1.4.26 I have to say I was very disappointed at the DSW. The…read moreselection was not great. They were really advertising their clearance with an additional 50% off, so I looked and they had nothing great in my size, my daughter's size or my husband's. I cannot comment on the service; I did not buy anything. I will visit this location one more time, hopefully it will be better.

Saw some Addidas shoes through DSW ad for their online store that sat in my shopping cart for a…read moreweek. Happened to be near my local DSW store and thought I'd see if I could try them one (first Addidas ever!) and try to give my "local business" my money instead of cyber space. Wow! What an experience. I started by asking the manager about them (she's got a killer accent!!) and she said they were shown as clearance, but not yet on the clearance rack. Did my regular full store shoe survey and found them in the regular lineup. I asked the manager again about them and if they'd ring up as clearance still but she said if they didn't she'd honor what I thought would be the online discount of $20 off (even though we read the disclaimer and it said Addidas was NOT eligible for the discount). Long story short, during check out I reread the offer and it was $10, not $20, BUT the cashier tried using the online code and actually found a 20% off voucher that she applied with the $10 off voucher. Am I a happy customer? You betcha! But what's even more important is I'm now a loyal, meaning more visits and more $$ in store instead of online, that the manager explained are two separate companies and the stores are not supported by them. Either way, as Arnold once said, "I'll be back!" Shoes for me and my three ever growing boys!

The worker was super helpful and they had many more options that I had not seen at other stores.read more

Needed some shoes for a wedding, the staff were non-existent since they sat on their phones the…read moreentire time I was in the store.

I was in Browns on Tuesday, July 1 and had the most obnoxious salesman ever. Geez, hire some better…read morehelp !

Courteous, attentive and allowed return as promised. They have quality shoes and excellent customer…read moreservice

I've bought a lot of firearm related stuff for very reasonable price. I browsed around the store…read morefor clothes which were pretty expensive. This place has a lot of other things for all kinds of sports and weights. I love the convenience of buying ammo which are on the shelves like they're candy. This is something that I'm not used to. They have a good selection of all types of firearms, just do your research and purchase. I will definitely be back. The staff are very friendly and knowledgeable about their products. The parking lot is huge.

After research, I bought a $900 grill last week from this store. I asked for a "new-in-box" at the…read moreregister, and they said that would be fine. But after I paid and went to the loading dock to receive it, they said they only had assembled floor models. After revamping my plans on how to transport it, I got it home only to discover that they had damaged the controls board when they assembled it at the store. I then spent several hours with customer service where I had to disassemble and prove that it wasn't working via video-call with the manufacturer. They are sending me a replacement part in a few weeks, and then I will have to re-assemble the whole unit. Don't buy major products here. They are not competent.

I was looking for a good shoe for walking. I did not get the young lady's name who helped me but…read moreshe found the perfect shoe for me.

Customer service was the quality of poop loop, in the hottest part of the summer! Was ignored, and…read morethe manager was just as disrespectful, when I told him about the service. Pointing his finger at me.

The best outfitting store in the area! Mr. Scott was a true pleasure with whom to exchange ideas on…read morefly fishing-- from needed gear to extreme conditions. His staff was absolutely the most team oriented group with all providing help and no one trying to be superhero know-it-all which happens way too often. Their prices can't be beat, and speaking from personal experience , it is a great escape from the drama of having horses and/or dogs in surgery at the best Vet Hospital in the world (totally unbiased as I am 3rd generation Longhorn). Go enjoy the low pressure, high intellect of this great store!

I ventured into Bear Mountain right after the holidays to get properly fitted for hiking boots…read morebefore an overseas backpacking trip. I've done a bit of day hiking before, but never been professionally fitted or been on multi-day trips. I wasn't sure what to expect, but I could not have been more pleased. The staff was very friendly and knowledgable. The guy who helped me spent a lot of time answering questions and helping me be sure I got the best fit- and I ended up with a less expensive boot than I expected (which never happens). They had really good sales at that time, and I ended up coming back the next day to get a new pack. On the following day, I found an equally friendly and knowledgable staff. A friendly staff even after the holidays is the sign of a good shop, I think. Anyway, If you are looking for hiking, camping, or kayaking gear- start here.

I visited the Red Wing shoe store in Bryan TX today. Tina was very patient with me. I tried on…read morethree different boots. Came down to a choice between two and I have to say I took forever to choose. Again Tina was very patient. I am continually disappointed in this day and age with customer service, but not in this store. I left with a pair of Rangers and I will definitely be back.

Went there a couple weeks ago looking for some boots that would work with dress pants. I saw Kat…read moreand she was VERY helpful and knowledgeable. She put me on their measuring machine and not only got a good pair of boots, I got some insoles that took the pain right out of my knee and back. I used Red Wing boots at work as a firefighter so I know the quality. They've also cornered the market on comfortable. Though they can be costly, buy Red Wing. Life is too short for cheap shoes or warm beer.

While there was a nice selection of items, my family was treated poorly by the staff. While we do…read morenot appear as their typical clientele, our money spends just as well as others. My mother and sister were followed around like criminals and my questions were answered with short, curt responses. It was a disappointing experience, especially since they carry a few of my favorite designers. However, those can be found elsewhere.

Had looked online and everywhere for just the right dress for CMA Awards, i walked into Witts End…read moreand had the sweetest Lady's assisted me in finding that special one. After the 4 th dress, she brought me one more and I loved it and it fit perfectly and it wasn't to short, which was a concern. I'm just so happy with the whole experience and will be back soon. Thanks Witts End!!! Sincerely P