell is a wizard with the caulking gun, and cleanup was very thorough. The finished product is nothing short of spectacular. The new countertops have really transformed our kitchen. One of our neighbors came over and was certain we had gotten real stone put in. Everything looks great and is working perfectly. Good pricing, great craftsmanship, and super nice people to work with. Highly recommended!!

We bought our cabinets through them, which they installed along with backsplash- the pricing was…read moregreat, they were on schedule and a pleasure to work with- and we had some issues with drain lines above our sink that they worked around beautifully- could not be happier!