Without a doubt the most daunting task of my life was finding a fun, safe place for my 81-year-old…read moremom. Mom was living completely independently until a serious fall about 8 months ago. After completing programs at 2 physical rehabilitation facilities, she was able to move forward to life in an assisted living facility. We had our doubts that any facility would make her happy ... and quite honestly, we've all seen assisted living facilities over the years that didn't look like great places to be. After weeks of searching we found Morningside House of St. Charles and scheduled a tour. Upon walking into the lobby I immediately noticed that the facility looked and smelled clean and is staffed with kind, friendly, proactive people ... EVERY staffer encountered had a kind word and seemed genuinely happy to see us. The facilities are perfect for mom. We chose a 1 bedroom apartment with lots of closet space and an accessible, private bathroom and a nice sized living room space. Mom's meals offer variety and nutrition, and mom's meds are monitored and administered. Additionally, there are many daily activities from mom to choose from and religious services are available for those inclined. There are so many at Morningside House of St. Charles to thank for their care and dedication and their contributions to mom's life and happiness; the front desk personnel, the admissions staff, the nursing staff and the floor staff. I'd be totally remiss however if I didn't express my extreme gratitude to Morningside House of St. Charles Executive Director, Ms. Jennifer Soper who was able to explain the process and whose herculean efforts facilitated mom's transition to assisted living. She even came into work on her day off to facilitate and coordinate mom's arrival. It's scary to think how mom's life would be if not for Morningside House of St. Charles and the kindness of Ms. Soper. I couldn't be happier for the care and living environment that mom enjoys every day. Well done Morningside House of St. Charles!!!

Morningside House has exceeded nearly all of my expectations regarding the placement of my mom into…read morean assisted living facility. I am a Registered Nurse, along with several of my family members, but we are spread out on the east coast and were unable to meet our mother's daily needs. It took us a tireless year to commit to the fact that our mother needed more than a helping hand. She needed geriatric specialists that would not only tend to her activities of daily living, but to foster her independence among her peers. It has been a very difficult year with COVID, which made this decision such a struggle, but we did our research and was convinced that Morningside was the safest choice. I worked closely with Tajia Lee, Director of Sales and Marketing, who walked me through a step by step process in the most caring and compassionate manner. Tajia showed patience and understanding throughout my personal struggle and allowed me the time I needed to complete this transition. She comforted and walked me through the first few weeks and kept me abreast about my mom's acclimation at Morningside House in the midst of a pandemic. I am so proud to say that my mother is not only doing well, she is thriving. She loves her apartment and praises all of the staff at Morningside House. She has made many friends and is now laughing and participating in activities. My only regret is that I didn't do it sooner. As a healthcare worker, I can honestly say that the staff and government compliance, regarding COVID-19, has been impeccable at Morningside House. Our family is reassured with our decision every time we FaceTime and visit because Mom is genuinely happy.

PLEASE PLEASE Do not take your loved ones to this facility. The conditions are horrible. The staff…read moreis horrible to residents and family. The current Administrator of the faculty Mr. Dickey is so arrogant and had the nerve to tell me that my dad that has dementia behavior is so bad that he don't want him in his facility. This explains why each visit my dad sits in his room in urine and nets flying all around his room. They don't bath him, he had no clean linen or water. They barely feed him so I started taking him food and cases of water. He is being ABUSED AND NEGLECTED.I've filed complaints with Charles County healthy and Quality that has an investigation in progress. As soon as you enter the building it stinks of urine. The staff specifically Ms Carroll is very rude to the family but I realize it stems from their leadership Mr . Dickey. My dad is in a room that the running shower doesn't work and his phone has not worked in his room for over a year. Items in his room are missing. He is an amputee and sits in a wheelchair that is soiled with poop and urine. Every time I visit I bring room fresheners and sanitizer wipes. I'm going to warn as many people as possible until this facility is investigated to the fullest and equipped with staff that cares for the elderly.

THE WORST, NO STARS !!!! It saddens my heart to see loved ones mistreated and not cared for. With…read morethe exception of one tech, everyone that I have encountered should not be in the health care industry or caring for the elderly. I am sickened by the attitudes and conduct of those working in Genesis of Waldorf (MD). Patients are left to sit in urine/feces for hours. In my case, our loved one took off the diaper and put on floor. I rang for assistance upon arrival and it was 26 minutes (yes, I timed it) before anyone came in. the food is terrible, no diabetic menus available and I wonder if there is an nutritionist on staff. Easter dinner consisted of cheese pizza and a salad, you are not offered alternate food choices, you are brought a tray and either eat it or starve. One day we went without breakfast and had to ask for lunch and dinner trays, that day the dinner consisted of a stale dried up chicken salad sandwich, that I would not have fed a dog. A new patient was brought into the room and staff failed to complete a COVID test, new patient was COVID positive, exposing my loved one resulting in being quarantined for 5 days. I have never seen such a badly managed facility. Run down and smells, absolutely atrocious care and conditions. Please do not consider this facility for anyone you love - you will regret it from the very first moment you walk in. Parking is also a nightmare, if you are handicapped to not expect parking close to building entrance, the two (2) designated handicapped spaces are taken by vehicles driven by the staff working inside the facility.

I. Love. Fenwick! If you need care for your loved one, don't hesitate to consider Fenwick Landing…read more My aunt attends the senior day program regularly and has also received respite care on several occasions. The staff is AMAZING! Administrators, nurses, drivers, caregivers, office staff... every single person who represents Fenwick Landing is a blessing for seniors in their care and their families. My aunt has dementia and the Fenwick day program has been a Godsend for us! My aunt always enjoys her time there. Though her retelling of the details of the day may not be accurate, she has a great time at the center and talks about how "nice" everybody is. I appreciate how Fenwick keeps us informed about the menu, activities, health information, opportunities for immunization and special programs, and any general updates we may need. Whenever there are any questions about my aunt, they call. If she misses days, someone always calls to check on her. They genuinely care about the participants! During COVID, the staff was diligent about maintaining safe practices and ensuring the health of center participants. They enforced the use of masks and informed us if there was ever an incident of someone contracting COVID. They also encouraged and required COVID testing. I could just go on and on about how great they are! There's nothing like being confident that your family is safe and always receiving the very best care. I am SO THANKFUL for Fenwick Landing and the entire staff. I'd give TEN stars if I could. :-)

My mother was resident of Fenwick Landing for over seven years. The atmosphere is one of caring and…read morelove. The caregivers and the administrators were amazing. The love that my mom received was as a family member, not a resident. There were always planned activities and holiday celebrations as well as birthday celebrations. Outside care is always a scary ordeal but we never had a moment's worry, she was always well cared for just as if she was one of the caregivers family members. I can not sing their praises enough.

ZERO STARS!!! Do NOT bring your family members or self to…read morethis place!!! The staff is extremely incompetent, lazy, & does not take care of their patients. My loved one had a stroke, & came here for rehabilitation. After almost 5 months, she is still unable to do much for herself because they hardly ever do PT with her. They leave her laying in bed all day & don't help her with her room phone so family can contact her. & now that she has been moved to a hospital for blood transfusions (she never needed those prior), they have found an entire list of illnesses & diseases she didn't have or wasn't told about before. While in their care, with very minimal visitors, she caught COVID, 3 colds, C. Diff, pneumonia, & has an unknown kidney injury. They also never tested her for cancer, which they were told to do from a different hospital, & now it looks like she may have a mass on her spine. The fact that she went into this place fairly healthy, & now has a poor prognosis, shows you just how well they treat their patients. Honestly, more people should be looking into this place for malpractice.

The weekend staff is terrible. When you walk in all you smell is urine throughout the facility…read more Unclean and the place has not updated, since the day of opening The people that own this place truly show they do not care. I do not understand how the state of Maryland have so many unkept facilities like this.

After being spread so thin with my dad, having dementia, it truly took a toll on our family. We…read morewere torn between home care or assisted living. My family is extremely happy to have chosen heaven on earth home care not only are the caregivers, compassionate, and reliable. they also have provided my dad with late stages of dementia with brain stimulation, activities and exercises. Miss Brown is compassionate and answers her agency phone even during off hours, I have never met a home care agency with such compassion. I am happy that we chose one on one care for my dad and I am extremely happy that we chose heaven on earth home care services dealing with dementia can be A lot. This agency has set the bar high.

My wife's part time Caretaker is wonderful. She is always on time, gentle and makes her feel…read morespecial.

platinum senior care assisted living is a 5 star…read more senior living community that offers money saving affordable senior care services. after touring many other senior living communities i found that my mother's social security would be enough to cover her care services for life and that i would not have to add money monthly to my mothers rent in order for my mom to live in a nice cozy assisted living environment. platinum senior care assisted living is the only senior living community that could guarantee me that my mother's rent would never go up even if she has a change in her condition in the future.

From the owner: We provide care and personal attention for the elderly that you can trust. We handle everything…read morefrom meals to medical care. Caribbean Breeze Assisted Living is a senior housing alternative that offers around-the-clock support.

I would give Genesis LaPlata Center on Magnolia Drive five stars, I'd do ten if I could. My mom who…read morehad her leg amputated in September was admitted into Genesis LaPlata for exactly one week ago and I am amazed at the level of care and attention she has received and her progress in such a short time. The facility itself is not brand new but it is neat, very clean, welcoming and has no bad odor that some facilities have. The nursing staff is friendly and attentive, they engage mom in ways that are kind and respectful. She arrived late Wednesday evening the day before Thanksgiving and her designated nurse was named Richard and he was particularly detailed oriented as he accessed the situation on all levels. By Friday morning when we arrived before 10am Mom was bathed, dressed, sitting in a chair (for the first time in over a month), brushing her teeth and ready to go to therapy. We were able to accompany her to OT and PT and were astounded how the therapist interacted with her and kept her motivated. For the first time since her amputation and despite three other unproductive stays in rehab facilities this was the first time that we could see her turning around, making progress and to getting back to her old self. Our interaction with the front office staff has been wonderful. Renee Grubbs who I believe manages the Skilled Nursing Wing is a consummate professional, she made certain that our family knew everything that we needed to know about what to expect. Renee encouraged us to ask any questions and to notify them of anything good, bad or otherwise, she has kept us up to date and won our confidence by her genuine care. Camille Cutchember handled the main part of the admission and it was so smooth. Late today I received a call from one of the staff named David who went through an extensive list of questions in order to create a "custom program" of activities for Mom based on her abilities and preferences. I will tell you that it is clear that this facility is concerned with the welfare of its residents/patients and makes every effort to create a home environment. I can not say enough about this location and the people who run it. I would recommend this facility to anyone who loves their family and wants them taken care of with skill and compassion.