Highly recommend this local small business. They installed new solid oak flooring four rooms of our…read morehome. Excellent customer service, competitive pricing, quality materials, and high quality installation. Very satisfied.

Highly recommend based on high quality work. My husband and I removed an existing wall between our…read morekitchen and dining room which left an L shaped gap in our hardwood floor. Greg came and weaved in new board pieces and was able to reuse the pieces that he took out. He was honest and upfront when giving the estimate that it would not look "perfect" since our floors are 14 years old and this would be putting new boards in, but he said I can make it look "really good". Let me just say....it looks as close to perfect as you could get!!

Spectacular service. Incredible workmanship. Top quality flooring. We had beautiful hardwood…read moreflooring installed throughout our entire home from First American Carpet and Floors. From the design considerations by Sadik to the careful craftsmanship and attention to detail by Carlos and his team...we could not be happier with our new floors.

Great selection. All flooring is super high quality that can't be matched from a big box store. It…read morewould be near impossible to not find a floor you like. The owner is not pushy nor does he apply high pressured sales tactics. I had entire second floor of my home carpeted - gorgeous product and excellent installation. Had laminate installed on entire main floor. Product is gorgeous - for the most part installation was ok. A dip in high traffic area of kitchen was pointed out during measurement phase AND to installers on their first day. The existing floor was still present - so we had no idea if subfloor was damaged. The installers worked over several days. They did not mention any action being needed for the "dip" which measure aprox 2 x 1 foot in diameter. I assumed it had been "easily fixed" and taken care of. Until I walked over it and felt how VERY spongy it is. Nothing was done to it. The floor was installed over the dip. I asked the owner if it is going to hold up. His answer "it should". I have since looked, and the manufacturers website states "Remove bumps or peaks in subfloor and fill depressions with floor leveling compound to ensure no more than 3/16" unevenness per 10 ft span". My dip is DEFINITELY greater than 3/16. It seems my floor was not laid according to manufacturer's directions. Why did they not follow the instructions from the manufacturer? So I am banking on "it should" and hoping no future issues. Baffled that it was mentioned TWICE and not addressed during install once existing floor was removed. I have to say, even though I love the look of the gorgeous floor, every SINGLE day when I walk and feel the big soft spot under my feet, it is disappointing and concerning. I was willing to pay the higher prices for a reputable business to have the peace of mind that my floor would be installed according to manufacturer's instructions. Also, when submitting my final payment, (I even wrote on the check memo) I mentioned we wanted to have some trim work addressed (see attached photos) where it looked "awkward" and even showed photos of the issue to the owner. When the installers came to fix it, they stated it "has to be that way"... although in a different area of my home - it was was done correctly and not like this awkward one. The installer said he would talk to the owner and have him contact us. That was December right before Christmas. I realize we have had the holidays and a snow storm...but it's been almost a month. No Call. Even if the installer never relayed the message, the owner was aware as I told him in person...and you would think would do a final follow-up call to see if all was ok. He has my contact number and certainly cashed the check right away. Also, I have since noticed that in four places, the boards were cut short and do not go under the baseboard OR under the quarter round. The manufacturer website states "slide the flooring at least ¼" underneath the door frame and wallbase. Also leave a CONCEALED 3/8 inch minimum expansion space under each". Well, these four are NOT concealed as you can see in the photo. Again, manufacturers directions were not followed. Not only do they miss the mark by not going under the wallboard, they don't even go under the quarter round! It has nothing to do with contraction or expansion...as we were without heat for two days during snow storm and my house got down to 41 degrees. In that extreme cold and with regular temperatures...no change in those 4 spots - the gaps are consistent. So overall....I loved the selections, I love the products, very happy with sales process, so far extremely pleased with the carpet install - just disappointed in the laminate install issues and lack of follow-up. I didn't even bother to call about the 4 gaps...because I already didn't receive a call back about the other trim issue. I guess I have to live with the gaps, but I am very concerned about the spongy area. Every time it is walked over, I hold my breath hoping it isn't going to break. I mean, the MANUFACTURER says this is not ok. So why do "the professionals" do it anyway??? How disappointing to have to enjoy my new floor that way. I paid about $18,000 for the entire two floors. I would hope at that price, after the final visit of installers to correct an issue, (that was NEVER corrected), a courtesy phone call would have been extended to do a final "are you satisfied?" My history of leaving reviews for business will reflect that I never complain or am negative in any way. But these issues are VERY DISAPPOINTING

We had three bedrooms we needed carpet replaced. Your Floors popped up in a Google search with very…read morepositive reviews. My wife and I met with Scott Busby and he walked us completely through the different types of carpets and pads. While he did make recommendations he left the decision making completely up to us and let us borrow some samples to take home to place in the rooms. No hard pushy sales. Just good factual information and answered all our questions. The installers were prompt as scheduled and went right to work. They are employees of Your Floors and not subbed out as Lowe's does. They removed all the heavy furniture and pulled up the existing carpet. The work took a whole day and they replaced the furniture and cleaned up and vacuumed everywhere. I've used other companies including Lowe's in the past. I would definitely use Your Floors again.

The best company all around sales service and owner ! Don't hesitate to use this flooring company…read more. The owner himself came out to the job site . Will be using again in the near future

Billy and John did an EXCEPTIONAL job on installing my Mom's carpet in two rooms. They showed up…read moreon time and worked diligently until the job was done. They took great care to make sure that all of our questions were answered, and they gave us options on various decisions to make the install to our liking! They went the extra mile to do a fantastic job! They were kind, courteous and professional. These two fine men are a fabulous asset to the company. I will use Shaw's Carpet again for my carpeting needs, any you can be sure that I will ask for Billy and John to do the install! Thank you for a job very well done!

I have been using Shaws Carpet for over 30 years. They are consistent, reliable, and you feel like…read morefamily when you're working with them. Shaws has the best installers I've ever used and one of the reasons I go back is because of the consistency in the excellence of the installation. I highly recommend that you use them regardless of whether they are higher or lower versus anyone else

Great flooring products, great installers and great management. I recommend this business to you.read more

I've been using National Carpet and Rug for as long as I can remember. Great prices, great…read moreinstallation (flooring and carpet). They've done my personal home, and several rental properties I own. They have always been reliable, professional, and delivered on time. These guys do not make money on advertising obviously. I am not sure how I started using them, I only know that once I did, carpet and flooring was one less thing I had to worry about. My father now uses them as well for his properties and his own home. This is a no-frills company that produces great results. Results I can count on, and have counted on, for years.

Amazing job! Quick process from measurements to scheduling and the floor looks great.read more

Found them on a Google search. Did an online contact form and received a fairly timely emailed…read moreresponse, with the admin asking what day worked for us to schedule an estimate. **I replied to ask what days they had available and did not get a response. I ended up calling them and scheduled a time for estimate. The rep came out as scheduled, was pleasant and quick in his estimate. Called me with estimate a couple days later. Following day, I called him with a couple questions, leaving a V/M. **No call back. Emailed the admin, who said she would have him call me. **I never received a call back. Perhaps he didn't like my questions, but regardless of the answer I may have received from them, I had already planned on hiring them. They seemed professional and while they were a bit pricier than other estimates I received, I had felt confident in my choice. **Unfortunately, with no return call from the company, I have no choice but to NOT contract with them and to look elsewhere.

We purchased mahogany wood flooring for the main floor and upstairs of a single family home…read more Service was outstanding and all workers were very courteous. Installation was also very quick and easy. Would highly recommend!!!

I love working with small businesses instead of the big box vendors. These people take their work…read moreseriously, are friendly, professional, and offer great value. We had a full finished basement and upstairs master bedroom carpet replaced. The team arrived on time as promised and never stopped moving until the work was done. They minimized disruption, cleaned as they went and cleaned up at the end. A great experience from initial phone call through completion. I've got more rooms planned for future wood flooring work and plan to use them on it.

Had carpet replaced in our master bedroom and one other bedroom. Team was very efficient. Matched…read moreup carpet to other bedrooms like we wanted. Install was very quick and they cleaned up after they finished. Looks great. Price very affordable If you need carpet this is the place to call.