10.13.24 Went to BBW to use my rewards before they expired…read more I was surprised they already had some fall items on sale for 60% off. The pumpkin bonfire smelled good and for 60% off I will try it. The room spray "leaves" smell incredible. Last year they had pumpkin spice & patchouli and this was my all time favorite. Of course they did not bring it back this year. :-( Leaves smell a little like it though. Love BBW!

I would always recommend bbw! Today 11/11 I went in and Cecelia helped me and was amazing at…read morehelping me return my defective candle. Yes it was over half way used but the wick was so close to the glass it burned through and burned my decorative outside paper off. No biggie things happen but could have been a hazard. CC was so understanding and helpful. Bernard actually did my transaction and was amazing! His and Cecelia's customer service was great. He asked a girl named Taylor for help. She wore glasses. I am pretty sure that was her name. Well her customer service wasn't the greatest not towards her New coworker Bernard nor her customer Me! She acted annoyed before he even asked for her help. As soon as she walked over and looked at my defective candle she immediately was in a no spirit. Saying since it was used and defective she didn't think it could be returned. First thing in my experience in customer service before giving an opinionated no. ASK A MANAGER. Don't start off with a derogatory comment. I have worked here years ago and never experienced this. The return policy is always great. I don't abuse it at all. But when an item that is $26 regardless if on sale or not and I can't burn it until the end it's getting returned. Which is why I love bbw's return policy. Bbw honor their items. Bernard was very uncomfortable with Taylor's attitude. I didn't like seeing that nor how quick her response was to me where she didn't THINK my item was returnable. No empathy as to wow this could have been bad how it burned the plastic off. Please fix this. I'm sure she didn't mean to maybe come off this way but please make sure the working environment is a happy yet professional place!! Thanks loves

I went in on a mission to get some room sprays and $115 later...I'll be stocked for a long time!…read more I was greeted by Holly who had a wonderful aura about her. I told her I would be FaceTiming my friend as I shopped and she didn't mind at all. In fact, I set the camera up on a candle and filmed myself while Holly graciously walked candles to and from my location so I could get a hint of the entire store. Incredible customer service! My favorite remains "Tradition" but I ventured out with my wax melts. The pricing is super competitive with my usual vendors and I'm so glad this place is here (and remains here)!

This is my absolute favorite candle shop in the Brazos Valley for so many reasons! First and…read moreforemost, the owners, Shannon and Kerry, are truly exceptional and the friendliest people you will ever meet. I feel so at home when I walk through their door; they know me by name and treat me just like you would hope family would. Moreover, let me tell you about those candles, sprays, car fresheners, and waxes!! THEY ARE, HANDS DOWN, THE BEST!! Do yourself a favor and make your way over to see these beautiful souls and treat yourself to something nice and made with love.

This was such an amazing experience! We all enjoyed the candle holder and candle making experience…read more We were greeted with smiles and provided instructions throughout the entire process. There were many different scents to choose from and the candle scents I chose has my house smelling amazing!!

Loved my experience here! This candle bar has classes as well as individual sign ups sessions…read moreonline. I signed up for a time slot a few hours before a scheduled class and was luckily the only one for the desired session. This was perfect because I received undivided attention! The host for my scheduled slot was so nice and answered every question I had without a problem. They coach you every step of the way from beginning to end. From picking your scents to cooling and bagging your candle so you're comfortable throughout the process. The candle takes about 30 min - 1 hr to cool so you're able to explore the other restaurants and stores in downtown Temple. They also have wax melts, candle vessels, and other candle related things for sell as well. I thoroughly enjoyed. If you're ever in the mood to make a candle, check them out.

While walking past the shop at TRF, the amazing smell drew me right in. I bought several candles…read morethat day, none of which actually smell unless you sit right next to them when burning. The scent doesn't seem to carry far; though they all smell very nice, the ones I brought home are just not strong at all. I feel slightly duped.

I have been buying these candles for at least 20 years. My favorite scent is the French Vanilla. In…read moremy opinion there isn't a better candle! The staff goes above and beyond customer service.

We came here for a ladies group. We had a candle making class and it was so fun! We got to blend…read moreour own fragrances and Shannon and Chad were so knowledgeable about candle making. It was a wonderful time. Because of our booking, we were able to get a discount on anything we purchased today. They also have a clearance section called the Butterfly Garden and everything on the front patio was DEEPLY discounted. They have the most beautifully unique purses and modest clothing - sizes S-5X. They have special little fun giveaways from time to time as well. I can't believe I didn't know this place was here. I WILL be back.

From the owner: Handmade candles and giftsread more