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    The Cat’s Brew

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    6 months ago

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    Starbucks - Butterfly Drink

    Starbucks

    2.1(93 reviews)
    1.5 mi
    $$

    I have been enjoying ordering online. However, I have noticed that some days are busier and some…read moredays they just seem to take long making orders. I used to work in a fast food restaurant so I tend to give food service the benefit of the doubt. But after a few experience and reading some reviews I thought I would add mine. One busy day, they had many mobile ordered customers standing and waiting as I was for our orders. So I thought to myself, order even earlier next time. I watched as a barista started a new order. There were sticker orders all around a monitor, it seemed like she was just grabbing a random order and replacing it with a new one. Not sure what kind of system they have for making orders in the order they came in or not. I left without my order because I couldn't stay any longer. I did call and ask if I could pick it up at a later time and they accommodated. There was another day where I waited 5 minutes for a muffin. It wasn't even ordered warm and did not seem busy. Today, I order early. Saw a LONG line and was relieved that I put in my orders online. However, the doors were locked with a posted sign of hour changes. I was thrown off that I didn't properly look at the hours. I checked my phone to make sure my pickup location was correct and if it stated to pick up in store. There have been times when if the store is closed or out of my order, the app auto picks a store. My order was at for this location, the receipt stated in store pick up. I didn't bother calling about my order and couldn't tell if the drive through line were even being helped or not. I don't go to Starbucks often, because I live 5 mins away from my work and Starbucks is 5 minutes the other way. I also only go because I get gift cards as a teacher. It's a bummer when I plan to put in an order early, leave early to go the opposite way for my destination to not get my order.

    I have been to this Starbucks two times in the last month evening time. The staff is obnoxious and…read morehave little or no regard how loud they are talking and laughing which is quite disturbing to other customers just trying to sit and work or enjoy a cup of coffee.

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    The Cat’s Brew - coffee - Updated June 2026

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